List of Forest Admin Customer Support Customers
San Francisco, 94102, CA,
United States
Since 2010, our global team of researchers has been studying Forest Admin Customer Support customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Forest Admin Customer Support for Customer Support from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Forest Admin Customer Support for Customer Support include: Carbon Health, a United States based Healthcare organisation with 2000 employees and revenues of $500.0 million, Qonto France, a France based Banking and Financial Services organisation with 963 employees and revenues of $130.0 million, Fintecture, a France based Banking and Financial Services organisation with 50 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Forest Admin Customer Support, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Forest Admin Customer Support customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Carbon Health | Healthcare | 2000 | $500M | United States | Forest Admin | Forest Admin Customer Support | Customer Support | 2020 | n/a | In 2020, Carbon Health implemented Forest Admin Customer Support to centralize Customer Support workflows for its patient-facing operations across its U.S. clinics. The deployment focused on an admin panel that provides a unified 360-degree patient view, enabling clinic staff to access patient records, appointment details, and support tickets from a single interface. Forest Admin Customer Support was configured to handle core Customer Support capabilities including password resets, appointment changes, and prescription workflows. The implementation included practice onboarding tools within the admin panel and automation of ePrescription and logistics workflows to reduce manual handoffs and streamline routine support tasks. Operational coverage extended across Carbon Health clinic operations and patient support teams in the United States, with the system used by frontline staff to manage patient requests and by operations teams to onboard new practices. Integrations were implemented at the workflow level to orchestrate ePrescription routing and logistics processes, allowing the admin panel to act as the operational hub for support and prescription handling. Governance and process changes centered on standardizing support workflows inside Forest Admin Customer Support, consolidating patient-facing procedures and practice onboarding into a single governed interface. The approach reduced administrative friction and enabled staff to manage patient requests more efficiently, while providing a centralized control point for ongoing workflow configuration and support process evolution. | |
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Fintecture | Banking and Financial Services | 50 | $5M | France | Forest Admin | Forest Admin Customer Support | Customer Support | 2019 | n/a | In 2019, Fintecture implemented Forest Admin Customer Support as a centralized operational hub for its payments business. The Forest Admin Customer Support deployment consolidated Customer Support, Customer Success, KYC and Fraud Management workflows across its France and Europe operations, using the Customer Support application to unify case handling and administrative controls. The implementation emphasized configurable workspaces and custom actions to accelerate ticket handling and reduce manual handoffs. Approval workflows were configured to support compliance checks for KYC and fraud cases, and developers avoided building a bespoke back office by extending Forest Admin Customer Support with tailored interfaces and automation. Forest Admin Customer Support served to centralize customer data and replace multiple point SaaS tools with a single administrative surface, ingesting records from existing payment operations data sources and support queues. Operational scope included cross functional coverage of Support, Success, KYC and Fraud teams across Fintecture’s European footprint. Governance changes focused on embedding approval workflows and role based access in the Forest Admin Customer Support environment to tighten compliance controls and standardize case escalation. The deployment delivered faster ticket resolution via custom actions and workspaces, improved compliance through approval workflows, and saved developer time by avoiding a bespoke back office build. | |
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Qonto France | Banking and Financial Services | 963 | $130M | France | Forest Admin | Forest Admin Customer Support | Customer Support | 2018 | n/a | In 2018, Qonto France implemented Forest Admin Customer Support to instrument its back office for Operations, including Support and Fraud teams. The deployment targeted handling of banking inquiries across Qonto's European customer base and provisioned customer-dedicated views and smart actions for agents. Forest Admin Customer Support was configured as a centralized back office interface with modular agent views and smart actions to accelerate case handling, and the setup was completed in about a week. Configuration emphasized operational controls for support workflows and fraud investigation, shifting UI and workflow responsibilities out of engineering and into operations and reducing developer load. Operational scope covered Support and Fraud departments, and the rollout focused on enabling agents with dedicated customer context and actionability. The Forest Admin Customer Support deployment is categorized as Customer Support and aligned the application to support and operations business functions, improving support responsiveness and operational compliance as reported. |
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