List of Experian Debt Portfolio Evaluator Customers
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Since 2010, our global team of researchers has been studying Experian Debt Portfolio Evaluator customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Experian Debt Portfolio Evaluator for Debt Collection and Recovery from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Experian Debt Portfolio Evaluator for Debt Collection and Recovery include: Delta Community Credit Union, a United States based Banking and Financial Services organisation with 1350 employees and revenues of $300.0 million, Bay Area Credit Service, a United States based Banking and Financial Services organisation with 600 employees and revenues of $50.0 million, FFAM 360, a United States based Professional Services organisation with 100 employees and revenues of $15.0 million and many others.
Contact us if you need a completed and verified list of companies using Experian Debt Portfolio Evaluator, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Experian Debt Portfolio Evaluator customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bay Area Credit Service | Banking and Financial Services | 600 | $50M | United States | Experian | Experian Debt Portfolio Evaluator | Debt Collection and Recovery | 2008 | n/a |
In 2008 Bay Area Credit Service implemented Experian Debt Portfolio Evaluator to strengthen its collections and finance capabilities, deploying the Experian Debt Portfolio Evaluator as part of its Debt Collection and Recovery tooling portfolio. The deployment was focused on improving collections performance and data accuracy, aligning the application to core collections workflows and portfolio evaluation processes within the business.
The implementation emphasized collections analytics and portfolio evaluation functionality, with configuration to support portfolio scoring, account segmentation, account prioritization, and data quality enhancement typical of Debt Collection and Recovery solutions. Experian Debt Portfolio Evaluator was used to surface actionable analytics for account-level recovery decisions and to standardize data hygiene and enrichment processes that feed collections operations.
Operationally the project covered collections and finance functions, where analytics outputs were embedded into daily recovery workflows and reporting. Bay Area Credit Service aligned front-line collections procedures and finance reconciliation processes to accept model outputs and improved data feeds, enabling consistent use of portfolio evaluation in account assignment and collector routing.
Experian materials and third party case listings cite Bay Area Credit Service as achieving higher collections and improved data quality using Experian collection solutions, reflecting outcomes attributed to the deployment of Experian Debt Portfolio Evaluator. Those references position the implementation as a practical use case of Debt Collection and Recovery software driving measurable improvements in collections and data accuracy.
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Delta Community Credit Union | Banking and Financial Services | 1350 | $300M | United States | Experian | Experian Debt Portfolio Evaluator | Debt Collection and Recovery | 2015 | n/a |
In 2015, Delta Community Credit Union implemented Experian Debt Portfolio Evaluator as part of its Debt Collection and Recovery tooling in the United States. The deployment complemented Experian Collections Advantage and related collections tools to streamline collections operations within the finance and collections functions, and vendor materials cite use across the credit union's auto-loan portfolios to improve borrower response rates.
The implementation emphasized queuing workflows and workflow automation for account prioritization and collector routing, aligning with common Debt Collection and Recovery functional modules such as segmentation, account scoring, and response orchestration. Experian quoted improved queuing workflows and efficiency and reported uplift in auto-loan response rates, and governance centered on centralized collections workflow configuration and reporting maintained in coordination with the vendor.
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FFAM 360 | Professional Services | 100 | $15M | United States | Experian | Experian Debt Portfolio Evaluator | Debt Collection and Recovery | 2010 | n/a |
In 2010, FFAM 360 implemented Experian Debt Portfolio Evaluator in the United States to operationalize Experian Collection Triggers and monitor a high-volume portfolio of more than 1.4 million collection accounts. FFAM 360 used Experian Debt Portfolio Evaluator within the Debt Collection and Recovery category to centralize portfolio analytics for its finance and collections teams.
The deployment emphasized portfolio-level analytics, skip-trace automation, segmentation and contact data quality, reflecting capabilities typical of Debt Collection and Recovery solutions. Experian Debt Portfolio Evaluator was configured to support automated segmentation workflows, improve contact quality validation and enhance skip-trace automation, aligning analytics with collector decisioning.
Operational scope covered US collections operations and the finance and collections business functions, with monitoring of account-level activity across the large pooled portfolio. Governance centered on analytics-driven segmentation and automated contact-quality checks to standardize collector workflows, and the implementation was reported to realize $3.5M in additional collections while improving skip-trace automation, segmentation and contact quality.
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