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● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

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● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

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● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

List of Freshdesk Messaging (Formerly Freshchat) Customers

Freshworks (formerly Freshdesk)
Location
2950 South Delaware Street Suite 201,
San Mateo, 94403, CA,
United States
Website
https://www.freshworks.com/
Phone
1 650-513-0514
Artw industry
Professional Services
Employee
4400
Revenue
$839M

Since 2010, our global team of researchers has been studying Freshdesk Messaging (Formerly Freshchat) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI include: Nokia, a Finland based Manufacturing organisation with 78434 employees and revenues of $22.64 billion, Delivery Hero, a Germany based Retail organisation with 44612 employees and revenues of $10.94 billion, Nielsen Consumer, a United States based Professional Services organisation with 30000 employees and revenues of $7.50 billion, Lulu Hypermarket, a United Arab Emirates based Retail organisation with 57000 employees and revenues of $7.40 billion, Lulu Exchange, a United Arab Emirates based Banking and Financial Services organisation with 5000 employees and revenues of $7.40 billion and many others.

Contact us if you need a completed and verified list of companies using Freshdesk Messaging (Formerly Freshchat), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Freshdesk Messaging (Formerly Freshchat) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

Apply Filters For Customers

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Filters
Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Distribution 10 $1M China Freshworks Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI 2022 n/a
Professional Services 150 $30M United States Freshworks Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI 2021 n/a
Retail 10 $1M Indonesia Freshworks Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI 2019 n/a
Professional Services 820 $100M United States Freshworks Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI 2014 n/a
Banking and Financial Services 120 $15M United States Freshworks Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI 2022 n/a
Distribution 130 $43M United Kingdom Freshworks Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI 2019 n/a
Retail 1000 $120M Vietnam Freshworks Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI 2023 n/a
Professional Services 10 $1M Malaysia Freshworks Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI 2021 n/a
Leisure and Hospitality 10 $1M United States Freshworks Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI 2021 n/a
Manufacturing 120 $16M South Africa Freshworks Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI 2020 n/a
Showing 381 to 390 of 2216 entries

Buyer Intent: Companies Evaluating Freshdesk Messaging (Formerly Freshchat)

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Freshdesk Messaging (Formerly Freshchat). Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI include:

  1. Subnet Solutions, a Canada based Professional Services organization with 70 Employees
  2. Agromate Holdings, a Malaysia based Manufacturing company with 200 Employees
  3. Centre De Reference Du Grand Montreal, a Canada based Non Profit organization with 150 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

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Filters
Logo Company Industry Employees Revenue Country Evaluated
Subnet Solutions Professional Services 70 $7M Canada 2026-04-30
Agromate Holdings Manufacturing 200 $30M Malaysia 2026-04-24
Centre De Reference Du Grand Montreal Non Profit 150 $27M Canada 2026-04-21
Education 7000 $1.1B United States 2026-02-23
Oil, Gas and Chemicals 3800 $900M Canada 2026-02-23
Distribution 28 $8M Germany 2026-01-03
Manufacturing 3200 $500M United States 2025-11-16
Retail 100 $10M Australia 2025-08-22