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List of Google Business Messages Customers

Google
Location
1600 Amphitheatre Parkway,
Mountain View, 94043, CA,
United States
Website
https://www.google.com/
Phone
1 650-253-0000
Artw industry
Communications
Employee
190820
Revenue
$402.8B

Since 2010, our global team of researchers has been studying Google Business Messages customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Google Business Messages for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Google Business Messages for Collaboration include: Florists, a United States based Retail organisation with 4000 employees and revenues of $1.83 billion, Bidvest Data, a South Africa based Professional Services organisation with 730 employees and revenues of $90.0 million, Cheryl's Cookies, a United States based Consumer Packaged Goods organisation with 110 employees and revenues of $25.0 million, Vtv Gujarati, a India based Media organisation with 120 employees and revenues of $12.0 million, PinMeTo, a Sweden based Professional Services organisation with 90 employees and revenues of $10.0 million and many others.

Contact us if you need a completed and verified list of companies using Google Business Messages, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Google Business Messages customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Bidvest Data Professional Services 730 $90M South Africa Google Google Business Messages Collaboration 2022 n/a
In 2022, Bidvest Data implemented Google Business Messages on their website. Google Business Messages is listed in the Collaboration category and was deployed to enable web based conversational messaging to support customer service and sales messaging workflows. The implementation used a website embedded client to deliver conversational messaging, suggested replies, rich media capabilities, and asynchronous message persistence consistent with Google Business Messages functionality. Configuration efforts focused on chat flow lead capture, agent handoff controls, and message routing logic within the embedded experience. Operational scope centered on Bidvest Data customer service and sales teams, with governance defined for ownership of inbound web conversations and escalation routing to internal staff. The deployment was executed at the website level to consolidate public contact points and bring web inquiries into existing support workflows using Google Business Messages.
Cheryl's Cookies Consumer Packaged Goods 110 $25M United States Google Google Business Messages Collaboration 2021 n/a
In 2021, Cheryl's Cookies implemented Google Business Messages on their website, adopting Google Business Messages as a public-facing conversational channel to support on-site customer interactions. The deployment is categorized as Collaboration and serves the company web storefront for United States customers. The Google Business Messages implementation was configured to present a chat widget on product detail and support pages, leveraging asynchronous messaging, suggested replies and rich message capabilities typical of the Google Business Messages feature set. Operational ownership was established with online customer service and marketing teams to manage staffing and response workflows, and the channel was instrumented as part of the site customer journey to capture inbound inquiries and route them into existing support processes.
Cloodot Communications 10 $1M India Google Google Business Messages Collaboration 2022 n/a
In 2022, Cloodot implemented Google Business Messages on its website. Google Business Messages is deployed as the customer-facing conversational channel within the Collaboration category, providing web-embedded messaging to capture inbound customer inquiries and leads. Cloodot is a small communications firm based in India with about 10 employees, the deployment is scoped to the corporate website and staffed by the companys support and sales functions. The implementation uses Google Business Messages to present an embedded widget, configure initial greeting and suggested replies, and enable rich message types consistent with web conversational workflows. Operational routing was aligned to existing internal support workflows so incoming chats are surfaced to assigned staff through the Google Business Messages interface, and governance centers on message handling processes and response ownership across sales and support teams.
Professional Services 30 $4M United States Google Google Business Messages Collaboration 2022 n/a
Retail 4000 $1.8B United States Google Google Business Messages Collaboration 2023 n/a
Professional Services 90 $10M Sweden Google Google Business Messages Collaboration 2021 n/a
Retail 50 $5M United States Google Google Business Messages Collaboration 2021 n/a
Consumer Packaged Goods 20 $2M United States Google Google Business Messages Collaboration 2021 n/a
Construction and Real Estate 75 $9M United States Google Google Business Messages Collaboration 2020 n/a
Distribution 10 $1M United States Google Google Business Messages Collaboration 2022 n/a
Showing 1 to 10 of 11 entries

Buyer Intent: Companies Evaluating Google Business Messages

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FAQ - APPS RUN THE WORLD Google Business Messages Coverage

Google Business Messages is a Collaboration solution from Google.

Companies worldwide use Google Business Messages, from small firms to large enterprises across 21+ industries.

Organizations such as Florists, Bidvest Data, Cheryl's Cookies, Vtv Gujarati and PinMeTo are recorded users of Google Business Messages for Collaboration.

Companies using Google Business Messages are most concentrated in Retail, Professional Services and Consumer Packaged Goods, with adoption spanning over 21 industries.

Companies using Google Business Messages are most concentrated in United States, South Africa and India, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Google Business Messages across Americas, EMEA, and APAC.

Companies using Google Business Messages range from small businesses with 0-100 employees - 63.64%, to mid-sized firms with 101-1,000 employees - 27.27%, large organizations with 1,001-10,000 employees - 9.09%, and global enterprises with 10,000+ employees - 0%.

Customers of Google Business Messages include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Google Business Messages customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Collaboration.