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Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of eTrack Platform Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Caring Support Australia Healthcare 35 $2M Australia eTrack eTrack Platform Medical Practice Management 2021 n/a In 2021, Caring Support Australia implemented the eTrack Platform as its Medical Practice Management solution. The eTrack Platform was configured to support NDIS case notes, time capture and billing, explicitly addressing CRM and finance and billing process needs for the organization in Australia. Configuration work focused on NDIS case notes templates, activity-based time capture for support workers, automated billing rules and invoice generation, and case management workflows. The implementation leveraged standard Medical Practice Management functional terminology including structured clinical documentation, time capture, billing queues and invoice export for downstream accounting. Operational coverage included a small national provider environment with approximately 35 employees, supporting front-line case management, client intake and finance teams for invoice processing across Australia. The deployment is documented on eTrack's testimonials page and was positioned to unify client records and billing operations under the eTrack Platform. Governance changes included centralized billing controls and standardized case note templates to reduce variability in administrative processing. Caring Support Australia reported reduced administrative effort and improved invoicing accuracy following the eTrack Platform deployment.
Grace Professional Services Australia Healthcare 20 $2M Australia eTrack eTrack Platform Medical Practice Management 2021 n/a In 2021, Grace Professional Services Australia implemented eTrack Platform as a Medical Practice Management application to support NDIS support coordination, invoicing and participant plan tracking across multiple Australian states. The deployment positioned the eTrack Platform to manage CRM and finance and process billing functions for the 20 person provider, enabling tailored workflow configuration to meet state specific needs and to scale operations. The eTrack Platform configuration emphasized participant plan tracking, support coordination workflows and invoicing automation, with CRM contact and case management capabilities feeding billing and operational records. Configuration work focused on aligning invoicing schedules and participant plan milestones with support coordination tasks, reflecting common Medical Practice Management functional flows for small providers. Rollout scope covered multiple Australian states, with operational coverage spanning support coordination and billing functions rather than a single departmental silo. Governance and process adjustments centered on workflow templates and role based access to ensure consistent plan tracking and invoice generation, and the deployment is described in the vendor's customer testimonials.
Support Your Way Qld Australia Healthcare 10 $1M Australia eTrack eTrack Platform Medical Practice Management 2021 n/a In 2021, Support Your Way Qld Australia implemented the eTrack Platform for Medical Practice Management. The deployment targets NDIS participant management across Queensland, consolidating CRM driven participant records, plan budget tracking and finance and process billing for the Australia region. The implementation configured the eTrack Platform with CRM modules for participant intake and plan management, plan budget tracking capabilities to monitor NDIS budgets against participant plans, and billing modules to accelerate invoicing workflows. Operational scope covered client-facing and finance processes in Queensland, and the deployment is documented on the vendor testimonials page. Reported outcomes include faster invoicing and clearer plan oversight.
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