List of Genetec Synergis Customers
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Since 2010, our global team of researchers has been studying Genetec Synergis customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Genetec Synergis for Physical Access Control System from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Genetec Synergis for Physical Access Control System include: Bank Rakyat Indonesia, a Indonesia based Banking and Financial Services organisation with 60000 employees and revenues of $8.00 billion, Mccormick Place, a United States based Leisure and Hospitality organisation with 10 employees and revenues of $1.0 million, Santa Cruz Beach Boardwalk, a United States based Leisure and Hospitality organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Genetec Synergis, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Genetec Synergis customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bank Rakyat Indonesia | Banking and Financial Services | 60000 | $8.0B | Indonesia | Genetec | Genetec Synergis | Physical Access Control System | 2015 | n/a |
In 2015, Bank Rakyat Indonesia implemented Genetec Synergis as part of a Physical Access Control System deployment to strengthen security at its Jakarta headquarters and across sensitive access points. The deployment targeted IP access control capabilities to extend protection beyond isolated server-room controls and to provide an enterprise-capable access control layer for main entrances, exits, and other vulnerable areas in the 35-story headquarters building.
The implementation used Genetec Security Center with Synergis IP access control to centralize credential management, door control, and policy enforcement, while leveraging an open-architecture approach to support device selection and future integrations. Configuration emphasized IP-based door controllers and card technology integration, enabling a unified one-card workflow where credential issuance and access rules could be centrally managed.
Operational integration included extending the existing BRIZZI one-card payment application to carry employee access rights, integrating payment-card credentials into the Physical Access Control System for employee access. Local integrator Golden Solution Indonesia supported system design and rollout, and the deployment scope specifically covered headquarters entrances, sensitive areas and previously standalone server-room controls to create cohesive access control coverage.
Governance was organized under the corporate security function with involvement from Head of Security Mr. Yusuf, aligning card issuance processes and access policies with operational security needs. According to Mr. Yusuf, Security Center met their system functionality requirements within budget and provided the flexibility to leverage advanced card technology for a unique one-card application with BRIZZI, reflecting an explicit design objective and outcome of the implementation.
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Mccormick Place | Leisure and Hospitality | 10 | $1M | United States | Genetec | Genetec Synergis | Physical Access Control System | 2014 | Videotec Italy |
In 2014, Mccormick Place implemented Genetec Security Center with Genetec Synergis to unify video and access control across its convention campus in the United States. The deployment is categorized as a Physical Access Control System and centralized the management of more than 700 cameras and 900 readers under a single operational console.
Genetec Synergis was configured to provide centralized access control management, event and alarm handling, and audit logging consistent with Physical Access Control System capabilities. The implementation consolidated credential and reader administration, streamlined operator workflows for investigations, and enabled coordinated incident response across facilities through integrated video and access events.
The integrated deployment was installed by Videotec Italy and connected the VMS layer with Synergis access control components inside Genetec Security Center, creating a campus wide management plane for security operations. Operational coverage focused on security and facility operations teams across the convention campus in the United States, supporting faster investigations and coordinated incident response.
Governance changes emphasized centralized monitoring and a single point of control for alarm escalation and investigative playback, shifting procedural responsibility to a federated campus security operations model. The project scope and installer role were explicit, with Videotec Italy delivering the integrated system and Mccormick Place operating Genetec Synergis as the authoritative Physical Access Control System for the venue.
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Santa Cruz Beach Boardwalk | Leisure and Hospitality | 10 | $1M | United States | Genetec | Genetec Synergis | Physical Access Control System | 2020 | n/a |
In 2020, Santa Cruz Beach Boardwalk implemented Genetec Synergis as part of a Genetec Security Center deployment. Genetec Synergis serves as a Physical Access Control System to unify door control and video management across the amusement park operations in the United States.
The Genetec Synergis deployment links door events to recorded video to accelerate investigations, and it centralizes access workflows including event correlation and schedule-driven door control. The platform manages over 400 cameras and 220 doors, and it uses customized door schedules alongside more than 200 cardholder groups to structure access permissions and daily operational states.
Operational coverage focuses on park security and operations teams, with the platform connecting access control events to video evidence to support faster incident review and operational coordination. The implementation emphasizes access policy configuration, cardholder group management, and schedule automation as core capabilities used by frontline security and site operations.
Governance is oriented around role based cardholder groups and schedule-based door policies to streamline day to day operations and investigations. The unified Security Center and Genetec Synergis configuration was explicitly cited as enabling faster investigations and streamlined operations for the Santa Cruz Beach Boardwalk.
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