List of EDC IDP Customers
Dubai, x,
United Arab Emirates
Since 2010, our global team of researchers has been studying EDC IDP customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased EDC IDP for Intelligent Document Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using EDC IDP for Intelligent Document Processing include: Dubai Islamic Bank, a United Arab Emirates based Banking and Financial Services organisation with 10000 employees and revenues of $3.34 billion, Emirates Islamic United Arab Emirates, a United Arab Emirates based Banking and Financial Services organisation with 3100 employees and revenues of $1.47 billion, RAKBANK, a United Arab Emirates based Banking and Financial Services organisation with 4000 employees and revenues of $1.20 billion and many others.
Contact us if you need a completed and verified list of companies using EDC IDP, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The EDC IDP customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Dubai Islamic Bank | Banking and Financial Services | 10000 | $3.3B | United Arab Emirates | Electronic Documents Centre | EDC IDP | Intelligent Document Processing | 2024 | n/a | In 2024, Dubai Islamic Bank implemented EDC IDP to modernize customer statements, notifications, and digital onboarding across the United Arab Emirates. EDC IDP was deployed as an Intelligent Document Processing platform focused on document automation and customer communication management for retail and frontline operations. The implementation configured core Intelligent Document Processing capabilities including document ingestion, optical character recognition, document classification, structured data extraction, and template driven statement generation. Customer communication management modules were provisioned to orchestrate notification templates, delivery rules, and multichannel formatting for statements and alerts. Operational integration centered on embedding EDC IDP into customer onboarding workflows, statement production pipelines, and notification distribution across branches and digital channels in the UAE. The solution was aligned with business functions in operations, customer service, and account management to streamline document centric processes and support end to end onboarding and communications workflows. Governance controls emphasized centralized template management, document versioning, and role based access to support compliance and operational control, with a phased rollout across business units and channels. The project scope and vendor product mapping indicate the deployment aimed to reduce paper workflows and modernize customer statements and notifications. | |
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Emirates Islamic United Arab Emirates | Banking and Financial Services | 3100 | $1.5B | United Arab Emirates | Electronic Documents Centre | EDC IDP | Intelligent Document Processing | 2024 | n/a | In 2024 Emirates Islamic United Arab Emirates implemented EDC IDP, an Intelligent Document Processing application delivered by Electronic Documents Centre, to automate know your customer KYC, onboarding and customer communications across the UAE. The engagement combined EDC’s Intelligent Document Processing, digital trust and customer communications management capabilities to address documentation intake and verification for retail and corporate onboarding flows. EDC IDP was configured to perform high-volume document capture, optical character recognition OCR, classification, data extraction and validation, and to feed extracted data into case management workflows for manual review. The implementation encompassed customer communications management CCM capabilities and digital trust functions to support signed documents and secure exchange, aligning document lifecycle controls with KYC and onboarding processes. Operational coverage focused on compliance KYC teams, retail onboarding operations and customer service channels in the United Arab Emirates, with the solution orchestrated into existing onboarding and customer communications workflows. Integrations were implemented at the workflow level to route extracted data and verification tasks into compliance review and customer communications processes, rather than as isolated document processing silos. Governance for the rollout was managed by Emirates Islamic compliance and operations stakeholders who adjusted intake and verification workflows to incorporate automated document processing and digital trust checkpoints. Vendor materials cited a 120% improvement in KYC productivity following deployment, and the 2024 implementation year and specific IDP module usage are presented here as estimates inferred from Electronic Documents Centre public materials. | |
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RAKBANK | Banking and Financial Services | 4000 | $1.2B | United Arab Emirates | Electronic Documents Centre | EDC IDP | Intelligent Document Processing | 2023 | n/a | In 2023, RAKBANK implemented EDC IDP, deploying Electronic Documents Centre’s Intelligent Document Processing to digitize document workflows and customer communications in the United Arab Emirates. The program targeted customer onboarding, KYC checks and fulfillment processes as primary operational scope and replaced manual document handling with a centralized digitization effort. The EDC IDP deployment focused on Intelligent Document Processing capabilities common in the category, including document ingestion, OCR-driven data extraction, automated classification and validation workflows. Configuration emphasized automated data capture and rule-based routing to support downstream fulfillment, with EDC IDP providing the core extraction and workflow orchestration components. Governance changes included restructuring document processing workflows and centralizing control for customer communications and onboarding touchpoints across RAKBANK operations in the UAE. The implementation produced the stated outcomes of improving onboarding speed and reducing manual processing, reflecting EDC’s Intelligent Document Processing and digital transformation offerings as the enabling technology. |
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