List of Epicor EDI HQ Customers
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Since 2010, our global team of researchers has been studying Epicor EDI HQ customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Epicor EDI HQ for Electronic Data Interchange (EDI) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Epicor EDI HQ for Electronic Data Interchange (EDI) include: The Marmon Group, a United States based Construction and Real Estate organisation with 20000 employees and revenues of $10.00 billion, Guillevin International, a Canada based Distribution organisation with 2000 employees and revenues of $888.0 million, Highland Industries, Inc, a United States based Distribution organisation with 590 employees and revenues of $219.0 million, Ecowater Systems, a Marmon Water company, a United States based Manufacturing organisation with 500 employees and revenues of $200.0 million, PNY Technologies, a United States based Manufacturing organisation with 800 employees and revenues of $150.0 million and many others.
Contact us if you need a completed and verified list of companies using Epicor EDI HQ, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ecowater Systems, a Marmon Water company | Manufacturing | 500 | $200M | United States | Epicor | Epicor EDI HQ | Electronic Data Interchange (EDI) | 2015 | n/a |
In 2015, Ecowater Systems implemented Epicor EDI HQ as part of a broader Epicor Kinetic deployment. The Electronic Data Interchange (EDI) implementation was deployed alongside Epicor Kinetic in a cloud-hosted configuration using Epicor Managed Services with subsequent movement toward Microsoft Azure public cloud, establishing a multi-site foundation across Marmon Water companies.
Epicor EDI HQ was configured to provide core EDI orchestration, trading partner onboarding, and document processing, with site-specific mappings and training delivered by Epicor Professional Services. The EDI capability was implemented as an integrated component of Epicor Kinetic, interoperating with Epicor Advanced MES for cycle counting and Epicor Quick Ship for international shipping document generation, and feeding Grow BI dashboards for near real-time reporting and operational visibility.
The rollout began at EcoWater North America and extended to other Marmon Water sites including a Polish company, with Poland planned to transition to EDI and vendor onboarding treated as an active program area. Operational scope covered shipping, order-to-cash, invoicing, and vendor communications, reflecting that 80 to 90% of EcoWater revenue flowed through EDI, and the environment used Epicor concurrent licensing and the web version of Kinetic to scale access for roughly 200 users.
Governance relied on a repeatable methodology led by Jason Bjerke, using five conference room pilots and a mock month-end go-live to validate configurations and business processes. The cloud-hosted approach enabled seamless upgrades and a shift from the client application to the web version, and users reported tangible performance improvements, including report generation times dropping from 10 to 15 minutes to a few minutes and international shipping paperwork moving from one hour to five minutes. Ecowater Systems deployed Epicor EDI HQ to centralize EDI processing and tightly integrate electronic trading with manufacturing and distribution workflows across Marmon Water locations.
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Guillevin International | Distribution | 2000 | $888M | Canada | Epicor | Epicor EDI HQ | Electronic Data Interchange (EDI) | 2019 | n/a |
In 2019, Guillevin International implemented Epicor EDI HQ as part of an integrated Electronic Data Interchange (EDI) deployment tied directly into Epicor Prophet 21 ERP. The Epicor EDI HQ implementation was scoped as a cornerstone of a broader ERP, EDI, and Enterprise Content Management architecture intended to standardize invoice and sales data flows across more than 125 locations in Canada, supporting a 2,000 employee distribution organization.
Epicor EDI HQ was configured primarily to process invoices from key vendors and to feed payables workflows into Epicor ECM and Epicor Prophet 21, enabling a move from decentralized manual processing to a centralized automated payables engine. The project included a phased rollout and a custom dispatch table to run the incumbent EDI and Epicor EDI concurrently for several months, a design choice that preserved transactional continuity and allowed progressive vendor migration. Epicor delivered the EDI integration ahead of schedule, with go-live reported six to eight weeks early.
Integrations implemented were explicit and internal, Epicor EDI HQ integrated with Epicor Prophet 21 ERP and Epicor ECM to automate the end-to-end invoice lifecycle and the broader sales workflow. Operational coverage centered on finance and accounts payable consolidation at the corporate office, while also extending data visibility and access for operations and sales teams across the companys national site network. The integrated EDI and ECM flows supported centralized checks and balances that improved information integrity for management and end users.
Governance and rollout emphasized risk mitigation and phased adoption, with the EDI stream fast-tracked to remove a key program risk and enable a smooth vendor migration path. The implementation enabled process restructuring from location-level invoice handling to a centralized, automated model, and explicitly supported expansion activities, including on-boarding acquisitions and opening new sites without proportionate increases in back-office headcount. Epicor EDI HQ remains positioned alongside planned Epicor Warehouse Management deployment as part of Guillevins ongoing operational foundation.
