List of FaqPrime Customers
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Since 2010, our global team of researchers has been studying FaqPrime customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased FaqPrime for Customer Support from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using FaqPrime for Customer Support include: Adda247, a India based Education organisation with 1200 employees and revenues of $280.0 million, Exotel Techcom, a India based Professional Services organisation with 1000 employees and revenues of $50.0 million, Topline Group, a Ireland based Distribution organisation with 90 employees and revenues of $35.0 million, Profusion Cosmetics Corp., a United States based Consumer Packaged Goods organisation with 70 employees and revenues of $10.0 million, FloCareer, a United States based Professional Services organisation with 150 employees and revenues of $7.0 million and many others.
Contact us if you need a completed and verified list of companies using FaqPrime, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The FaqPrime customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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176 Avenue | Professional Services | 10 | $2M | Malaysia | OnePrime | FaqPrime | Customer Support | 2022 | n/a | In 2022, 176 Avenue implemented FaqPrime on its public website to support Customer Support workflows. The deployment is a web-embedded implementation of FaqPrime, delivering a front-end FAQ and knowledge base interface directly on the company site. For a 10 person professional services firm headquartered in Malaysia, the configuration favors lightweight self-service content management and rapid FAQ authoring to handle customer-facing inquiries. FaqPrime at 176 Avenue is configured to provide searchable FAQs, knowledge base articles, and contextual answer cards aligned to common client questions, reflecting typical Customer Support capabilities. Operational coverage is focused on customer-facing inquiries and client services interactions originating from the website, with content ownership vested in a small client services team and a simple editorial governance model for periodic review and updates. The narrative links 176 Avenue FaqPrime Customer Support to core business functions of client engagement and inquiry triage without introducing external system integrations. | |
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3D MAXpider Car Mat | Retail | 10 | $2M | Singapore | OnePrime | FaqPrime | Customer Support | 2021 | n/a | In 2021 3D MAXpider Car Mat implemented FaqPrime as a Customer Support solution on its public website. The FaqPrime implementation is surfaced at https://www.3dcarmat.com.sg/ to deliver self-service FAQ content and guided help to online shoppers and prospective customers. The deployment is a lightweight, web-embedded configuration that centralizes FAQ content, search, and navigation for product, ordering, and aftersales inquiries, using FaqPrime as the primary Customer Support interface. Configuration and content management are maintained by internal staff to support the companys retail e-commerce and customer service workflows in Singapore, with governance focused on CMS-style updates, FAQ editorial control, and front-end presentation to streamline online support. | |
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Accesorios Y Equipos De Refrigeracion | Manufacturing | 9 | $1M | Mexico | OnePrime | FaqPrime | Customer Support | 2022 | n/a | In 2022, Accesorios Y Equipos De Refrigeracion implemented FaqPrime on its public website. FaqPrime operates as a Customer Support application delivering a searchable FAQ knowledge base and web-facing self-service layer embedded into reacsa.mx. The deployment uses a web-embedded architecture with an admin console for article authoring, taxonomy configuration, and search indexing. Functional configuration emphasized FAQ content modeling, category taxonomy, full-text search, and a lightweight site widget to surface answers and enable question routing for customer inquiries. Operational ownership is assigned to the company support and sales staff, who manage content publishing workflows, article approval and version control through the FaqPrime interface, and the rollout is limited to the public website rather than broader system integrations. | |
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Education | 1200 | $280M | India | OnePrime | FaqPrime | Customer Support | 2022 | n/a |
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Manufacturing | 10 | $1M | India | OnePrime | FaqPrime | Customer Support | 2021 | n/a |
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Leisure and Hospitality | 10 | $2M | Indonesia | OnePrime | FaqPrime | Customer Support | 2023 | n/a |
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Retail | 10 | $1M | Indonesia | OnePrime | FaqPrime | Customer Support | 2021 | n/a |
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Communications | 10 | $1M | United States | OnePrime | FaqPrime | Customer Support | 2021 | n/a |
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Automotive | 10 | $1M | United States | OnePrime | FaqPrime | Customer Support | 2021 | n/a |
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Consumer Packaged Goods | 10 | $2M | Singapore | OnePrime | FaqPrime | Customer Support | 2022 | n/a |
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Buyer Intent: Companies Evaluating FaqPrime
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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