List of FIntegrate FusionDMS Customers
Birmingham, 35235, AL,
United States
Since 2010, our global team of researchers has been studying FIntegrate FusionDMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased FIntegrate FusionDMS for Dispute Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using FIntegrate FusionDMS for Dispute Management include: Bank Of Luxemburg, a United States based Banking and Financial Services organisation with 105 employees and revenues of $31.0 million, Lincoln National Bank of Hodgenville, a United States based Banking and Financial Services organisation with 110 employees and revenues of $13.0 million, HomeTown Bank Alabama, a United States based Banking and Financial Services organisation with 56 employees and revenues of $6.0 million and many others.
Contact us if you need a completed and verified list of companies using FIntegrate FusionDMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The FIntegrate FusionDMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Bank Of Luxemburg | Banking and Financial Services | 105 | $31M | United States | FIntegrate Technology | FIntegrate FusionDMS | Dispute Management | 2025 | n/a |
In 2025, Bank Of Luxemburg implemented FIntegrate FusionDMS for Dispute Management. The bank adopted FIntegrate FusionDMS to automate manual debit card and dispute workflows and to improve audit readiness and case tracking across its operations.
FIntegrate FusionDMS was configured to deliver core Dispute Management capabilities including case management, workflow automation, audit logging and evidence attachment, aligning system behavior with dispute lifecycle requirements. Configuration work emphasized configurable routing rules, status tracking and standardized dispute documentation to consolidate case histories and support audit trails for reviewers and auditors.
The deployment concentrated on debit card dispute handling and extended operational coverage to operations, card services and compliance functions within the bank. The vendor announcement did not list specific third party integrations, so system-to-system linkages were not described in the public notice.
Governance activities focused on formalizing case ownership, escalation workflows and standardized intake processes to improve consistency in case tracking. FIntegrate highlighted expected reductions in manual processing time and improved audit readiness as primary outcomes tied to the FusionDMS implementation.
|
 |
HomeTown Bank Alabama | Banking and Financial Services | 56 | $6M | United States | FIntegrate Technology | FIntegrate FusionDMS | Dispute Management | 2022 | n/a |
In 2022 HomeTown Bank Alabama implemented FIntegrate FusionDMS and FIntegrate FusionCRS to introduce Dispute Management capabilities and consolidate collections and recovery workflows. The deployment was announced in October 2022 and targeted automation of dispute processing for credit, debit, ACH, wire and check fraud cases.
The implementation centralized case management and workflow automation capabilities within FIntegrate FusionDMS, including rule based routing, automated case intake, dispute lifecycle tracking, audit trail capture and exception handling. FIntegrate FusionCRS was configured to align collections and recovery processes with dispute resolution workflows, enabling handoffs between recovery and dispute queues and standardized case disposition rules.
Operational coverage focused on the bank s collections, recovery and dispute operations in Oneonta Alabama, extending to loan servicing and retail operations consistent with the bank s scope and headcount. The deployment consolidated previously fragmented workflows into a unified Dispute Management environment, and integrated functional processes rather than introducing named third party system integrations.
Governance changes included formalized dispute ownership and standardized resolution workflows to improve operational consistency during the rollout announced in October 2022. FIntegrate reported the deployment would increase operational efficiencies, speed dispute resolution and support better loan loss and recovery analytics.
|
 |
Lincoln National Bank of Hodgenville | Banking and Financial Services | 110 | $13M | United States | FIntegrate Technology | FIntegrate FusionDMS | Dispute Management | 2025 | n/a |
In 2025, Lincoln National Bank of Hodgenville implemented FIntegrate FusionDMS to automate dispute management for transaction and fraud cases. The deployment targeted the bank's finance and operations teams and centralized case intake, tracking and resolution within a single Dispute Management application. FIntegrate FusionDMS was established as the primary system of record for dispute workflows and operational reporting.
The implementation focused on case lifecycle management, automated workflow routing for transaction and fraud investigations, and enhanced reporting capabilities to support operational oversight. Configuration work emphasized status tracking, evidence attachment, audit trails and configurable rulesets for case triage, aligning with standard Dispute Management functional workflows and compliance-oriented documentation requirements.
Rollout covered finance and operations users at the bank, with the vendor announcing the customer went live in 2025. The vendor cited improved reporting, ease of use and flexibility from the FusionDMS deployment, and the bank uses the application to streamline dispute handling and raise operational efficiency in its back office processes.
|
Buyer Intent: Companies Evaluating FIntegrate FusionDMS
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||