List of Epicor Building Supply Customers
Austin, 78746, TX,
United States
Since 2010, our global team of researchers has been studying Epicor Building Supply customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Epicor Building Supply for Inventory Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Epicor Building Supply for Inventory Management include: Bradfords Building Supplies, a United Kingdom based Distribution organisation with 950 employees and revenues of $272.0 million, EC Barton & Company, a United States based Distribution organisation with 700 employees and revenues of $100.0 million, Star Lumber, a United States based Distribution organisation with 400 employees and revenues of $65.0 million, Kimal Lumber, a United States based Distribution organisation with 200 employees and revenues of $60.0 million, Builders Corp., a United States based Distribution organisation with 300 employees and revenues of $40.0 million and many others.
Contact us if you need a completed and verified list of companies using Epicor Building Supply, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Epicor Building Supply customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Arnold Lumber Company | Distribution | 150 | $20M | United States | Epicor | Epicor Building Supply | Inventory Management | 2018 | n/a |
In 2018, Arnold Lumber Company implemented Epicor Building Supply as its Inventory Management platform. The deployment leveraged Epicor BisTrack hosted in the cloud together with Epicor Warehouse Management System to create a centralized, cloud-hosted inventory and logistics backbone across the companys four locations.
The implementation configured Epicor BisTrack modules for order and delivery orchestration, BisTrack Journey Planner for route and dispatch planning, BisTrack Web and a delivery app for mobile capture of notes, images and signatures, and Epicor WMS for perpetual cycle counting and location-level inventory control. Dashboards and Smart Views were activated to push live operational metrics to sales and operations teams, enabling drill-down into open orders, delivery status, back orders and purchase orders.
Integrations were explicitly implemented between Geotab telematics and BisTrack Journey Planner to provide near real-time vehicle location, geofence-based journey start and completion events, and improved staging for returning vehicles. Operational coverage included dispatch, drivers, outside sales, warehouse operators and customer self-service through the Web Track portal and the Arnold Lumber mobile device app, delivering end-to-end visibility from receiving to delivery.
Process and governance changes emphasized elimination of paper workflows, standardized guided procedures through Epicor BisTrack, and role redefinition in operations to favor process-driven hiring and broader recruiting profiles. Epicor Warehouse Management System provided audit trails for who handled or counted inventory, enabling traceability and targeted adjustments to stocking areas with high miscount rates.
Explicit outcomes reported after the Epicor Building Supply implementation included sales dollars up approximately 7% year-over-year, a payroll overtime reduction of roughly $25,000, and inventory write-offs reduced to about a tenth of previous levels. The company reported being fully staffed with improved operational cadence and significantly reduced manual firefighting in day-to-day operations.
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Austin Hardwoods of Denver | Distribution | 60 | $10M | United States | Epicor | Epicor Building Supply | Inventory Management | 2020 | n/a |
In 2020, Austin Hardwoods of Denver implemented Epicor Building Supply as its Inventory Management solution. The 60-employee distribution and retail hardwoods company deployed Epicor Building Supply to consolidate inventory control across its value-added manufacturing shop, retail counter, yard operations, and outside sales team.
The implementation emphasized Inventory Management capabilities, with unit-level tracking in lineal feet and by piece, shop consumption tracking for milling and molding operations, and detailed cost accounting tied to specific production runs. Configuration included four separate pricing structures to manage distinct customer segments, automated suggested reorder generation using min and max levels, and role-specific dashboards for sales, purchasing, and accounts receivable.
Operational functionality extended to real-time inventory visibility for counter staff and mobile access for outside sales, rapid quoting and emailing of product data sheets, scanned document linking to sales invoices and purchase orders, internal messaging for operational coordination, and Journey Planner to improve sales routing. Epicor Building Supply acted as the single system of record for inventory, transaction status, and customer information across store, shop, and field sales workflows.
Governance and workflow changes included standardizing inventory units and immediate shop-level adjustments to consumption data, instituting individualized dashboards to monitor six counter salespeople and outside reps, and automating purchasing workflows so suggested orders can be converted into purchase orders. Management adopted an accounts receivable dashboard to prioritize collections, and teams used in-system messaging and document links to reduce administrative follow up and enable remote oversight.
Austin Hardwoods reported explicit outcomes from the deployment of Epicor BisTrack including inventory counts within one tenth of a percent accuracy, an increase in ticket volume from 75 to 200 per day, improved retail margins through better pricing and inventory control, elimination of recurring inventory variances previously in the range of 40,000 to 90,000 dollars, and daily management time savings of about one hour. Company leadership characterized the system as having paid for itself and saving the business thousands of dollars.
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Bradfords Building Supplies | Distribution | 950 | $272M | United Kingdom | Epicor | Epicor Building Supply | Inventory Management | 2019 | n/a |
In 2019 Bradfords Building Supplies deployed Epicor Building Supply to strengthen its Inventory Management capabilities and rapid response to changing customer requirements. The implementation focused on Epicor BisTrack Delivery together with BisTrack Journey Planner to orchestrate timed collection slots and route planning across more than 40 branch locations, with approximately 700 employees trained on the new process.
