List of EasyVista EV Service Manager Asset Management Customers
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Since 2010, our global team of researchers has been studying EasyVista EV Service Manager Asset Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased EasyVista EV Service Manager Asset Management for Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using EasyVista EV Service Manager Asset Management for Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management include: Arkema, a France based Manufacturing organisation with 21150 employees and revenues of $10.92 billion, Domtar, a United States based Manufacturing organisation with 6400 employees and revenues of $3.70 billion, Expro, a United Kingdom based Professional Services organisation with 7600 employees and revenues of $1.39 billion and many others.
Contact us if you need a completed and verified list of companies using EasyVista EV Service Manager Asset Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Arkema | Manufacturing | 21150 | $10.9B | France | EasyVista | EasyVista EV Service Manager Asset Management | Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management | 2018 | n/a | In 2018, Arkema implemented EasyVista EV Service Manager Asset Management to unify IT service and asset management across Europe, North America, and Asia. The deployment addressed Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management and centralized service desk functions using a single web accessible database and an ITIL aligned operating model. The implementation focused on core ITSM and ITAM modules, including incident management, change management, a configuration management database CMDB, and request management, together with a self service portal for end users. The solution was positioned to support infrastructure monitoring and maintenance workflows, and to provide a single source of truth for asset and configuration data to enable impact studies and change planning. Implementation was organized by geographic cluster, with a 10 person part time project team composed of 6 staff for the European cluster and 2 each for the North American and Asian clusters, allowing local adaptation while preserving global unity. The European team developed training that was propagated to North America and Asia, several hundred support representatives were trained, and approximately 10,000 Arkema users were enabled to track incidents and submit requests through EasyVista EV Service Manager Asset Management self service. Governance centered on coupling the CMDB with change management to improve reliability of IT service delivery and to support continuous updating of the configuration model, enabling recurring impact analysis. Explicit objectives included capitalizing continent level experience, streamlining reporting, and improving visibility of IT assets and service desk operations across the three continents, with better control of changes cited as a route to more reliable infrastructures. | |
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Domtar | Manufacturing | 6400 | $3.7B | United States | EasyVista | EasyVista EV Service Manager Asset Management | Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management | 2018 | n/a | In 2018, Domtar deployed EasyVista EV Service Manager Asset Management to centrally control IT requests and standardize asset lifecycle processes across its technology organization. The EasyVista EV Service Manager Asset Management implementation explicitly targeted Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management requirements while delivering an ITIL-ready, 100% web-based platform. The initial implementation followed a phased approach, beginning with Service Operation and Service Transition processes. Functional modules implemented included Incident Management, Problem Management, a populated CMDB, Asset Management and Change Management, with configuration performed without coding to accelerate adoption and reduce customization overhead. The solution offered multi language support and the flexible choice of SaaS or on premise deployment to align with operational and hosting preferences. Operational coverage extended across Domtar’s IT organization and sister segments Attends and Ariva, supporting a large IT staff responsible for service delivery across North America. The CMDB and ITSM workflows were instrumented to centralize request intake and asset reconciliation, enabling process automation across service and asset lifecycles. The architecture emphasized a single web based control plane for tickets, configuration items and asset records rather than fragmented point tools. Governance and rollout emphasized staged adoption and user familiarity, Domtar evaluated more than 600 criteria and narrowed vendor options before selecting EasyVista. Implementation governance placed priority on ITIL aligned workflows and low code configuration to limit expensive customizations, while the vendor relationship and ease of installation were cited as important selection factors. The result was an operationalized, configurable ITAM and ITSM foundation intended to support quality service delivery and ongoing process automation. | |
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Expro | Professional Services | 7600 | $1.4B | United Kingdom | EasyVista | EasyVista EV Service Manager Asset Management | Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management | 2018 | n/a | In 2018, Expro implemented EasyVista EV Service Manager Asset Management to address global IT asset and service management needs. Expro selected EasyVista for its flexible cloud SaaS delivery model and 100% web based architecture, providing out of the box functionality and immediate availability for a continuous 24/7 support operation. EasyVista EV Service Manager Asset Management was deployed to provide end to end asset lifecycle and service management capabilities, addressing the Apps Category Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management. The implementation used formal modules for asset management, incident and problem management, change management and configuration management with a CMDB to support standard service desk workflows and centralized asset lifecycle controls. The project leveraged EasyVista’s SaaS delivery and minimal onsite professional services to achieve a record six week time to delivery, with the initial rollout completed across Expro main support facilities in the United States, Asia, North Africa and the Middle East, and South America. The SaaS deployment model and web based architecture enabled Expro to scale support coverage and meet high volume, 24/7 call handling demands following organizational expansion. Governance and process work centered on adopting EasyVista’s Easy-ITIL roll out methodology to automate processes and establish repeatable, auditable service management practices aligned to ITIL. Since deployment Expro has obtained complete visibility into its support function, monitoring SLAs, call volumes, locations and resolution rates, and expects the configured processes and automation to improve predictability, management and performance of the service desk. |
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