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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of Google WebRTC Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Hyperconnect South Korea Communications 350 $200M South Korea Google Google WebRTC Audio Video and Web Conferencing 2016 n/a In 2016, Hyperconnect South Korea implemented Google WebRTC to enable real time video within its Azar social discovery app. The deployment targeted Audio Video and Web Conferencing capabilities to support consumer video communications across South Korea and broader Asia. The Google WebRTC implementation combined in app WebRTC clients with server side signaling and media relay infrastructure, enabling both peer to peer and relayed video sessions consistent with Audio Video and Web Conferencing architectures. The implementation encompassed media capture, codec negotiation, and network traversal components such as STUN and TURN to maintain connectivity and call quality on mobile networks. Hyperconnect integrated Google Cloud Speech-to-Text and Translation APIs to provide near real time cross language video chat, enabling live translation during WebRTC calls. The rollout focused on social and consumer video communications, aiming to increase user satisfaction and matches, and the vendor case study reports Google WebRTC usage as central to the solution.
Vidyo Media 300 $60M United States Google Google WebRTC Audio Video and Web Conferencing 2018 n/a In 2018 Vidyo migrated VidyoCloud infrastructure to Google Cloud and implemented Google WebRTC to improve real-time video performance for customers in telemedicine, financial services and embedded communications use cases in the United States. The implementation positions Google WebRTC inside the Audio Video and Web Conferencing category, with a focus on low latency media delivery and scalable video coding to support high concurrency and embedded deployments. The deployment architecture centralized VidyoCloud services on Google Cloud and integrated scalable video coding capabilities previously developed in collaboration with the WebRTC project, enabling adaptive stream composition and bandwidth efficient media transport. Functional capabilities implemented included real-time media routing, codec optimization via scalable video coding, and session orchestration consistent with Audio Video and Web Conferencing workflows, supporting customer facing telemedicine and financial services applications. Operational scope covered customer facing video infrastructure in the United States, impacting product engineering, operations, and customer support functions responsible for live audio and video quality and reliability. Outcomes reported from the move included approximately 20 percent lower hosting costs and an availability increase from 99.95 percent to 99.991 percent, improvements that directly contributed to a better customer audio and video experience for VidyoCloud users while retaining Google WebRTC as the core media stack.
Vonage, an Ericsson Company Professional Services 2198 $1.7B United States Google Google WebRTC Audio Video and Web Conferencing 2018 n/a In 2018, Vonage, an Ericsson Company implemented Google WebRTC to support Audio Video and Web Conferencing use cases across its programmable video offerings. The TokBox acquisition and Vonage product documentation describe Video OpenTok capabilities as WebRTC based, enabling Vonage customers to embed real time video into applications and contact centers. The implementation centered on WebRTC based programmable video APIs, with deployments organized around client side SDKs for browser and mobile, server side session and signaling services, and media routing and multi party stream orchestration typical of programmable video platforms. Functional capabilities emphasized by Vonage include real time video SDKs, session management and stream orchestration to support embedded video scenarios and contact center media flows. Vonage integrated Google WebRTC with Google Cloud capabilities, specifically partnering with Google Cloud for Contact Center AI to augment contact center and customer engagement workflows in the United States. The deployment supported business functions including customer service, telemedicine use cases and other embedded video scenarios where real time media and conversational AI augmentation intersect. Operational governance relied on documented developer patterns and API configuration controls to manage access and embedding of real time video into customer applications and contact center interfaces. The narrative links Vonage Google WebRTC Audio Video and Web Conferencing to programmable video architecture and to Contact Center AI integrations for customer engagement workflows.
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