Bradfords adapted the BisTrack Delivery application into a touchless Click & Collect workflow within 24 hours, repurposing Journey Planner delivery time slots as branch collection slots. Configuration work included branch-level slot capacity settings based on yard size and staffing, printed picking notes for yard staff, and the creation of a ‘‘collect later’’ document generated at customer arrival, which became the transactional record for each pickup.
Operational coverage spanned yard operations, store pickers, and customer collection points, with yard staff assigned picking tasks and the delivery app used to photograph signed customer paperwork. Epicor Building Supply recorded the photograph as a related document attached to the transaction, removing the need to scan or exchange physical paperwork and enabling a contactless handoff.
Rollout and governance were executed as a rapid pilot and scale program, with training videos delivered to roughly 700 employees to standardize the new pickup workflow across all branches. Bradfords continued operating while many competitors were initially closed, and reported that one-month online purchases exceeded £1M in sales, supporting growth in its retail segment as demand for do-it-yourself projects increased.
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Builders Corp. | Distribution | 300 | $40M | United States | Epicor | Epicor Building Supply | Inventory Management | 2019 | n/a |
In 2019, Builders Corp. deployed Epicor Building Supply as its Inventory Management platform. The implementation was executed as part of a broader IT infrastructure revamp led by the companys IT leadership, and included shifting Epicor BisTrack from on-premises hosting to a cloud-enabled architecture to improve stability, performance, and access to ongoing feature updates.
The Epicor Building Supply deployment concentrated on Inventory Management capabilities and self-service analytics. Functional configuration emphasized core inventory control, order processing workflows, stock visibility across yards, and role-based dashboards. Epicor Data Analytics was integrated to provide sales, sales management, and operations teams with no-code reporting and dashboard creation, reducing dependency on IT for routine data extracts.
Operationally the project touched sales, operations, and IT teams and was aligned with a three-year IT roadmap that elevated IT from a pure operations role to a business partner. The cloud deployment targeted mobility, easier maintenance, and faster access to new functionality while preserving centralized data and application management. Builders also identified a subsequent warehouse management solution to improve yard efficiency and order turnaround as a staged addition to the Inventory Management environment.
Governance and process changes accompanied the technical rollout, with updated SOPs, cross-functional input sessions to capture business requirements, and a reallocation of IT resources toward cybersecurity and additional cloud migrations. Reported outcomes included improved speed, stability, and user empowerment through Epicor Data Analytics, along with operational productivity gains and a talent retention benefit as IT shifted to higher-value work.
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Chinook Lumber | Distribution | 150 | $18M | United States | Epicor | Epicor Building Supply | Inventory Management | 2019 | n/a |
In 2019, Chinook Lumber deployed Epicor Building Supply as its Inventory Management application to standardize inventory and contractor-facing operations. The implementation anchored on Epicor BisTrack workflows, integrated web services, and role-based dashboards to reconfigure day to day processes across the distribution business.
The implementation packaged core capabilities around inventory and cost management, Suggested Ordering for replenishment, Vendor Managed Inventory tracking, Related Documents for paperless document linking, Smartviews and Dashboards, and embedded business intelligence and analytics. Epicor Building Supply was configured to present task-aligned interfaces for retail sales, contractor sales, inventory, AP/AR, and executive users, pushing real time data to each role to improve responsiveness and operational visibility.
Architecturally the deployment used BisTrack modern platform capabilities and integrated web services to expose customer account information through the BisTrack Web Track online portal, while the inventory model supported a VMI ownership flow where vendors retain ownership on yard stock until sale. The VMI program covered about 10 percent of Chinook Lumber's 17,000 SKUs and was tracked within Epicor Building Supply's inventory and cost management modules for transparent sales and site-level visibility.
Process governance was changed through workflow-driven task assignments and role-based configuration, with Smartviews and Dashboards created for key functional roles to standardize decision points and workload identification from picking to shipping. Chinook Lumber also participated in the BisTrack user community, contributing report and Smartview best practices that reinforced internal governance and continuous improvement.
Explicit outcomes reported from the Epicor Building Supply implementation include a dramatic reduction in paper flow due to Related Documents, a staffing efficiency where purchasing required 33 percent fewer staff through Suggested Ordering, and a Vendor Managed Inventory program that removed about 0.5 million dollars of inventory from Chinook Lumber's books while adding an incremental one percentage point of margin. The implementation also yielded better fill rates and improved contractor customer service via online access to project order information.
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Distribution | 150 | $20M | United States | Epicor | Epicor Building Supply | Inventory Management | 2020 | n/a |
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Distribution | 30 | $3M | United States | Epicor | Epicor Building Supply | Inventory Management | 2020 | n/a |
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Distribution | 700 | $100M | United States | Epicor | Epicor Building Supply | Inventory Management | 2015 | n/a |
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Distribution | 100 | $10M | United States | Epicor | Epicor Building Supply | Inventory Management | 2019 | n/a |
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Distribution | 100 | $10M | United States | Epicor | Epicor Building Supply | Inventory Management | 2017 | n/a |
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