List of FieldEZ ServiceEZ Customers
Bengaluru, 560004,
India
Since 2010, our global team of researchers has been studying FieldEZ ServiceEZ customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased FieldEZ ServiceEZ for Field Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using FieldEZ ServiceEZ for Field Service Management include: Wipro, a India based Professional Services organisation with 230000 employees and revenues of $8.91 billion, Ace Micromatic, a India based Manufacturing organisation with 4000 employees and revenues of $356.0 million, Getinge India, a India based Healthcare organisation with 36 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using FieldEZ ServiceEZ, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The FieldEZ ServiceEZ customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ace Micromatic | Manufacturing | 4000 | $356M | India | FieldEZ | FieldEZ ServiceEZ | Field Service Management | 2016 | n/a |
In 2016, Ace Micromatic implemented FieldEZ ServiceEZ to automate field engineer workflows, commissioning and warranty data capture across India, deploying it as their Field Service Management platform. The implementation focused on Micromatic Machine Tools service operations and covered nationwide service teams and commissioning engineers.
The deployment combined FieldEZ ServiceEZ core modules with a custom commissioning and warranty application built on the FieldEZ platform, enabling structured warranty capture at point of service and formal commissioning workflows. Configuration emphasized workflow orchestration for job assignment, mobile data capture for technicians, and centralized service tracking to surface real time field data for operations teams.
Operational coverage included service delivery, commissioning, warranty administration, and field operations functions, aligning technician activity with service scheduling and standardized data collection processes. The vendor testimonial explicitly documents the custom commissioning warranty app and the field service use case, confirming module usage of ServiceEZ plus a custom app.
Governance changes centered on formalizing field data capture and embedding the custom app into technician workflows, which supported higher engineer productivity and data driven decisions as described by the vendor. No external system integrations are specified in the source, the narrative emphasizes FieldEZ ServiceEZ plus the bespoke commissioning and warranty app delivering real time field intelligence for operational teams.
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Getinge India | Healthcare | 36 | $10M | India | FieldEZ | FieldEZ ServiceEZ | Field Service Management | 2017 | n/a |
In 2017, Getinge India implemented FieldEZ ServiceEZ. The deployment targeted Field Service Management to support call management and field service delivery across Getinge India service organisation.
Getinge India used the FieldEZ ServiceEZ module for core field service and call management functions. Implementation focused on call intake and dispatch workflows, technician scheduling, work order management, and mobile field execution capabilities consistent with Field Service Management best practices, with ServiceEZ provisioned as the operational module.
Operational coverage was scoped to the India service organisation, aligning service desk intake with on-site technician coordination and field execution. Business functions impacted included service operations, field technicians, and customer service teams, with process flows oriented around call logging, job assignment, and on-site resolution.
Governance and process changes emphasized increased accountability and stronger service governance, improving on-site service coordination and coordination between call handlers and field staff. The deployment established standardized field workflows and role based responsibilities using FieldEZ ServiceEZ, reinforcing service coordination and accountability across Getinge India.
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Wipro | Professional Services | 230000 | $8.9B | India | FieldEZ | FieldEZ ServiceEZ | Field Service Management | 2014 | n/a |
In 2014, Wipro implemented FieldEZ ServiceEZ to manage its field workforce and service operations in India. The deployment used FieldEZ ServiceEZ as a Field Service Management application to centralize scheduling, dispatch, and mobile technician workflows.
The implementation leveraged core FieldEZ ServiceEZ capabilities typical of Field Service Management. These included work order management, SLA tracking, real time technician location and status updates, a mobile technician application for job execution, and centralized dispatch scheduling.
Operationally the solution covered Wipro service delivery teams and field technicians across India, aligning service managers, dispatchers and technicians on a single operational view. Workflows were adapted to enforce SLA monitoring and to coordinate technician assignments based on real time updates.
Wipro gained improved real time visibility, SLA tracking and technician coordination as reported in vendor communications. FieldEZ ServiceEZ provided centralized operational visibility and mobile coordination for field service teams.
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