List of EpicHR Core HR Customers
Kingston, n/a,
Jamaica
Since 2010, our global team of researchers has been studying EpicHR Core HR customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased EpicHR Core HR for Core HR from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using EpicHR Core HR for Core HR include: National Central Bank of Jamaica, a Jamaica based Banking and Financial Services organisation with 658 employees and revenues of $100.0 million, GK Insurance Jamaica, a Jamaica based Insurance organisation with 320 employees and revenues of $62.0 million, British Caribbean Insurance Company Jamaica, a Jamaica based Insurance organisation with 120 employees and revenues of $15.0 million, Trident Insurance Barbados, a Barbados based Insurance organisation with 120 employees and revenues of $15.0 million and many others.
Contact us if you need a completed and verified list of companies using EpicHR Core HR, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The EpicHR Core HR customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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British Caribbean Insurance Company Jamaica | Insurance | 120 | $15M | Jamaica | EpicHR | EpicHR Core HR | Core HR | 2007 | n/a |
In 2007, British Caribbean Insurance Company Jamaica implemented EpicHR Core HR. The deployment uses EPIC Technologies' EpicHR with local application support in Jamaica, and the vendor testimonial indicates the engagement was established to outsource HR systems and reduce manual HR overhead. The implementation emphasis is on Core HR functionality and ongoing application support rather than an internally operated HR application stack.
Configuration and operational use aligns with Core HR capabilities, including a centralized employee master repository, personnel administration, HR workflow automation, document and record management, and employee self service for routine HR transactions. Application support provided in Jamaica covers ongoing maintenance, incident handling, and application management, supporting HR administrative functions across the organization. Governance shifted toward vendor managed support and consolidated HR processes to minimize manual overhead while EpicHR Core HR serves as the primary system of record for HR operations.
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GK Insurance Jamaica | Insurance | 320 | $62M | Jamaica | EpicHR | EpicHR Core HR | Core HR | 2003 | n/a |
In 2003, GK Insurance Jamaica implemented EpicHR Core HR to digitize employee records, capture leave and attendance, and provide self service HR capabilities across its Jamaica operations. The deployment of EpicHR Core HR centralized personnel data and established a single authoritative employee record for HR and administrative teams.
Configuration emphasized Core HR data model setup, time and attendance capture, and integration points for payroll processing. The implementation included employee self service portals for leave requests and personal data updates, role based access controls for HR administrators and manager approval workflows, and time capture routines designed to support payroll feeds.
Operational coverage targeted HR and payroll functions across GK General Insurance in Jamaica, enabling day to day HR transaction processing and manager level approvals. Governance changes formalized leave approval workflows and centralized recordkeeping, with a staged rollout to staff intended to improve operational efficiency and staff access to HR information.
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National Central Bank of Jamaica | Banking and Financial Services | 658 | $100M | Jamaica | EpicHR | EpicHR Core HR | Core HR | 2021 | n/a |
In 2021 National Central Bank of Jamaica implemented EpicHR Core HR as its Core HR application to centralize employee records and performance management within the Human Resources Division. The deployment positioned EpicHR Core HR as the system of record for employee profiles, appraisal workflows, and talent pool data used by the Talent Management Department.
The implementation configured core modules including employee profile management, performance management and appraisal administration, talent review data aggregation, records management and ad hoc reporting. Specific functional capabilities implemented included monitoring and updating employee profiles on EPIC, administration of annual performance appraisals, preparation of salary adjustment listings for incremental payments, generation of increment letters and preparation of submissions for triple approval by the Governor.
Operationally the system supported Talent Management Department processes in Kingston and St. Andrew and provided bank wide coordination with HR Business Partners and the HCM manager for aggregate talent data. The rollout emphasized data handoffs to ASD for incremental payment processing and the production of summary reports on appraisal compliance and delinquency for divisional and senior management review.
Governance and workflow changes were embedded in the implementation, including formalized steps for preparing submissions for triple approval, standardized appraisal instruments and performance standards, and creation of sensitization material and training programs for appraisers and appraisees. The Talent Management office used EpicHR Core HR to manage records, serve as the basis for quarterly divisional updates, and capture minutes and action items from team meetings to ensure follow up.
Day to day operational scope included first level employee inquiries, coordination of operational activities assigned by the Head of Talent Management, and support for performance monitoring and measurement processes. EpicHR Core HR was referenced as the primary HCM tool for these tasks, enabling consolidated reporting, document generation and routine coordination across HR functions.
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Insurance | 120 | $15M | Barbados | EpicHR | EpicHR Core HR | Core HR | 2019 | n/a |
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