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Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of Harri Carri Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
First Watch Restaurants, Inc. Leisure and Hospitality 12000 $1.0B United States Harri Harri Carri Recruiting Chatbot 2020 n/a In 2020, First Watch Restaurants, Inc. deployed Harri Carri as a Recruiting Chatbot to support HR and employee-communications during the COVID-19 furlough period. The deployment targeted furloughed and displaced team members in the United States, using personalized SMS and messaging channels to keep employees connected ahead of rehiring. Harri Carri was configured to run personalized outreach and two way conversational workflows, including automated re engagement sequences and campaign segmentation for distinct employee cohorts. The implementation emphasized message templating, contact profile handling, and scheduled outreach to sustain continuous engagement across waves of communication. Operational coverage focused on First Watch’s U.S. workforce and HR business functions, with HR and employee-communications teams operating the platform and refining audience segments. The rollout coincided with the Carri launch and was positioned as an employee centric recruiting chatbot use case rather than an external talent acquisition channel. Governance was centered on HR stewardship of communication cadence and segmentation rules, with process changes to support ongoing outreach to displaced team members. The deployment helped maintain outreach and engagement ahead of rehiring and kept team members connected through targeted SMS and messaging interactions.
Papa Johns Retail 13200 $2.1B United States Harri Harri Carri Recruiting Chatbot 2022 n/a In 2022 Papa Johns piloted Harri Carri as a Recruiting Chatbot across a large franchise in the United States, running a focused 30 day pilot inside HR and recruiting. The Harri Carri deployment used conversational AI to engage candidates and automate initial hiring workflows for frontline roles. Harri Carri was configured to answer candidate questions, accept applications, perform preliminary candidate screening, and auto schedule interviews. The implementation emphasized intake automation, conversational screening logic, and calendar orchestration to streamline candidate triage and invite flows. Operational coverage was the franchise HR and recruiting function in the United States, with the Harri Carri workflow managing candidate routing and interview scheduling that interfaced to local hiring processes. Governance for the pilot remained with franchise HR, which managed screening thresholds and interview handoffs through the Recruiting Chatbot configuration. In the 30 day pilot in 2022 the franchise recorded a 23.36% increase in applicants, 34% more qualified candidates invited to interview, and an 85% plus interview show rate. These outcomes indicate the Harri Carri Recruiting Chatbot materially increased applicant volume and interview attendance during the trial period.
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