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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of Harvest Digital Planning The Hive Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Department of Premier and Cabinet (Vic) Government 975 $280M Australia Social Pinpoint Harvest Digital Planning The Hive Customer Engagement 2021 n/a In 2021 the Department of Premier and Cabinet (Vic) implemented Harvest Digital Planning The Hive as a centralized Customer Engagement platform under the Engage Victoria program. The Hive is provisioned to host consultation projects across a range of departments, agencies and statutory bodies across the state, establishing a single platform for public consultation and community input collection. Harvest Digital Planning The Hive, provided by Social Pinpoint, was configured to support core Customer Engagement capabilities including public consultation workflows, structured feedback capture, participant registration and moderation, and engagement analytics and reporting. The implementation emphasizes project-level configuration, content publishing for consultations, and mechanisms to capture representative community sentiment rather than reliance on social media signals. Governance of the platform is operated through Engage Victoria as a whole-of-government engagement service, enabling reuse of consultation templates and standardized engagement practices across agencies. In just three years Engage Victoria has set an international standard for whole-of-government engagement platforms, with The Hive being a highly commendable finalist in BCG’s GovCX awards and cited as an exemplar of best practice in digital citizen engagement.
Service Victoria Government 150 $10M Australia Social Pinpoint Harvest Digital Planning The Hive Customer Engagement 2021 n/a In 2021, Service Victoria implemented Harvest Digital Planning The Hive from Social Pinpoint as a statewide Customer Engagement platform. The deployment established a whole of government engagement hub under the Engage Victoria initiative, used to host consultation projects across a range of departments, agencies and statutory bodies across the state and to centralize citizen-facing consultation intake and project publishing. Harvest Digital Planning The Hive was configured to provide centralized consultation hosting, content publishing, stakeholder feedback capture and reporting capabilities, enabling the government to aggregate community sentiment rather than rely on dominant social media streams. Operational governance emphasizes a whole of government engagement model, standardizing workflows for consultation intake, moderation and cross-agency reporting. The platform was a highly commendable finalist in BCGs GovCX awards and is cited internationally as an example of best practice in digital engagement.
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