PNY Technologies
100 Jefferson Road,
Parsippany, 07054-0218, NJ,
United States
Parsippany, 07054-0218, NJ,
United States
1 973-515-9700
Manufacturing
PNY Technologies Technographics
PNY Technologies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PNY Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 PNY Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PNY Technologies has purchased the following applications: Epicor ERP 10 for ERP Financial in 2019, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2021, Zoom for Audio Video and Web Conferencing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PNY Technologies is running and its propensity to invest more and deepen its relationship with Epicor , Freshworks , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PNY Technologies revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PNY Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PNY Technologies Tech Stack and Enterprise Applications
PNY Technologies ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor ERP 10 | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019, PNY Technologies implemented Epicor ERP 10 as its enterprise ERP Financial platform. The 2019 initiative included an upgrade from Epicor 9 and a program to unify individual ERP systems worldwide into a single, centralized enterprise system.
The Epicor ERP 10 deployment focused on core financial management and commercial transaction workflows, with configuration of general ledger, accounts payable and accounts receivable modules aligned to ERP Financial controls. The implementation also covered order to cash processes, including reworked payment capture and reconciliation logic to support both online and conventional sales orders.
PNY integrated Epicor ERP 10 with revamped credit card processing flows and connected transactional output to a worldwide data warehouse consolidated reporting system, enabling consolidated financial reporting across global sites. The consolidated reporting layer was implemented as an enterprise data warehouse that ingested ERP transactional data to drive cross site financial visibility.
Governance and operational ownership rested with an internal Epicor ERP System Administrator who led the migration program beginning prior to the 2019 upgrade and managed the global rollout and ongoing system administration. The project centralized ERP governance and reporting processes, moving from multiple local instances to a single enterprise system and synchronized data warehouse.
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PNY Technologies AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, PNY Technologies deployed Freshdesk Messaging (Formerly Freshchat) on its public website to provide Chatbots and Conversational AI capabilities for web-based customer engagement. The implementation leverages the Freshdesk Messaging web widget as a cloud SaaS conversational layer, configured for live chat, automated bot workflows, persistent conversation threads, and canned response templates. Freshdesk Messaging (Formerly Freshchat) was instrumented to capture session transcripts and metadata for follow-up handling and to support agent-assisted escalation.
Operational scope centered on customer support and online sales inquiry handling, with conversational routing configured to forward complex conversations to internal support teams and to tag conversations for case tracking. Governance was implemented through centralized admin configuration, agent group definitions, scripted bot flows, and staged rollout across PNY website pages to control behavior and escalation paths. The deployment aligns PNY Technologies Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI with front-line customer service workflows, enabling standardized messaging, conversation handoff, and transcript retention for case management.
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PNY Technologies Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019 PNY Technologies implemented Zoom to provide Audio Video and Web Conferencing capabilities on its public website. Zoom is embedded on PNY's website to deliver web-based audio and video meeting flows and real-time attendee engagement for external users.
The implementation emphasizes in-browser meeting and webinar functionality, leveraging Zoom for video, audio, screen sharing, and participant management consistent with typical Audio Video and Web Conferencing workflows. Deployment is oriented toward customer-facing engagement and online meeting orchestration exposed via the website, with no specific back-end integrations or internal governance details provided in the source.
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Collaboration | Collaboration |
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2015 | 2015 |
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PNY Technologies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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PNY Technologies ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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PNY Technologies PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Electronic Data Interchange (EDI) | PaaS |
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2019 | 2020 |
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PNY Technologies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at PNY Technologies
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President of Finance and Administration | VP | Finance | |
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Senior Manager IT Operations | Manager | IT | |
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Director of Logistics | Director | Supply Chain | |
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CEO / President | CXO | Finance | |
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Apps Being Evaluated by PNY Technologies Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PNY Technologies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PNY Technologies digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD PNY Technologies Technographics
PNY Technologies is a Manufacturing organization based in United States,
with around 800 employees and annual revenues of $150.0 million.
PNY Technologies operates a diverse technology stack with applications such as
Epicor ERP 10, Freshdesk Messaging (Formerly Freshchat) and Zoom,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
PNY Technologies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Epicor, Freshworks and Zoom Video Communications.
PNY Technologies recently adopted applications including
Lotame DMP in 2022, Eyeota DMP in 2022 and LiveRamp Platform in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PNY Technologies’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates PNY Technologies’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PNY Technologies technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.