List of Elastic Cloud Customers
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Since 2010, our global team of researchers has been studying Elastic Cloud customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Elastic Cloud for Network Virtualisation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Elastic Cloud for Network Virtualisation include: Entel, a Chile based Communications organisation with 12132 employees and revenues of $2.87 billion, Odido (formerly T-Mobile Netherlands), a Netherlands based Communications organisation with 2000 employees and revenues of $2.00 billion, Oi, a Brazil based Communications organisation with 18947 employees and revenues of $1.89 billion and many others.
Contact us if you need a completed and verified list of companies using Elastic Cloud, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Elastic Cloud customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Entel | Communications | 12132 | $2.9B | Chile | Elasticsearch | Elastic Cloud | Network Virtualisation | 2016 | n/a |
In 2016, Entel implemented Elastic Cloud to unify multinational observability across its network and IT operations. The Elastic Cloud deployment established 24/7 visibility for operations teams and executive dashboards across Chile and Perú, consolidating monitoring into a single operational plane.
The implementation leveraged Elastic Stack capabilities for centralized telemetry ingestion, real time search and visualization, and alerting to support incident response workflows. Elastic Cloud was used to host unified dashboards and analytics that brought network and IT event streams into consolidated views, aligning with typical observability and monitoring modules in the Network Virtualisation space.
Operational coverage explicitly spanned Chile and Perú, and the deployment supported network operations, NOC activity, IT operations, and executive reporting. Integrations focused on ingesting network and IT telemetry into Elastic Cloud, standardizing index patterns and visualization schemas to provide consistent operational context across sites.
Entel instituted centralized dashboard governance and monitoring workflows, and documented a roadmap to move its self managed Elastic deployments to Elasticsearch Service on Elastic Cloud. The case study notes a reduction in mean time to repair by about 80 percent and continuous 24/7 executive visibility as outcomes of the unified observability effort.
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Odido (formerly T-Mobile Netherlands) | Communications | 2000 | $2.0B | Netherlands | Elasticsearch | Elastic Cloud | Network Virtualisation | 2022 | n/a |
In 2022, Odido (formerly T-Mobile Netherlands) deployed Elastic Cloud to support Network Virtualisation through Elastic Observability running on Elastic Cloud hosted by AWS. The implementation was focused on ingesting high-volume network telemetry to provide real-time visibility and AI-driven alerts for the Dutch broadband and mobile network.
Elastic Observability on Elastic Cloud was configured to centralize telemetry ingestion pipelines, normalize metrics and logs, and enable AI-driven alerting and anomaly detection. The deployment used dynamic thresholding and root-cause analysis capabilities native to Elastic Observability to reduce false positives and accelerate incident triage for network operations teams.
The solution was hosted on Elastic Cloud in AWS, aligning cloud-native scaling with the operational need to process variable telemetry volumes. Operational coverage explicitly included network operations, network planning, and customer operations teams across the Netherlands, reflecting deployment scope within Odidos broadband and mobile network domains.
Rollout targeted network operations and observability practices, embedding Elastic Observability workflows into fault resolution and monitoring processes. Outcomes reported from the deployment included faster fault resolution, reduced false positives through dynamic thresholds, and the ability to scale telemetry processing on Elastic Cloud.
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Oi | Communications | 18947 | $1.9B | Brazil | Elasticsearch | Elastic Cloud | Network Virtualisation | 2023 | n/a |
In 2023, Oi began a transition to Elastic Cloud while operationalizing Elastic Observability for its telecom network operations in Brazil. The initiative consolidated monitoring across fiber and service ecosystems to centralize telemetry and support business continuity.
The Elastic Cloud deployment is positioned as the primary platform for Network Virtualisation observability and telemetry, supporting metrics, logs, traces, centralized dashboards, and alerting workflows typical of an observability stack. Elastic Observability is configured to instrument network elements and service layers, standardizing data schemas and alert thresholds to accelerate fault detection and incident response.
Monitoring was consolidated across fiber and service ecosystems to achieve complete coverage of business-critical systems, and the implementation scope explicitly targets network operations and service assurance functions within Oi's Brazilian operations. The architecture emphasizes a centralized observability tier in Elastic Cloud to reduce fragmentation of monitoring tools and to streamline operational workflows.
Operational rollout has moved toward a full transition to Elastic Cloud, with governance focused on centralized instrumentation and standardized alerting and incident processes. Oi reports achieving 100% coverage of business-critical systems and shortening monitoring deployment time by about 75%, outcomes that are described as improving network and service reliability.
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