List of Genetec Mission Control Customers
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Since 2010, our global team of researchers has been studying Genetec Mission Control customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Genetec Mission Control for Video Surveillance System from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Genetec Mission Control for Video Surveillance System include: Cytiva United States, a United States based Life Sciences organisation with 4000 employees and revenues of $1.50 billion, Unibail-Rodamco-Westfield United Kingdom, a United Kingdom based Retail organisation with 350 employees and revenues of $450.0 million, Quebec City Jean Lesage International Airport, a Canada based Transportation organisation with 160 employees and revenues of $27.0 million and many others.
Contact us if you need a completed and verified list of companies using Genetec Mission Control, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Genetec Mission Control customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cytiva United States | Life Sciences | 4000 | $1.5B | United States | Genetec | Genetec Mission Control | Video Surveillance System | 2021 | Johnson Controls |
In 2021, Cytiva United States deployed Genetec Mission Control as part of a broader Genetec Security Center SaaS hybrid rollout across multiple research and manufacturing sites. The rollout centralized physical security under a unified Video Surveillance System to standardize operator procedures and strengthen compliance monitoring.
The implementation configured Genetec Mission Control to guide operator responses through structured workflows, alarm triage, and centralized incident handling, while Genetec Security Center provided the underlying access control and video management platform. Configuration work emphasized automated response sequences and role based operator views to reduce manual case handling and to align monitoring with compliance requirements.
Integrations consolidated access control and video surveillance feeds into a single operations layer, with the program managed from US operations and extended to global research and manufacturing sites. Johnson Controls acted as the systems integrator during the phased deployments, supporting site by site provisioning, camera and cardholder system configuration, and operational handover.
Governance was shifted to a centralized security operations model, with iterative rollouts across sites and standardized cardholder management processes. The initiative produced a reported 30 percent efficiency gain in cardholder management and the Genetec Mission Control pilot was advanced through vendor and press described trials as the organization scaled the Video Surveillance System capabilities.
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Quebec City Jean Lesage International Airport | Transportation | 160 | $27M | Canada | Genetec | Genetec Mission Control | Video Surveillance System | 2016 | n/a |
In 2016, Québec City Jean Lesage International Airport implemented Genetec Mission Control as part of a Video Surveillance System to centralize surveillance and access operations across the airfield and terminal. The deployment leveraged Genetec Security Center components Omnicast and Synergis to consolidate camera management and access control into a unified operational console for airport security teams.
Genetec Mission Control and Security Center were configured to provide event orchestration, alarm prioritization, and situational awareness workflows, enabling coordinated incident handling across security and operations functions. The implementation integrated Omnicast video streams and Synergis access events into common dashboards and incident files, with Mission Control driving playbook automation and operator-led workflows. Operational scope covered airport security operations and regional situational awareness, and governance changes included centralized monitoring procedures and structured incident workflows for faster cross-team coordination. The unified deployment improved incident handling and situational awareness for the airport region.
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Unibail-Rodamco-Westfield United Kingdom | Retail | 350 | $450M | United Kingdom | Genetec | Genetec Mission Control | Video Surveillance System | 2016 | n/a |
In 2016, Unibail-Rodamco-Westfield United Kingdom deployed Genetec Mission Control as a Video Surveillance System to standardize incident response across its London properties. The implementation was anchored at Westfield London and Westfield Stratford City and targeted security operations and control-room efficiency in the London region.
Genetec Mission Control was configured to enforce standardized incident response and operational procedures across sites, providing control-room orchestration and procedural automation consistent with Video Surveillance System workflows. Genetec Security Center was deployed in tandem to unify live video, access control and analytics feeds, enabling consolidated situational awareness and event correlation.
Integrations included native consolidation of video, access control and analytics under Genetec Security Center, with Genetec Mission Control orchestrating response actions. Evidence management and GDPR compliant sharing were handled through Genetec Clearance, creating an end to end chain of custody between surveillance capture, incident workflows and evidence distribution.
Governance focused on procedural standardization within the UK retail environment, operationalizing incident response playbooks inside the control room and centralizing monitoring for security teams. Reported outcomes from the deployment included centralized monitoring, faster incident response and improved GDPR compliant evidence sharing, with the full solution centered on Genetec Mission Control and Genetec Security Center to support security operations.
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Buyer Intent: Companies Evaluating Genetec Mission Control
- LAX Integrated Express Solutions, a United States based Professional Services organization with 60 Employees
- Tein Technology, a Belgium based Professional Services company with 80 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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