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Highland Industries, Inc | Distribution | 590 | $219M | United States | Epicor | Epicor EDI HQ | Electronic Data Interchange (EDI) | 2020 | n/a |
In 2020, Highland Industries, Inc implemented Epicor EDI HQ as its Electronic Data Interchange (EDI) application to formalize trading partner connectivity and automate document exchange. Epicor EDI HQ was positioned to manage transaction pipelines for orders and invoices while introducing analytics and rule-based automation into order-to-cash workflows.
Highland leveraged 1 EDI Source alongside Epicor EDI HQ to provide the operational pipeline, analytics, and automation capabilities described by company stakeholders. The implementation emphasized EDI pipeline orchestration, automated invoice processing, error detection and alerting, and analytics-driven exception handling, aligning with standard Electronic Data Interchange (EDI) functional terminology.
The deployment impacted finance and order management functions by eliminating manual entry and invoicing activities, and by instrumenting alerts for accounting errors and order entry failures. Operational coverage included trading partner integration with large retailers, enabling Highland to adapt to multiple changes in business models and to support growth strategies tied to key accounts such as Walmart.
Governance shifted toward automated exception workflows and rules-based validation, reducing reliance on manual reconciliation and ad hoc error handling. Company stakeholders reported that Epicor EDI HQ and the 1 EDI Source pipeline moved Highland from manual processing to an automated, analytics-enabled EDI environment, removing prior concerns about accounting errors and order entry disasters.
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PNY Technologies | Manufacturing | 800 | $150M | United States | Epicor | Epicor EDI HQ | Electronic Data Interchange (EDI) | 2019 | n/a |
In 2019, PNY Technologies deployed Epicor EDI HQ to establish a centralized Electronic Data Interchange (EDI) capability for trading partner connectivity. The implementation positioned Epicor EDI HQ as the operational hub for partner onboarding and transaction orchestration across supply chain and order management functions.
Configuration work focused on partner onboarding workflows, X12 transaction set mapping and translation, acknowledgements and exception queues, and automated error detection and resolution. Epicor EDI HQ was used to onboard new trading partners, troubleshoot and fix data errors, and ensure bi-directional data flow between PNY and external partners, reflecting standard Electronic Data Interchange (EDI) functional modules such as mapping, validation, and envelope processing.
Operational coverage included supply chain, procurement, and fulfillment teams that relied on the EDI hub for inbound purchase orders and outbound ASN and invoice transactions. Governance and run book practices were centered on a dedicated EDI operations role responsible for partner configuration, testing scripts, exception management, and recurring reconciliation tasks, maintaining continuous data integrity and flow through Epicor EDI HQ.
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River of Goods | Distribution | 50 | $5M | United States | Epicor | Epicor EDI HQ | Electronic Data Interchange (EDI) | 2020 | n/a |
In 2020 River of Goods implemented Epicor EDI HQ for Electronic Data Interchange (EDI) to formalize B2B transaction orchestration across its distribution operations. The deployment used Epicor EDI HQ as a SaaS EDIHQ stack incorporating versions 4.5, 5.0 and 6.0 to establish a stable translation and partner connectivity layer.
Configuration work focused on standard EDI functional modules including document translation and mapping, trading partner onboarding and orchestration, automated inbound and outbound transaction processing, and exception monitoring and alerting. Epicor EDI HQ was configured to support integration points that align with order-to-cash and procurement workflows, with mapping and automated routing implemented to minimize manual handoffs.
Architecturally the implementation was executed as a cloud hosted EDI service running on AWS infrastructure, integrated directly with the companys Epicor ERP and with its Warehouse Management and Transportation Management systems. Connectivity and message exchange were centralized through Epicor EDI HQ, enabling normalized data flows between trading partners and downstream systems while preserving system of record updates in Epicor ERP, WMS and TMS.
Operational governance established executive ownership for EDI operations, development and infrastructure, with responsibilities spanning EDI development, ongoing integration maintenance and trading partner support. The scope of the rollout emphasized distribution, logistics and finance business functions, embedding Epicor EDI HQ into core order processing and fulfillment workflows.
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Construction and Real Estate | 20000 | $10.0B | United States | Epicor | Epicor EDI HQ | Electronic Data Interchange (EDI) | 2021 | n/a |
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Retail | 177 | $54M | United States | Epicor | Epicor EDI HQ | Electronic Data Interchange (EDI) | 2016 | n/a |
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