AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Screwfix Direct Tech Stack and Enterprise Applications

Screwfix Direct ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Aggity Legacy Aggity Uniclass Treasury and Expense Management Expense Management ERP n/a 2020 2020
In 2020 Screwfix Direct implemented Aggity Uniclass Treasury and Expense Management, according to vendor case references that list Screwfix as a customer of Aggity Uniclass for finance-related processes in the United Kingdom. The deployment is described in vendor materials as part of the Uniclass Finanzas portfolio and the use of Aggity Uniclass Treasury and Expense Management is inferred from that listing rather than a detailed public case study. The implementation centers on Expense Management capabilities typical of Uniclass Finanzas, including electronic expense reporting, centralized approval workflows, policy compliance controls, and treasury-oriented cash visibility and control functions. The narrative of implementation indicates configuration of modules aligned to expense lifecycle management, approval routing and reconciliation workflows, and role-based access for finance and treasury users within the Aggity Uniclass Treasury and Expense Management application. Operational coverage is stated for the United Kingdom, with the system supporting core finance functions such as corporate expense processing, treasury operations and accounts payable coordination. The deployment implies centralized configuration to serve Screwfix Direct finance and treasury teams while aligning expense processes with accounting and payment cycles across the company’s UK operations. Governance changes are inferred from the application category and vendor listing, focusing on standardized expense policies, documented approval hierarchies, and audit trail instrumentation for compliance and financial control. These governance and workflow elements reflect typical Expense Management implementations within Uniclass Finanzas, applied to Screwfix Direct’s finance and treasury operating model in the United Kingdom.
Screwfix Direct HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP HCM Payroll Payroll HCM n/a 2015 2015
In 2015 Screwfix Direct implemented SAP HCM Payroll. The deployment established SAP HCM Payroll as the companys core Payroll application for colleague pay processing across its United Kingdom store network and corporate functions. The implementation focused on core payroll processing capabilities typical of the Payroll category, including pay element configuration, statutory tax and deduction calculation, payroll run orchestration, and payroll reporting for audit and compliance. Configuration work emphasized store-level payroll inputs and central payroll administration to align branch-level payroll tasks with corporate payroll schedules. Operational coverage included HR, payroll administration, store operations and finance teams, with branch managers executing payroll completion tasks as part of store operations. The project narrative includes an explicit user-level outcome, reporting completion of SAP payroll with 100% accuracy for store payroll runs, and references to supporting audit compliance and colleague engagement responsibilities tied to payroll processes. Governance included payroll accuracy controls and compliance reporting to support audit requirements, and process ownership distributed between branch operations and central payroll teams. The implementation of SAP HCM Payroll centralized payroll calculation and established standard workflows for payroll submission, review and statutory reporting within Screwfix Direct.
Screwfix Direct ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
In-House Applications Legacy In-House POS Point Of Sale ERP Services and Operations n/a 2020 2020
In 2020, Screwfix Direct deployed an In-House POS in the Point Of Sale category as part of a unified omni-channel architecture spanning web, mobile, stores and the Contact Centre. The In-House POS runs on the same underlying software stack as the company’s e-commerce and contact systems, which enabled a single-system basis for customer interaction and operational logic. This unified approach delivered a Single Person View and consistent customer journeys across channels. The In-House POS implementation consolidated payment capture for in-store card transactions, shared basket and account visibility for Contact Centre agents, and a centralized customer data layer supporting a 360-degree view. Core commerce functions such as catalog, inventory, basket orchestration and order routing were centralized while channel-specific skins, security and access controls were configured per role. Fulfillment, picking, replenishment and counting capabilities were extended from the same software base so stores operate using the same functional modules as warehouses. Agile delivery practices were used to propagate changes quickly across channels. The Point Of Sale stack integrated with Screwfix’s custom fulfillment architecture via secure persistent messaging between the front-end systems and warehouse control. A partner was engaged for warehouse automation control, while Screwfix retained ownership of the fulfillment software and operating architecture. Operational coverage included the Trentham automated fulfillment centre supporting rapid pick-pack cycles and next-day home delivery flows via Royal Mail, plus a second replenishment warehouse that feeds stores. From a systems perspective stores were instrumented as scaled warehouse nodes, enabling horizontal scaling by deploying additional compute nodes, each designed to service approximately fifty stores. Governance emphasized in-house ownership of the software platform, iterative Agile development and rapid prototyping, evidenced by a fully digital store prototype delivered in under twelve weeks for £120K. The In-House POS and unified software stack supported significant commercial outcomes reported by the company, including like-for-like sales growth of 17 to 22 percent and a store opening cadence of two to three stores per week. The architecture preserved a single customer dataset to enable future individualized marketing and sustained competitive positioning against large online retailers.
Screwfix Direct Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Analytics and BI Analytics and BI 2018 2018
Screwfix Direct Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2018 2018
Screwfix Direct eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2014 2014
eCommerce eCommerce 2021 2021
Personalization and Product Recommendations eCommerce 2011 2011
Personalization and Product Recommendations eCommerce 2020 2020
Screwfix Direct CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Analytics CRM 2011 2011
Customer Data Platform CRM 2023 2023
Customer Engagement CRM 2017 2017
Customer Engagement CRM 2018 2018
Customer Engagement, Customer Loyalty CRM 2022 2022
Customer Experience CRM 2016 2016
Customer Experience CRM 2020 2020
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2022 2022
Marketing Automation CRM 2018 2018
Partner Relationship Management CRM 2019 2019
Sales Automation CRM 2015 2015
Sales Automation, CRM, Sales Engagement CRM 2024 2024
Tag Management CRM 2018 2018
Screwfix Direct ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2022 2022
Application Performance Management ITSM 2020 2020
Screwfix Direct Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Procurement Procurement 2005 2006
Supplier Relationship Management Procurement 2005 2005
Screwfix Direct PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
API Management PaaS 2022 2022
Master Data Management PaaS 2024 2024
Robotic Process Automation PaaS 2022 2022
Test Automation Platform PaaS 2022 2022
Test Automation Platform PaaS 2022 2022
Transactional Email PaaS 2021 2021
Screwfix Direct IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2022 2022
Container Service IaaS 2022 2022
Database Management IaaS 2022 2022
Database Management, Open-Source Database IaaS 2022 2022
Screwfix Direct CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2022 2022

IT Decision Makers and Key Stakeholders at Screwfix Direct

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Screwfix Direct Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Screwfix Direct IT executives and key decision makers. This section highlights Screwfix Direct's latest recorded technology evaluations, including NICE inContact CXone Cloud CX Platform for Customer Experience on 2025-05-19, TradeCentric (ex PunchOut2Go) for eCommerce on 2024-12-02, and Matflo FCMS for Logistics Management on 2024-08-16. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Screwfix Direct digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Screwfix Direct Technographics
Screwfix Direct is a Retail organization based in United Kingdom, with around 14000 employees and annual revenues of $3.31 billion.
Screwfix Direct operates a diverse technology stack with applications such as Aggity Uniclass Treasury and Expense Management, SAP HCM Payroll and In-House POS, covering areas like Expense Management, Payroll and Point Of Sale.
Screwfix Direct has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Aggity, SAP and In-House Applications.
Screwfix Direct recently adopted applications including Salesforce Sales Cloud in 2024, Stibo MDM in 2024 and Tealium AudienceStream CDP in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Screwfix Direct’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Screwfix Direct’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Screwfix Direct technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.