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List of Equifax I-9 Express Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Acro Service Corporation Professional Services 3600 $800M United States Equifax Equifax I-9 Express HR Compliance 2018 n/a
Acro Service Corporation implemented Equifax I-9 Express in 2018 as a targeted HR Compliance deployment to standardize I-9 completion and verification across its corporate and contingent workforce population. The implementation was scoped to support Acro’s headquarters in Livonia, Michigan and its global office footprint, covering corporate HR teams responsible for talent acquisition, onboarding, and HRIS operations for approximately 200 corporate associates and 9,500 contract associates. Equifax I-9 Express was configured to provide electronic I-9 form completion, document image capture and storage, reverification workflows, and audit-ready reporting, aligning with standard HR Compliance functional terminology and workflow automation for new hire onboarding. The deployment emphasized role based access for HR generalists and hiring managers, centralized records retention for compliance, and process controls around reverification and expiration tracking. The implementation was delivered as part of a broader HRIS portfolio at Acro that included ADP Workforce Now 5.1, Ceridian Dayforce, and DocuSign, with Equifax I-9 Express operating within that HRIS ecosystem to support onboarding and payroll adjacent processes. Integrations and operational handoffs were aligned to recruiting and payroll administration functions to streamline data flow between candidate onboarding and employee records, and to maintain a cohesive compliance posture across offices. Governance for Equifax I-9 Express focused on standardized procedures for I-9 completion, centralized audit trails, and HR workflow ownership by Acro’s HR leadership and a team of HR generalists. The implementation narrative reflects a compliance centric architecture, with instrumented verification workflows and controls embedded into Acro’s existing HR processes rather than novel infrastructure changes.
ADESA Automotive 11000 $1.1B United States Equifax Equifax I-9 Express HR Compliance 2012 n/a
In 2012 ADESA implemented Equifax I-9 Express to centralize management of employee I-9 documentation as an HR Compliance application. Equifax I-9 Express was positioned to enable electronic storage and retrieval of federal I-9 forms and to provide an automated solution for monitoring I-9 compliance across hiring workflows. The deployment used a Microsoft .Net Framework architecture with ASP.Net presentation, WCF service layers, and C#.Net business logic, supported by an Oracle 11g relational database and PL/SQL for data procedures. Functional capabilities implemented included electronic I-9 storage and retrieval, automated compliance monitoring workflows, and role based access controls aligned to confidential personnel data handling requirements. Operational coverage included ADESA Inc team operations in Saint Louis, MI and cross department coordination among database administrators, network administrators, and application users. Implementation activities led by the Team Lead encompassed requirements analysis, coding, testing, troubleshooting, environment setup, and deployment to a test environment prior to user acceptance testing. Governance and rollout processes emphasized confidentiality and structured UAT, with the Team Lead coordinating with TALX and UST managers and business stakeholders to resolve issues and stabilize the application. Equifax I-9 Express eliminated paper I-9 storage and provided an automated compliance monitoring capability for ADESA, while deployment and operational support followed formal testing and user acceptance procedures.
Aon US Professional Services 25000 $5.7B United States Equifax Equifax I-9 Express HR Compliance 2017 n/a
In 2017 Aon US implemented Equifax I-9 Express to support HR Compliance activities across its HR operations. The deployment focused on centralized I-9 lifecycle management, with Equifax I-9 Express used for I-9 processing, employee name changes, audit and remediation workflows, and data pulls to satisfy client audits. Functional configuration emphasized document-centric workflows, including electronic I-9 record creation, audit queues for remediation, and named-change processing. The implementation supported routine operational tasks documented by HR administrators, such as scanning, sorting, uploading, and file retention tied to I-9 records and related personnel documents. Integrations were operationally explicit, with SharePoint used for team document storage and Lotus Notes leveraged for case tracking and monthly team trackers. The solution supported HR administrators and contractor staff in Lincolnshire, IL, and was used to coordinate with external vendors for fingerprinting and to produce weekly client reports and audit pulls. Governance and process work included creation of how-to guides with screenshots, step-by-step procedures, organized SharePoint document libraries, and structured case entry in Lotus Notes to track project volumes. Operational practices covered mail and scanning of position elimination documents, retention and retrieval of acquired personnel files, and documented audit remediation workflows executed through Equifax I-9 Express.
Follett Higher Education Professional Services 12000 $3.5B United States Equifax Equifax I-9 Express HR Compliance 2012 n/a
In 2012, Follett Higher Education implemented Equifax I-9 Express to standardize employment verification and I-9 processing across its New York region. The deployment is categorized under HR Compliance and supported regional onboarding, termination paperwork, and employment verification for the Follett Higher Education Group in New York, which comprised 21 college bookstores with sales volume over $25M and direct oversight of roughly 110 employees. Equifax I-9 Express was used to process new hire and termination paperwork and to conduct employment verification workflows for management positions, as documented by the Regional Manager role responsibilities. The implementation emphasized I-9 form processing, verification steps in the recruitment cycle, and recordkeeping for compliance, aligning with typical HR Compliance functional capabilities. Operational coverage extended across store operations, regional human resources activities, recruitment and succession planning, and employee relations investigations, reflecting cross-functional use by store managers and regional HR leadership. The Regional Manager processed new hire and termination paperwork through Equifax I-9 Express and interfaced with campus administration and store managers to maintain client satisfaction, policy adherence, and account retention. Governance and workflow adjustments centered on centralizing employment verification responsibilities with regional leadership, embedding I-9 processing into annual staffing alignments, performance evaluations, and workforce planning. Equifax I-9 Express served as the primary HR Compliance tool for onboarding and offboarding controls within the region, supporting consistent verification practices and compliance oversight.
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Buyer Intent: Companies Evaluating Equifax I-9 Express

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FAQ - APPS RUN THE WORLD Equifax I-9 Express Coverage

Equifax I-9 Express is a HR Compliance solution from Equifax.

Companies worldwide use Equifax I-9 Express, from small firms to large enterprises across 21+ industries.

Organizations such as Aon US, Follett Higher Education, ADESA and Acro Service Corporation are recorded users of Equifax I-9 Express for HR Compliance.

Companies using Equifax I-9 Express are most concentrated in Professional Services and Automotive, with adoption spanning over 21 industries.

Companies using Equifax I-9 Express are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Equifax I-9 Express across Americas, EMEA, and APAC.

Companies using Equifax I-9 Express range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 75%.

Customers of Equifax I-9 Express include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Equifax I-9 Express customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of HR Compliance.