List of Epicor Prism Customers
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United States
Since 2010, our global team of researchers has been studying Epicor Prism customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Epicor Prism for Manufacturing ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Epicor Prism for Manufacturing ERP include: Williams Distributing, a United States based Distribution organisation with 575 employees and revenues of $60.0 million, Olympus Group, a United States based Manufacturing organisation with 125 employees and revenues of $14.0 million, Madsens Custom Cabinets, a Canada based Manufacturing organisation with 80 employees and revenues of $12.0 million and many others.
Contact us if you need a completed and verified list of companies using Epicor Prism, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Madsens Custom Cabinets | Manufacturing | 80 | $12M | Canada | Epicor | Epicor Prism | Manufacturing ERP | 2025 | n/a |
In 2025, Madsens Custom Cabinets implemented Epicor Prism as part of its Manufacturing ERP deployment alongside Epicor Kinetic. The small Canadian manufacturer configured Epicor Prism to centralize production scheduling and supplier communications across its shop floor and procurement workflows.
Epicor Prism was configured to handle due-date updates and to formalize RFQ and supplier communication processes, leveraging Prism scheduling and task orchestration capabilities common to the Manufacturing ERP category. The deployment included estimator-facing project update screens and automated supplier messaging to reduce manual project updates.
The implementation linked Epicor Prism with Epicor Kinetic to maintain continuity of master data, production planning, and order visibility between the two Epicor products. Integrations focused on syncing schedule changes and procurement requests so production scheduling, estimating, and purchasing teams worked from the same event stream across the Canadian operation.
Rollout and governance centered on standardizing schedule update ownership and formalizing supplier communication workflows, with change control applied to scheduling rules and RFQ templates. Operational scope targeted production scheduling, estimating, procurement, and IT processes to reduce ad hoc manual updates.
Madsens reported reduced manual project updates and projected IT savings of three to four hours per week and estimator savings of about three hours per week in Canada following the Epicor Prism deployment. Epicor Prism remains the central Manufacturing ERP application for schedule orchestration and supplier communication in this implementation.
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Olympus Group | Manufacturing | 125 | $14M | United States | Epicor | Epicor Prism | Manufacturing ERP | 2025 | n/a |
In 2025 Olympus Group implemented Epicor Prism as its Manufacturing ERP platform across its United States operations. The deployment was positioned to accelerate quoting and to improve responsiveness and on-time delivery for the companys manufacturing and sales operations.
Epicor Prism was configured alongside Epicor Kinetic and Epicor CPQ to form an integrated quote-to-order workflow. Functional capabilities implemented include CPQ driven quoting, pricing orchestration, and production insight surfacing to frontline workers, with automation focused on reducing manual price lookup and shortening quote cycle time.
Integrations explicitly include Epicor Kinetic and Epicor CPQ, and the solution also connects external data sources to enrich pricing and production visibility. Operational coverage centers on sales and production teams in the United States, with frontline worker access to pricing and production insights emphasized as a key operational change.
Governance and process changes prioritized worker autonomy and faster decision loops at the point of sale, reshaping quote approval and order capture workflows. Epicor materials state the Olympus Group implementation targets roughly a 20% operational gain through improved quote-to-order efficiency and increased worker autonomy, with objectives tied to improved responsiveness and on-time delivery.
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Williams Distributing | Distribution | 575 | $60M | United States | Epicor | Epicor Prism | Manufacturing ERP | 2025 | n/a |
In 2025 Williams Distributing implemented Epicor Prism to augment Prophet 21 for order-entry and inventory workflows, using Epicor Prism within its Manufacturing ERP environment to introduce AI-driven recommendations. The implementation applies Epicor Prism capabilities directly to Prophet 21 order-entry screens and inventory modules to surface complementary item suggestions during selling and to inform inventory and logistics decisions across the United States.
Epicor Prism functionality focuses on real-time recommendation and analytics, providing data-driven item suggestions at the point of sale and feeding decision support into inventory planning workflows. The configuration emphasizes order-entry augmentation and inventory/logistics decisioning, aligning Prism recommendation outputs with Prophet 21 transaction and master data to enable cross-sell assistance and inventory visibility.
Operationally the scope targets sales order entry and supply chain functions, with Prism-driven suggestions appearing in the order-entry flow and recommendations incorporated into inventory decision processes. Epicor and industry coverage report that the Prism integration improves order-entry productivity and cross-sell accuracy by surfacing data-driven item recommendations at the point of sale, positioning Epicor Prism and Prophet 21 as a combined Manufacturing ERP solution for Williams Distributing’s ordering and inventory use cases.
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