List of Enhancesoft SupportSystem Customers

Enhancesoft

338 Florence Ave,
Alexandria, 71301-6720, LA,
United States

https://www.enhancesoft.com/

1 318-290-3674

Professional Services

$1M

Since 2010, our global team of researchers has been studying Enhancesoft SupportSystem customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Enhancesoft SupportSystem for Customer Support from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Enhancesoft SupportSystem for Customer Support include: Central States Manufacturing, a United States based Manufacturing organisation with 1300 employees and revenues of $808.0 million, Csi Dynamics, a Mexico based Manufacturing organisation with 15 employees and revenues of $611.0 million, NOLA Public Schools, a United States based Education organisation with 5000 employees and revenues of $550.0 million, Hazelview, a Canada based Banking and Financial Services organisation with 650 employees and revenues of $135.0 million, Riverside College, a United Kingdom based Education organisation with 500 employees and revenues of $100.0 million and many others.

Contact us if you need a completed and verified list of companies using Enhancesoft SupportSystem, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Enhancesoft SupportSystem customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight
Advanced It Svc	Professional Services	10	$1M	United States	Enhancesoft	Enhancesoft SupportSystem	Customer Support	2020	n/a	In 2020, Advanced It Svc implemented Enhancesoft SupportSystem in a Customer Support deployment. Enhancesoft SupportSystem is embedded on the company website to capture client inquiries and provide web based access to support resources. Deployment follows a website integrated architecture and is configured for core Customer Support workflows suitable for a small professional services firm. Modules implemented include case and ticket management, a searchable knowledge base for self service, and web intake forms and conversational channels to capture and route requests. Internal configuration emphasizes role based access and admin controls managed by the firm’s IT and service staff, and operational scope covers customer support and service desk functions across client engagements.
Ambassador Education Group	Education	11	$2M	Thailand	Enhancesoft	Enhancesoft SupportSystem	Customer Support	2022	n/a	In 2022, Ambassador Education Group deployed Enhancesoft SupportSystem on its website to centralize student and prospect inquiries. Enhancesoft SupportSystem, in the Customer Support category, was provisioned as a web embedded, cloud hosted support application accessible from the company website in Thailand, consolidating web inquiries into a single customer channel for the 11 employee organization. The implementation configured web based ticketing, a live chat widget, a searchable knowledge base and a self service portal, reflecting standard Customer Support platform capabilities. Configuration emphasized agent workspace setup, ticket routing rules, canned responses and role based access to align with a small support team. Governance focused on a staged website rollout, agent onboarding and documented escalation workflows to operationalize first response and triage processes.
American In- Home Caregiver	Healthcare	10	$1M	United States	Enhancesoft	Enhancesoft SupportSystem	Customer Support	2022	n/a	In 2022, American In- Home Caregiver implemented Enhancesoft SupportSystem for Customer Support on its public website, provisioning a customer-facing support channel for its United States operations. The deployment places Enhancesoft SupportSystem as the primary web intake point for client inquiries and service requests, aligning the Customer Support category with the companys client engagement surface. Enhancesoft SupportSystem was configured to expose standard Customer Support capabilities typical of a small business deployment, including a website support widget and web forms for ticket capture, a searchable knowledge base for client self-service, an agent dashboard for case management, and basic automated routing and categorization rules. The implementation emphasized lightweight configuration rather than complex customization, with administrative settings adjusted for ticket prioritization, canned responses, and reporting suited to a 10 person organization. Operational scope is focused on the customer service and care coordination function, consolidating web-originated client contacts into a single support queue for follow up by staff. Governance was structured around centralized administrative controls and workflow configuration, enabling a small team to manage ticket assignment, update knowledge base content, and monitor open cases through the Enhancesoft SupportSystem interface.
	Manufacturing	217	$38M	United States	Enhancesoft	Enhancesoft SupportSystem	Customer Support	2018	n/a
	Construction and Real Estate	170	$20M	Malaysia	Enhancesoft	Enhancesoft SupportSystem	Customer Support	2023	n/a
	Manufacturing	2	$1M	Canada	Enhancesoft	Enhancesoft SupportSystem	Customer Support	2022	n/a
	Professional Services	32	$5M	United States	Enhancesoft	Enhancesoft SupportSystem	Customer Support	2022	n/a
	Manufacturing	1300	$808M	United States	Enhancesoft	Enhancesoft SupportSystem	Customer Support	2022	n/a
	Manufacturing	15	$611M	Mexico	Enhancesoft	Enhancesoft SupportSystem	Customer Support	2021	n/a
	Professional Services	14	$1M	Mexico	Enhancesoft	Enhancesoft SupportSystem	Customer Support	2019	n/a

Showing 1 to 10 of 49 entries

Buyer Intent: Companies Evaluating Enhancesoft SupportSystem

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FAQ - APPS RUN THE WORLD Enhancesoft SupportSystem Coverage

Enhancesoft SupportSystem is a Customer Support solution from Enhancesoft.

Companies worldwide use Enhancesoft SupportSystem, from small firms to large enterprises across 21+ industries.

Organizations such as Central States Manufacturing, Csi Dynamics, NOLA Public Schools, Hazelview and Riverside College are recorded users of Enhancesoft SupportSystem for Customer Support.

Companies using Enhancesoft SupportSystem are most concentrated in Manufacturing, Education and Banking and Financial Services, with adoption spanning over 21 industries.

Companies using Enhancesoft SupportSystem are most concentrated in United States, Mexico and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Enhancesoft SupportSystem across Americas, EMEA, and APAC.

Companies using Enhancesoft SupportSystem range from small businesses with 0-100 employees - 75.51%, to mid-sized firms with 101-1,000 employees - 20.41%, large organizations with 1,001-10,000 employees - 4.08%, and global enterprises with 10,000+ employees - 0%.

Customers of Enhancesoft SupportSystem include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Enhancesoft SupportSystem customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Support.

List of Enhancesoft SupportSystem Customers

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Buyer Intent: Companies Evaluating Enhancesoft SupportSystem

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Q1. What is Enhancesoft SupportSystem used for?

Q2. Who uses Enhancesoft SupportSystem for Customer Support?

Q3. Which companies use Enhancesoft SupportSystem?

Q4. What is the industry breakdown of companies using Enhancesoft SupportSystem?

Q5. What is the country breakdown of companies using Enhancesoft SupportSystem?

Q6. What is the breakdown by employee size of companies using Enhancesoft SupportSystem?

Q7. What is the breakdown by revenue of companies using Enhancesoft SupportSystem?

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