List of FIS Global Content Management Customers
Jacksonville, 32204, FL,
United States
Since 2010, our global team of researchers has been studying FIS Global Content Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased FIS Global Content Management for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using FIS Global Content Management for Document Management include: Beacon Bank, a United States based Banking and Financial Services organisation with 2000 employees and revenues of $90.0 million, Lake City Bank, a United States based Banking and Financial Services organisation with 632 employees and revenues of $50.0 million, Mrv Banks, a United States based Banking and Financial Services organisation with 76 employees and revenues of $25.0 million, National Capital Bank, a United States based Banking and Financial Services organisation with 100 employees and revenues of $18.0 million and many others.
Contact us if you need a completed and verified list of companies using FIS Global Content Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The FIS Global Content Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Beacon Bank | Banking and Financial Services | 2000 | $90M | United States | FIS Global | FIS Global Content Management | Document Management | 2022 | n/a | In 2022, Beacon Bank implemented FIS Global Content Management to centralize enterprise document handling and imaging for its banking operations. The deployment targeted Document Management capabilities to support content lifecycle controls, secure storage, and indexed retrieval across retail and commercial workflows. The implementation configured FIS Global Content Management with the ImageCentre repository, document ingestion and indexing pipelines, retention and records management controls, and role based identity and access management administration. Automation was applied to routine document routing and case association workflows, and administration processes were established for content owners and custodians. Beacon Bank established API integrations between FIS Global Content Management and DocuSign and Salesforce to enable capture of signed documents and cross platform visibility. Multiple FCM integrations were implemented to automate data exchange and to support large scale image and data migration activities associated with consolidation and archive rationalization, with operational coverage extending to HR, Wealth, and Enterprise Analytics use cases. The program integrated ServiceNow application lifecycle governance and a centralized support model to standardize onboarding, offboarding, incident tracking, and change control for document workflows. Governance emphasized access control, auditability, and process documentation to meet regulatory and security requirements, supported by technical documentation and dashboards for system monitoring and compliance. | |
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Lake City Bank | Banking and Financial Services | 632 | $50M | United States | FIS Global | FIS Global Content Management | Document Management | 2011 | n/a | In 2011 Lake City Bank adopted FIS Global Content Management to centralize imaging, archiving and item processing under the Document Management application across retail, commercial and treasury operations. The implementation coincided with a core conversion and was executed to unify content handling and reduce fragmentation of document workflows across operational lines. FIS Global Content Management was configured to provide centralized capture, indexing, secure archival storage and retrieval to support imaging, archiving and item processing workflows. Configuration emphasized automated routing for item processing, exception handling and role based access controls for customer and transaction documents. The deployment leveraged typical Document Management functional modules such as capture, metadata indexing, search and records retention to standardize processing. The content platform was integrated with other FIS solutions used by the bank to align content flows with core banking and transaction processing systems, maintaining a single content repository across channels. Operational coverage included retail branch operations, commercial lending units and treasury services, with content accessible to line of business teams for servicing and audit activities. The architecture supported centralized processing of items and imaging to reduce local paper handling. Governance and process changes instituted centralized content ownership, standardized retention policies and bankwide workflows as part of the conversion program. Since the 2011 conversion Lake City Bank has tripled in size and realized significant operational efficiencies while leveraging FIS Global Content Management alongside numerous other FIS solutions. | |
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Mrv Banks | Banking and Financial Services | 76 | $25M | United States | FIS Global | FIS Global Content Management | Document Management | 2018 | n/a | In 2018, MRV Banks implemented FIS Global Content Management alongside an FIS HORIZON XE core deployment to centralize document handling. The work targeted Document Management as the primary capability area, with explicit focus on automating check and loan document workflows to reduce manual processing. The implementation leveraged the FIS FCM Collaboration Hub to provide document capture, imaging, indexing, secure storage, and workflow automation for check processing and loan file assembly. Configuration emphasized automated routing, exception handling queues, and audit trail capture to standardize transaction related document lifecycles. Integration work linked the FIS Global Content Management repository to the FIS HORIZON XE core, enabling transactional document linking and lifecycle orchestration between core account and loan records and the content store. Operational coverage included front line processing and back office loan and check operations across MRV Banks locations in Missouri, supporting both document ingestion and retrieval workflows. Governance changes introduced centralized retention controls, role based access and workflow governance to constrain manual handoffs and enforce standardized processing for checks and loans. Outcomes documented in the source note that assets have doubled since 2018 while headcount remained relatively flat and manual document handling was reduced following the FIS Global Content Management implementation. | |
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Banking and Financial Services | 100 | $18M | United States | FIS Global | FIS Global Content Management | Document Management | 2019 | n/a |
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