List of Firmhouse Customers
Rotterdam, 3013 AK,
Netherlands
Since 2010, our global team of researchers has been studying Firmhouse customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Firmhouse for Subscription and Recurring Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Firmhouse for Subscription and Recurring Billing include: Sonos, a United States based Manufacturing organisation with 1525 employees and revenues of $1.72 billion, Boldking, a Netherlands based Consumer Packaged Goods organisation with 25 employees and revenues of $25.0 million, Mud Jeans, a Netherlands based Retail organisation with 40 employees and revenues of $8.0 million, Skrub, a Netherlands based Retail organisation with 20 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Firmhouse, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Firmhouse customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Boldking | Consumer Packaged Goods | 25 | $25M | Netherlands | Firmhouse | Firmhouse | Subscription and Recurring Billing | 2024 | n/a |
In 2024, Boldking went live with Firmhouse to power its BoldkingRepeat subscription shaving service. Firmhouse serves as the Subscription and Recurring Billing application to manage recurring billing, local European payments, and subscriber lifecycle management for Boldking in the Netherlands and wider EU markets.
The implementation uses Firmhouse's subscription billing engine and integrates with Shopify subscriptions to orchestrate subscription offers and checkout flows on the Boldking storefront. Module usage such as Subscribe & Save and subscription billing is inferred from Firmhouse product references, and the platform manages standard subscription commerce capabilities including billing cadence, proration and recurring invoice generation.
Operational coverage spans ecommerce, finance and customer operations, aligning billing reconciliation, payment collection and subscriber support across the Netherlands and EU. Firmhouse handles localized payment method routing for European markets, and subscriber lifecycle events including sign up, plan changes, cancellations and dunning are managed within the application.
The implementation to Firmhouse's native Shopify subscriptions occurred around 2024 and went live that year, requiring coordinated rollout of subscription pricing, checkout flows and customer communication workflows. Governance centered on cross functional ownership between commerce, finance and customer success to operationalize recurring billing and subscription lifecycle processes.
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Mud Jeans | Retail | 40 | $8M | Netherlands | Firmhouse | Firmhouse | Subscription and Recurring Billing | 2024 | n/a |
In 2024 Mud Jeans implemented Firmhouse, deploying the Firmhouse Subscription and Recurring Billing application to run subscription commerce directly on their public website. The web-embedded deployment centralizes subscription signups, checkout and recurring billing flows, and customer self-service for a 40 person retail organization headquartered in the Netherlands.
Firmhouse is configured to manage subscription plans and lifecycle capabilities, including billing cycles, renewal orchestration, invoicing controls and a customer portal for plan changes and cancellations. The implementation spans e-commerce, finance and customer service functions, with configuration and catalog governance assigned to a small central operations team to coordinate pricing updates, product catalog changes and subscription policy workflows.
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Skrub | Retail | 20 | $3M | Netherlands | Firmhouse | Firmhouse | Subscription and Recurring Billing | 2023 | n/a |
In 2023, Skrub implemented Firmhouse on its website to manage online subscriptions and recurring payments. Skrub implemented Firmhouse, a Subscription and Recurring Billing application, to centralize subscription checkout flows for its Netherlands-based retail storefront and customer account pages.
The implementation focused on standard subscription and recurring billing capabilities, including plan and pricing configuration, recurring invoice generation, subscription lifecycle management, hosted checkout or embeddable checkout components, and customer self-service subscription management. Configuration work emphasized catalog setup, billing cadence rules, and invoice and receipt templating consistent with retail subscription workflows.
Firmhouse is embedded into Skrub's e-commerce front end and operates as the billing and subscription orchestration layer for online sales, handling recurring charge scheduling and subscription state transitions. Integrations were scoped to the website and payment processing endpoints, and the implementation uses API or web-embed integration patterns typical for Subscription and Recurring Billing platforms to surface checkout and customer portal functionality.
Operational coverage includes the e-commerce and customer service functions, with billing governance implemented around subscription lifecycle policies, billing event handling, and customer-facing account workflows. Rollout was web-first, with governance focused on subscription change workflows and invoice handling to align finance and customer operations with the new Firmhouse-driven recurring billing processes.
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Sonos | Manufacturing | 1525 | $1.7B | United States | Firmhouse | Firmhouse | Subscription and Recurring Billing | 2019 | n/a |
In 2019 Sonos piloted a Hardware as a Service subscription offering using Firmhouse in a Subscription and Recurring Billing engagement. The engagement began in 2019 and focused on commerce and finance workflows, managing subscriptions, billing and customer lifecycle for the HaaS pilot in Europe.
Module usage is inferred as Firmhouse's Product as a Service and Subscriptions capability based on the vendor blog, with implementation activity centered on recurring billing orchestration, subscription lifecycle management and commerce finance process alignment. The Firmhouse implementation supported subscription provisioning, recurring invoice schedules and customer lifecycle events consistent with Subscription and Recurring Billing functional terminology.
Operational scope was limited to the European pilot and impacted commerce and finance functions responsible for customer billing and lifecycle operations. Governance followed a pilot rollout model with cross functional coordination between commercial and finance stakeholders, and the system managed subscription events for enrolled pilot customers.
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