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List of General Informatics Case 365 Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
City of Baton Rouge Government 4000 $887M United States General Informatics General Informatics Case 365 Case Management 2019 n/a In 2019, the City of Baton Rouge implemented General Informatics Case 365 alongside a donated 365 RealTime crime-center platform to establish a Case Management capability for public safety. The initial deployment focused on the Baton Rouge Police Department and East Baton Rouge Parish, enabling realtime incident monitoring and shots-fired alerting as operational entry points for case workflows. General Informatics Case 365 was configured to support incident-to-case transitions and prosecution-oriented evidence workflows consistent with Case Management practices, including structured case intake, evidence tracking, and case linkage to realtime incident feeds. The deployment emphasized inter-agency collaboration features of the 365 RealTime environment while maintaining Case 365 as the system-level case management record for investigations and prosecution handoffs. Integrations were implemented between 365 RealTime, other 365 modules, and prosecution/evidence tooling, enabling incident telemetry and alert data to flow into Case 365 and associated evidence workflows. Operational coverage extended across the Baton Rouge Police Department, local evidence units, and partnering agencies within East Baton Rouge Parish, aligning frontline dispatch and investigative functions with prosecution processes. Governance and workflow usage were oriented toward faster information sharing and coordinated incident response, with vendor reported outcomes including improved situational awareness and faster information sharing. Case 365 usage for prosecution and evidence management is inferred from the documented integrations and the platform architecture, positioning the City of Baton Rouge to centralize case records and streamline cross-agency collaboration.
East Baton Rouge District Attorney Office Government 155 $15M United States General Informatics General Informatics Case 365 Case Management 2015 n/a In 2015, the East Baton Rouge District Attorney Office implemented General Informatics Case 365 as its Case Management application. The deployment addressed prosecution needs across criminal, traffic and family dockets for cases originating in East Baton Rouge Parish, Louisiana, centralizing electronic case access for prosecutors and administrative staff. Vendor materials and the public product page indicate explicit module usage of prosecution case management for criminal, traffic and family caseloads, evidence tracking with chain of custody features, and attorney access interfaces designed to accelerate information retrieval. The implementation configured integrated workflows to coordinate charging, discovery handling, and evidence processing, and it applied role based access controls and document management to standardize prosecutorial tasks. Operational coverage included prosecutors, investigators and evidence technicians within the District Attorney Office, with governance focused on workflow standardization and evidence custody controls to support faster attorney access to case information. The vendor Case 365 page includes a testimonial from DA Hillar Moore describing faster information retrieval and integrated workflows, reinforcing the presence of attorney facing search and workflow capabilities in General Informatics Case 365.
West Baton Rouge Sheriff Posse Non Profit 10 $1M United States General Informatics General Informatics Case 365 Case Management 2020 n/a In 2020, West Baton Rouge Sheriff Posse implemented General Informatics Case 365 in the Case Management category. The adoption occurred alongside 365Labs' GISMO mobile and RMS technology, a 365 platform deployment aimed at streamlining field operations and improving officer and public safety in West Baton Rouge Parish, Louisiana. Because the agency is on the 365 platform, use of General Informatics Case 365 is inferred as part of the broader 365 suite deployment. General Informatics Case 365 was used to address prosecution and evidence case management needs, emphasizing case intake, evidence tracking, chain of custody documentation, and electronic case file organization. Configuration likely focused on role based access controls, structured case workflows for investigative and prosecutorial handoffs, and document and media attachment to case records to support evidence handling. These functional capabilities align with standard Case Management workflows for small public safety agencies. The implementation was operated in conjunction with 365Labs GISMO mobile and RMS components, enabling field collected incident reports and multimedia to flow into centralized case records and supporting patrol, investigations, and evidence handling within the sheriff's office. Operational scope was the West Baton Rouge Parish Sheriff's Office, a small agency with approximately 10 employees, and the deployment emphasized integration between mobile/RMS capture and case file management. Data handoff between the mobile/RMS layer and Case 365 supported consolidated recordkeeping and investigative continuity. Governance oriented implementation work toward formalizing evidence chain procedures and aligning workflows between field personnel and records units, with process adjustments to support prosecution case preparation and evidence custody. Training and procedural rollout would be expected to focus on standardized intake and handoff checkpoints to preserve evidentiary integrity and public safety objectives. The stated purpose of the overall 365 platform deployment was to streamline field operations and improve officer and public safety.
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Buyer Intent: Companies Evaluating General Informatics Case 365

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating General Informatics Case 365. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating General Informatics Case 365 for Case Management include:

  1. East Baton Rouge District Attorney Office, a United States based Government organization with 155 Employees

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FAQ - APPS RUN THE WORLD General Informatics Case 365 Coverage

General Informatics Case 365 is a Case Management solution from General Informatics.

Companies worldwide use General Informatics Case 365, from small firms to large enterprises across 21+ industries.

Organizations such as City of Baton Rouge, East Baton Rouge District Attorney Office and West Baton Rouge Sheriff Posse are recorded users of General Informatics Case 365 for Case Management.

Companies using General Informatics Case 365 are most concentrated in Government and Non Profit, with adoption spanning over 21 industries.

Companies using General Informatics Case 365 are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of General Informatics Case 365 across Americas, EMEA, and APAC.

Companies using General Informatics Case 365 range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 0%.

Customers of General Informatics Case 365 include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified General Informatics Case 365 customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Case Management.