List of Elementool PM Customers
Bradenton, 34205, FL,
United States
Since 2010, our global team of researchers has been studying Elementool PM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Elementool PM for Project Portfolio Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Elementool PM for Project Portfolio Management include: TicketsNow, a United States based Leisure and Hospitality organisation with 200 employees and revenues of $25.0 million, Generis, a United Kingdom based Professional Services organisation with 100 employees and revenues of $22.0 million, Auto Graphics Signs, a Canada based Manufacturing organisation with 2 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Elementool PM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Elementool PM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Auto Graphics Signs | Manufacturing | 2 | $1M | Canada | Elementool | Elementool PM | Project Portfolio Management | 2004 | n/a |
In 2004, Auto Graphics Signs implemented Elementool PM, a Project Portfolio Management application, to centralize customer service, issue tracking and help desk processes across North America. The deployment targeted service and support workflows and positioned Elementool PM as the system of record for tracking customer issues and coordinating cross-department response.
The implementation used Elementool Issue Tracking and Help Desk modules, inferred to provide Elementool PM-style task and project tracking capabilities, with configuration focused on ticket lifecycle, task assignment and basic project task grouping. Configuration emphasized searchable issue records and role-based access to support queues to enable consistent handling of customer requests.
Knowledgebase publishing to the company intranet was enabled as part of the rollout, creating a shared repository for resolved issues and service procedures that supported customer service and internal collaboration across North America. Operational coverage concentrated on customer service and support functions, with the system acting as the primary tool for recording incidents and procedural knowledge.
Governance was adjusted to centralize ticket ownership and standardize support workflows, assigning responsibility for knowledgebase maintenance and issue escalation to defined roles. The project narrative reflects a focused adoption of Elementool PM within customer service and help desk operations, improving cross-department collaboration and enabling intranet-based knowledge publishing as stated.
|
 |
Generis | Professional Services | 100 | $22M | United Kingdom | Elementool | Elementool PM | Project Portfolio Management | 2003 | n/a |
In 2003, Generis implemented Elementool PM to streamline reporting, release management and distributed development collaboration across Europe and the United States. Elementool PM was deployed to centralize project and release visibility while enabling direct customer issue submission into development workflows.
Generis used Elementool Issue Tracking for release and project tracking, which is treated here as Elementool PM functionality for release and project management. Configuration emphasis was on issue lifecycle management, release tagging, and reporting dashboards to support project tracking and coordinated release scheduling.
The deployment covered distributed development teams in Europe and the United States and extended access to external customers to log issues directly, establishing an intake channel that fed project and release backlogs. Elementool PM Project Portfolio Management supported business functions including development, release engineering, and customer support through centralized issue and release artifacts.
Governance changes focused on standardizing issue tracking workflows and release planning processes to improve cross-site coordination and reporting consistency. The implementation streamlined reporting, improved release planning and enabled customer-driven issue logging as described in the vendor case study.
|
 |
TicketsNow | Leisure and Hospitality | 200 | $25M | United States | Elementool | Elementool PM | Project Portfolio Management | 2005 | n/a |
In 2005 TicketsNow implemented Elementool PM to introduce bug and issue tracking for QA and software development lifecycle activities in the United States. Elementool PM served as the Project Portfolio Management application to centralize issue tracking, defect reporting, and release readiness workflows across QA and development teams.
The implementation emphasized Elementool PM bug tracking and issue tracking capabilities, mapping case and defect records to project and release artifacts and supporting standard issue lifecycle states and prioritization. Functional configuration focused on defect capture, triage queues, status reporting, and release readiness checklists, aligning issue records with project tracking and test validation steps.
Operational scope covered QA, development, and release management functions within TicketsNows US operations, with governance changes to streamline defect triage and reporting cadence during the SDLC. The project improved defect tracking, reporting, and release readiness and produced time and cost savings as reported in the case study.
|
Buyer Intent: Companies Evaluating Elementool PM
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||