AI Buyer Insights:

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Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

List of Greechat Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Area Ten Professional Services 130 $13M Australia Greechat Greechat Chatbots and Conversational AI 2023 n/a
In 2023, Area Ten deployed Greechat on its public website. Area Ten implemented Greechat, a Chatbots and Conversational AI application, to support client engagement and online lead capture as the primary conversational interface for initial client inquiries. The implementation configured conversational flows, FAQ automation, lead capture forms, and conditional routing to human agents, reflecting standard Chatbots and Conversational AI capabilities for web engagement. Operational scope is the corporate website, impacting client-facing functions in marketing and client services, with administrator access provisioned for content owners to update scripts and response templates. Governance established ownership of conversation content, staged rollout across site pages, and monitoring through the Greechat administration console to manage conversational quality and update workflows.
Ddls Philippines Professional Services 10 $1M Philippines Greechat Greechat Chatbots and Conversational AI 2023 n/a
In 2023, Ddls Philippines implemented Greechat. The deployment placed Greechat on their website and aligns with the Chatbots and Conversational AI category, supporting customer engagement and lead capture workflows for the professional services firm. The implementation uses Greechat as an embedded conversational interface for website visitors, configured to handle FAQ style interactions, automate routine inquiries, and capture contact intent. Operational ownership is within the small internal team, with conversational content and flow updates managed by staff and escalation routed to human agents when needed. No named integrations or third party systems are evident in the public implementation, the footprint is focused on the corporate site and on site customer facing automation rather than broad enterprise integration.
Gordon Legal Professional Services 25 $5M Australia Greechat Greechat Chatbots and Conversational AI 2023 n/a
In 2023, Gordon Legal deployed Greechat on its public website to automate client engagement and intake. Gordon Legal implemented Greechat, a Chatbots and Conversational AI application, to deliver conversational FAQ responses and first-touch client intake for the professional services firm. Deployment uses a client-side website widget embedded in the firm website, with Greechat configured for conversational flows, structured contact capture fields, and contextual prompts mapped to legal service lines. Operational coverage focuses on front-office business functions, including web-based client intake, marketing lead capture and initial client triage, with routing set to direct inquiries to lawyers or administrative staff and governance managed by the firm's intake owners.
Greechat Professional Services 30 $3M Australia Greechat Greechat Chatbots and Conversational AI 2023 n/a
In 2023, Greechat implemented Greechat, deploying the Chatbots and Conversational AI application on its public website. The deployment centers on an embedded web chat widget providing conversational flows, intent classification, FAQ automation, session escalation to human agents, and native message analytics for behavior and engagement tracking. Greechat the application is used to author and version conversation scripts, manage intent taxonomies, and configure routing and fallbacks within the on-site experience. Operational coverage is focused on the company website and supports customer service, sales lead capture, and marketing engagement workflows. Configuration and governance are maintained internally, with small cross-functional teams updating dialogue content, training intents, and reviewing conversation logs through the Greechat administration console. The implementation centralizes conversational content and operational control for a 30 employee professional services firm, aligning the Chatbots and Conversational AI application with frontline customer-facing functions.
Lube Mobile Automotive 250 $40M Australia Greechat Greechat Chatbots and Conversational AI 2023 n/a
In 2023, Lube Mobile deployed Greechat on its website. The deployment uses Greechat, a Chatbots and Conversational AI solution, embedded as a site-level conversational layer to engage vehicle service customers and capture inbound service requests. The implementation centers on a web chat widget with intent classification, response templates, conversation routing and lead capture forms. Configured capabilities include automated FAQ handling, guided booking flows and escalation paths to human agents. Greechat is used to support customer service and sales functions on service and quoting pages. Deployment architecture is web centric, with Greechat operating as the front-end conversational interface on the corporate site rather than as a back-end system. The implementation scope covers the public website in Australia and targets customer-facing touchpoints during aftercare and booking journeys. No specific backend integrations were listed in the provided source. Governance and content control are described at a functional level, with iterative tuning of conversation scripts and handoff rules expected to be managed by customer service and digital teams. Rollout was implemented as an embedded site widget to centralize customer messaging and standardize front-line conversational workflows.
Professional Services 30 $3M Australia Greechat Greechat Chatbots and Conversational AI 2023 n/a
Retail 90 $30M Australia Greechat Greechat Chatbots and Conversational AI 2024 n/a
Professional Services 130 $4M Japan Greechat Greechat Chatbots and Conversational AI 2025 n/a
Healthcare 100 $10M Australia Greechat Greechat Chatbots and Conversational AI 2020 n/a
Utilities 150 $15M Australia Greechat Greechat Chatbots and Conversational AI 2023 n/a
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FAQ - APPS RUN THE WORLD Greechat Coverage

Greechat is a Chatbots and Conversational AI solution from Greechat.

Companies worldwide use Greechat, from small firms to large enterprises across 21+ industries.

Organizations such as Lube Mobile, Miss Amara Australia, Zembl, Area Ten and The Shepherd Centre are recorded users of Greechat for Chatbots and Conversational AI.

Companies using Greechat are most concentrated in Automotive, Retail and Utilities, with adoption spanning over 21 industries.

Companies using Greechat are most concentrated in Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Greechat across Americas, EMEA, and APAC.

Companies using Greechat range from small businesses with 0-100 employees - 60%, to mid-sized firms with 101-1,000 employees - 40%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Greechat include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Greechat customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.