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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

List of Ecrebo Total Receipt Management Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Dunelm Group Retail 12000 $2.2B United Kingdom Ecrebo Ecrebo Total Receipt Management Customer Engagement 2022 n/a In 2022, Dunelm Group implemented Ecrebo Total Receipt Management as a component of its Customer Engagement architecture to formalize store e-receipting and centralized receipt handling across digital and physical channels. The deployment was positioned to feed transactional receipt data into the retailer’s customer communication workflows and to support email and account based communications managed by the CRM and Digital teams. Dunelm Group, Ecrebo Total Receipt Management, and the Customer Engagement relationship is explicit in the rollout timeline and operational intent. The implementation of Ecrebo Total Receipt Management focused on receipt capture and electronic receipt delivery capabilities, data capture for customer profiles, and orchestration hooks into marketing communication flows. Configuration work emphasized mapping point of sale receipt events to customer identifiers and routing receipt content for downstream personalization. The solution was used to standardize receipt content and metadata to enable consistent handling by downstream marketing automation. Integrations were implemented with the broader digital stack that Dunelm references in its CRM strategy, including the Tealium CDP and Salesforce Marketing Cloud ESP, as well as onsite personalization via Monetate and the My Account area on Dunelm.com. Operational scope included stores where e-receipting originates, the CRM and Digital teams that manage messaging, and the Data and Insights teams that operate audiences and measurement. These integrations linked transactional receipt events to audience segments and journey orchestration to support timely communications. Governance and process changes were driven by the Customer Relationship team, with acceptance testing and a test and learn approach coordinated with Data and I&A. Workflow changes included new touchpoints in email journey orchestration where receipts and receipt driven triggers feed personalization logic. Rollout emphasized cross functional stakeholder alignment across CRM, Marketing, Trading, Data and Store operations to operationalize receipt driven customer engagement.
Screwfix Direct Retail 14000 $3.3B United Kingdom Ecrebo Ecrebo Total Receipt Management Customer Engagement 2018 n/a In 2018, Screwfix Direct deployed Ecrebo Total Receipt Management. The Ecrebo Total Receipt Management implementation functioned as a Customer Engagement application to deliver targeted offers and communications at checkout alongside paper and digital receipts and to support marketing and CRM workflows. The deployment emphasized receipt capture and templating, campaign orchestration at point-of-sale, and real time data feeds to downstream marketing systems. Configuration work focused on rules-based offer assignment at checkout and templated receipt rendering, with analytics and reporting modules used to surface insight for campaign optimization. Integrations included direct linkage with the point-of-sale checkout environment to trigger receipt-level messaging, and with customer relationship management data flows to enable insight-led campaigns and audience targeting across multiple channels. The solution supported both in-store receipt delivery and digital receipt communications as part of omnichannel customer engagement. Governance and rollout followed a pilot-driven approach managed by Ecrebo customer success and consultancy resources, using pilots to validate use cases and to demonstrate commercialisation of data and media channels. Operational ownership rested with marketing and CRM teams, while store operations interacted with checkout configuration and receipt printing, and pilots were used to scale campaign patterns across the estate.
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Buyer Intent: Companies Evaluating Ecrebo Total Receipt Management

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Ecrebo Total Receipt Management. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Ecrebo Total Receipt Management for Customer Engagement include:

  1. Business Council For Sustainable Development Australia, a Czech Republic based Construction and Real Estate organization with 800 Employees
  2. Mediaperformances, a France based Professional Services company with 75 Employees

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