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● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

List of Freshdesk Messaging (Formerly Freshchat) Customers

Freshworks (formerly Freshdesk)
Location
2950 South Delaware Street Suite 201,
San Mateo, 94403, CA,
United States
Website
https://www.freshworks.com/
Phone
1 650-513-0514
Artw industry
Professional Services
Employee
4400
Revenue
$839M

Since 2010, our global team of researchers has been studying Freshdesk Messaging (Formerly Freshchat) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI include: Nokia, a Finland based Manufacturing organisation with 78434 employees and revenues of $22.64 billion, Delivery Hero, a Germany based Retail organisation with 44612 employees and revenues of $10.94 billion, Nielsen Consumer, a United States based Professional Services organisation with 30000 employees and revenues of $7.50 billion, Lulu Hypermarket, a United Arab Emirates based Retail organisation with 57000 employees and revenues of $7.40 billion, Lulu Exchange, a United Arab Emirates based Banking and Financial Services organisation with 5000 employees and revenues of $7.40 billion and many others.

Contact us if you need a completed and verified list of companies using Freshdesk Messaging (Formerly Freshchat), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Freshdesk Messaging (Formerly Freshchat) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

Apply Filters For Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Banking and Financial Services 400 $25M India Freshworks Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI 2016 n/a
Professional Services 10 $1M United States Freshworks Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI 2020 n/a
Construction and Real Estate 10 $1M United States Freshworks Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI 2021 n/a
Retail 50 $20M United Kingdom Freshworks Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI 2022 n/a
Retail 10 $1M United States Freshworks Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI 2021 n/a
Retail 10 $2M United States Freshworks Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI 2019 n/a
Leisure and Hospitality 10 $1M Cambodia Freshworks Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI 2021 n/a
Retail 10 $1M United States Freshworks Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI 2020 n/a
Government 250 $32M United Kingdom Freshworks Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI 2020 n/a
Distribution 128 $14M United States Freshworks Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI 2021 n/a
Showing 101 to 110 of 2216 entries

Buyer Intent: Companies Evaluating Freshdesk Messaging (Formerly Freshchat)

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Freshdesk Messaging (Formerly Freshchat). Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI include:

  1. Subnet Solutions, a Canada based Professional Services organization with 70 Employees
  2. Agromate Holdings, a Malaysia based Manufacturing company with 200 Employees
  3. Centre De Reference Du Grand Montreal, a Canada based Non Profit organization with 150 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

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Filters
Logo Company Industry Employees Revenue Country Evaluated
Subnet Solutions Professional Services 70 $7M Canada 2026-04-30
Agromate Holdings Manufacturing 200 $30M Malaysia 2026-04-24
Centre De Reference Du Grand Montreal Non Profit 150 $27M Canada 2026-04-21
Education 7000 $1.1B United States 2026-02-23
Oil, Gas and Chemicals 3800 $900M Canada 2026-02-23
Distribution 28 $8M Germany 2026-01-03
Manufacturing 3200 $500M United States 2025-11-16
Retail 100 $10M Australia 2025-08-22