List of Frogmi Customers
Santiago, n/a,
Chile
Since 2010, our global team of researchers has been studying Frogmi customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Frogmi for Task Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Frogmi for Task Management include: SMU, a Chile based Retail organisation with 30000 employees and revenues of $5.10 billion, Crystal Colombia, a Colombia based Manufacturing organisation with 6000 employees and revenues of $260.0 million, Niu Foods Chile, a Chile based Leisure and Hospitality organisation with 1600 employees and revenues of $40.0 million and many others.
Contact us if you need a completed and verified list of companies using Frogmi, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Frogmi customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Crystal Colombia | Manufacturing | 6000 | $260M | Colombia | Frogmi | Frogmi | Task Management | 2022 | n/a | In 2022, Crystal Colombia implemented Frogmi to digitize and standardize store processes and unify communication across its more than 250 Colombian stores. Crystal Colombia implemented Frogmi in the Task Management category to support retail store operations, centralizing communication and traceability between store teams, area managers, and central offices. The deployment leveraged Frogmi StoreBeat and built-in task automation capabilities to codify store procedures, assign accountability, and surface real-time task status. Configuration emphasized mobile-first task workflows for store associates, role-based visibility for area managers, and centralized execution dashboards for corporate operations, supporting structured checklists, time-stamped completion records, and escalation workflows. Operational coverage included frontline users in over 250 stores, regional area management, and central office operational teams, creating a single communication channel and an audit trail for store execution. Governance activities focused on standardizing store procedures, centralizing task ownership and traceability, and instituting process controls to enable real-time oversight by stores, area managers, and central offices using Frogmi. | |
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Niu Foods Chile | Leisure and Hospitality | 1600 | $40M | Chile | Frogmi | Frogmi | Task Management | 2022 | n/a | In 2022, Niu Foods Chile implemented Frogmi's Incident/Request Management solution as its Task Management platform across its restaurant network in Chile. The deployment targeted customer-service and complaint handling workflows and was executed in a concentrated 4 to 6 week rollout across store locations. The implementation instrumented core Task Management capabilities including incident and request intake, ticketing and task assignment, SLA monitoring and workflow orchestration to standardize response activities. Frogmi was configured to support store-level incident capture and centralized tracking, with reporting and operational visibility to align on response priorities. Operational governance was restructured to centralize incident registration and enforce standardized response workflows, assigning roles to store staff and central operations teams for escalation and closure. Training and phased adoption during the short rollout focused on ticket handling, status updates, and escalation protocols to embed new customer-service procedures. The Chile deployment delivered large operational gains as reported by the customer, including approximately 90% reduction in customer response time and approximately 60% increase in NPS goal achievement. These outcomes were recorded following the Frogmi Task Management implementation and the rapid store-level rollout. | |
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SMU | Retail | 30000 | $5.1B | Chile | Frogmi | Frogmi | Task Management | 2020 | n/a | In 2020, SMU deployed Frogmi as a Task Management application to instrument in store operations and merchandising across its Chile retail chain. The implementation integrated an AI expiration risk model with the Frogmi application and its SKU level task management to automatically identify at risk perishables and generate corrective store tasks. Configuration focused on SKU level task generation, automated task routing to store operations and merchandising teams, task prioritization and status tracking, and BI event telemetry to support operational decision making. Frogmi was configured to consume model signals and translate them into actionable checklists and corrective actions assigned to store personnel and regional supervisors. The integration linked the AI expiration risk model to Frogmi's task engine and to real time BI reporting, providing visibility to field managers and regional operations leads across Chile. Operational scope covered in store operations, merchandising teams, and store managers across the national footprint, with task assignments pushed to store-level workflows. Rollout introduced task governance and escalation workflows so automated corrective tasks entered daily store routines and were auditable by operations management. The project delivered a 17% reduction in shrinkage and improved real time BI visibility of results. |
Buyer Intent: Companies Evaluating Frogmi
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