List of Fiserv LoanServ Customers
Brookfield, 53045, WI,
United States
Since 2010, our global team of researchers has been studying Fiserv LoanServ customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Fiserv LoanServ for Loan Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Fiserv LoanServ for Loan Management include: Freedom Mortgage, a United States based Banking and Financial Services organisation with 7000 employees and revenues of $2.00 billion, Fairstone Financiere, a Canada based Banking and Financial Services organisation with 1300 employees and revenues of $400.0 million, Massachusetts Housing Finance Agency Property Acquisition And Disposition Corporation, a United States based Banking and Financial Services organisation with 325 employees and revenues of $70.0 million, Towne Mortgage Company, a United States based Banking and Financial Services organisation with 300 employees and revenues of $30.0 million and many others.
Contact us if you need a completed and verified list of companies using Fiserv LoanServ, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Fiserv LoanServ customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Fairstone Financiere | Banking and Financial Services | 1300 | $400M | Canada | Fiserv | Fiserv LoanServ | Loan Management | 2018 | n/a |
In 2018, Fairstone Financiere implemented Fiserv LoanServ as its Loan Management platform. The deployment converted a large portfolio of consumer loans to Fiserv LoanServ, consolidating multiple servicing systems to establish a single system of record for consumer loan servicing and finance in Canada.
The implementation emphasized real-time loan servicing capabilities in Fiserv LoanServ, enabling branch-integrated borrower servicing workflows and centralized servicing lifecycle orchestration. Configuration work focused on account consolidation, data normalization, and operational workflows to support faster case handling and consistent servicing processes across channels.
Operational coverage included branch channels and finance teams across Canada, with a rollout that converted existing consumer loan accounts into a unified servicing platform. According to Fiserv, the consolidation improved response times and data quality and enabled faster, branch-integrated borrower servicing.
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Freedom Mortgage | Banking and Financial Services | 7000 | $2.0B | United States | Fiserv | Fiserv LoanServ | Loan Management | 2014 | n/a |
In 2014 Freedom Mortgage implemented Fiserv LoanServ as its Loan Management platform to convert its servicing portfolio and expand in-house mortgage servicing capabilities. The deployment included the Fiserv LoanLink borrower portal and targeted servicing operations and finance across the United States.
Implementation prioritized enabling real time servicing and automated loan boarding, configuring the Fiserv LoanServ servicing engine to support continuous posting and stateful loan data records. The project configured LoanLink to provide borrower self service functions and integrated borrower facing workflows into servicing event processing. Workstreams emphasized automated boarding validations and orchestration of servicing lifecycle events to reduce manual touchpoints.
The scope covered servicing operations, finance, and customer service teams responsible for portfolio acquisitions and servicing transfers. Integrations were centered on the LoanLink borrower portal and boarding interfaces that connect acquisition intake to servicing workflows, enabling handoff automation during portfolio purchases. The technical architecture emphasized a unified servicing data model and real time processing to reduce manual reconciliation between boarding and ongoing servicing.
Governance changes included centralized controls for loan boarding, standardized boarding validations, and role based workflows for servicing exceptions. The initiative aimed to improve customer experience and to speed portfolio acquisitions through automated loan boarding and a live borrower portal.
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Massachusetts Housing Finance Agency Property Acquisition And Disposition Corporation | Banking and Financial Services | 325 | $70M | United States | Fiserv | Fiserv LoanServ | Loan Management | 2014 | n/a |
In 2014, Massachusetts Housing Finance Agency Property Acquisition And Disposition Corporation selected Fiserv LoanServ, a Loan Management application, to perform all aspects of residential mortgage servicing for its affordable lending programs and to improve operational transparency. The engagement targeted mortgage servicing and finance operations in Massachusetts, United States, with a specific focus on loan closing and ongoing servicing workflows.
Deployment centered on Fiserv LoanServ's core mortgage servicing capabilities, including loan boarding, servicing workflow orchestration, payment processing, escrow and investor accounting, and servicing reporting. Configuration work emphasized servicing rule sets and automation to align platform workflows with the agency's affordable lending product rules and compliance reporting requirements.
Operational coverage included the agency's servicing and finance teams, aligning day to day loan administration with accounting and reporting functions across Massachusetts operations. Workflows were instrumented within Fiserv LoanServ to standardize servicing tasks and support faster loan closing and post closing servicing handoffs.
Program governance focused on centralizing servicing workflows, standardizing reporting outputs, and instituting procedural controls to strengthen regulatory compliance. The engagement explicitly targeted faster loan closing and servicing, streamlined reporting, and stronger regulatory compliance while improving operational transparency.
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Banking and Financial Services | 300 | $30M | United States | Fiserv | Fiserv LoanServ | Loan Management | 2016 | n/a |
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