List of Helpwise Customers
Palo Alto, 94304, CA,
United States
Since 2010, our global team of researchers has been studying Helpwise customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Helpwise for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Helpwise for Collaboration include: Our World Energy, a United States based Utilities organisation with 368 employees and revenues of $50.0 million, Anything Weather Communication, a United States based Professional Services organisation with 25 employees and revenues of $3.0 million, Tedbree, a United Kingdom based Professional Services organisation with 30 employees and revenues of $3.0 million, Good Tree International School, a Philippines based Education organisation with 24 employees and revenues of $3.0 million, Pipeline, a United States based Professional Services organisation with 30 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Helpwise, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Helpwise customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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American Bartender'S School | Education | 20 | $2M | United States | Helpwise | Helpwise | Collaboration | 2022 | n/a |
In 2022, American Bartender'S School implemented Helpwise as its Collaboration platform for customer communications and inquiry handling. The Helpwise instance is embedded on their website to capture inbound messages and leads, centralizing external communications for the 20-employee education provider in the United States.
Helpwise is configured as a shared inbox, with email routing, assignment queues, canned replies, and automated tagging to manage booking inquiries and student support workflows. The deployment leverages a website messaging widget and threaded conversation handling to provide team visibility and preserve context across follow ups.
Operational scope covers customer service and enrollment coordination, with role based access controls and assignment workflows that route inquiries to instructors or administrators. Governance focuses on centralized inbox management, standardized response templates, and escalation paths to maintain consistent student communications, and no external integrations were specified in the source.
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Anchor Inn Marina | Leisure and Hospitality | 10 | $1M | United States | Helpwise | Helpwise | Collaboration | 2025 | n/a |
In 2025, Anchor Inn Marina implemented Helpwise to centralize guest-facing communication channels on their website. The Helpwise deployment is implemented as a web-embedded collaboration layer that serves the marina's small ten-person operations team, covering front desk, reservations, and marina services.
Configuration focused on core Collaboration capabilities typical for Helpwise, including a shared inbox model, routing and assignment rules, canned responses, internal notes, and lightweight automation to triage incoming queries. Helpwise is integrated directly with the Anchor Inn Marina website to capture contact form submissions and web chat interactions, consolidating messages into a single collaborative workspace for staff.
Operational governance was scoped to role-based access for front-office and marina staff, with workflow conventions for ticket assignment and internal comment threads to preserve context across shifts. This implementation positions Anchor Inn Marina Helpwise Collaboration as the primary customer communication tool for reservations and guest services within the United States operations.
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Anything Weather Communication | Professional Services | 25 | $3M | United States | Helpwise | Helpwise | Collaboration | 2021 | n/a |
In 2021, Anything Weather Communication implemented Helpwise as its Collaboration application. The organization deployed Helpwise on its website to capture and consolidate client inquiries into a single, team-accessible communication layer that routes web contact flows into the Helpwise interface.
Deployment uses Helpwise's cloud-hosted service with an embedded website widget to deliver inbound messages directly into a centralized shared inbox. Functional modules configured include shared inbox routing, assignment rules, canned responses, internal notes, and lightweight automation for message assignment, supporting client services and operations teams in the United States. Governance emphasizes access controls, inbox ownership policies, and standardized response workflows to formalize communication handling and team collaboration.
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Ask the Egghead | Professional Services | 10 | $1M | United States | Helpwise | Helpwise | Collaboration | 2022 | n/a |
In 2022, Ask the Egghead implemented Helpwise on its website to centralize client messaging and manage inbound inquiries. Ask the Egghead Helpwise Collaboration deployment serves as the primary customer-facing inbox for the professional services firm and is embedded into their public site.
Configuration focuses on shared inbox workflows and on-site messaging, including assignment rules, canned replies and internal notes to support rapid client response. Helpwise is used for coordinated email handling, message tagging, and team visibility to align communications across a small team.
Operational scope covers client communications and support activities across the firm, where access controls and inbox permissions are applied to the core team of about 10 employees. Governance centers on workflow rules and template management to maintain consistent responses, with the Helpwise application managed as a site-embedded Collaboration tool.
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Automation Agency | Distribution | 10 | $2M | United States | Helpwise | Helpwise | Collaboration | 2022 | n/a |
In 2022, Automation Agency deployed Helpwise as a website-integrated Collaboration application. The implementation centers on Helpwise capturing inbound inquiries from the company website and routing them into a centralized shared inbox, enabling team assignment, response templates, and collaborative drafting for a 10 person distribution firm.
Configuration and operational scope reflect small team requirements, with browser-based administration used to configure mailboxes, routing rules, canned responses, and activity auditing consistent with Collaboration category workflows. Operational ownership is held by customer facing functions including support and sales, and workflows were structured to centralize inbound web inquiries through Helpwise and enable coordinated team responses.
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Professional Services | 10 | $1M | United States | Helpwise | Helpwise | Collaboration | 2020 | n/a |
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Education | 24 | $3M | Philippines | Helpwise | Helpwise | Collaboration | 2021 | n/a |
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Professional Services | 10 | $1M | United States | Helpwise | Helpwise | Collaboration | 2019 | n/a |
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Healthcare | 10 | $1M | Australia | Helpwise | Helpwise | Collaboration | 2023 | n/a |
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Professional Services | 10 | $1M | United States | Helpwise | Helpwise | Collaboration | 2025 | n/a |
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Buyer Intent: Companies Evaluating Helpwise
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