List of Hexagon Safety, Infrastructure & Geospatial Customers
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Since 2010, our global team of researchers has been studying Hexagon Safety, Infrastructure & Geospatial customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Hexagon Safety, Infrastructure & Geospatial for Emergency Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Hexagon Safety, Infrastructure & Geospatial for Emergency Management include: Andalusia, a Spain based Government organisation with 300000 employees and revenues of $48.60 billion, Balearic Islands, a Spain based Government organisation with 30000 employees and revenues of $4.20 billion and many others.
Contact us if you need a completed and verified list of companies using Hexagon Safety, Infrastructure & Geospatial, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Andalusia | Government | 300000 | $48.6B | Spain | Hexagon | Hexagon Safety, Infrastructure & Geospatial | Emergency Management | 2016 | n/a |
In 2016, Andalusia implemented Hexagon Safety, Infrastructure & Geospatial for its 112 emergency system, deploying a statewide Emergency Management platform to centralize incident intake and operational coordination. The Hexagon Safety, Infrastructure & Geospatial solution serves as the core technology of the Andalusian Integrated Emergency Management System and was adapted to the specific needs of the autonomous community with implementation support from the Everis Intergraph Ayesa UTE consortium.
The deployment emphasized geospatial situational awareness and decision support capabilities typical of Emergency Management systems, including consolidated emergency call handling, incident logging, computerized dispatch workflows and resource coordination to support command and control. Configuration work focused on instrumentation of real time mapping, structured incident records and operator decision support to enable coordinated responses across control rooms and field teams.
Operational coverage was statewide, connecting and coordinating more than 600 professionals across the Andalusian Government emergency service, and the platform was integrated into existing call handling and dispatch workflows and geospatial data streams to provide a unified operational picture. The implementation targeted business functions in citizen security, emergency response operations and centralized command and control for the 112 service.
Governance and rollout were executed as a public sector initiative with adaptation by Hexagon Safety, Infrastructure & Geospatial and integration services delivered through the Everis Intergraph Ayesa UTE, and the program was publicly recognized when the Andalusian Integrated Emergency Management System received the Spanish Association of Telecommunications and Information Society Users Prize in the category Technological Project or Initiative in the Public Sector, with awards presented on 3 March in Madrid. Andalusia’s deployment positioned the region alongside cities such as Berlin, Washington DC, Geneva, Rio de Janeiro and Toronto that use Hexagon smart emergency solutions.
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Balearic Islands | Government | 30000 | $4.2B | Spain | Hexagon | Hexagon Safety, Infrastructure & Geospatial | Emergency Management | 2023 | NTT North America |
In 2023, Balearic Islands selected Hexagon Safety, Infrastructure & Geospatial to upgrade emergency call-taking and dispatching for the Spanish archipelago, an engagement categorized under Emergency Management. The Hexagon Safety, Infrastructure & Geospatial implementation centers on deploying HxGN OnCall Dispatch to provide a modern, resilient and scalable platform for 112 call takers and dispatchers across Mallorca, Menorca and Ibiza.
The implementation scope covers the region-wide 112 emergency service that serves approximately 1.2 million residents and accommodates around 16 million annual tourists, supporting a 2022 operational baseline of 700,000 calls and more than 129,000 incidents. Functional focus is on call-taking and dispatching capabilities, with standard Emergency Management workflows for incident intake, prioritization and resource dispatch orchestration configured to meet regional public safety requirements.
Hexagon partnered with a consortium formed by NTT DATA and Plexus Technologies to implement and maintain the HxGN OnCall Dispatch rollout, and NTT North America is listed as the SI VAR associated with the program. Deployment architecture is described as a resilient, scalable dispatch infrastructure provisioned for regional operations across the three main islands, with vendor and consortium responsibilities covering implementation, integration testing and ongoing maintenance.
Governance and operational change emphasize modernization of 112 operational workflows and dispatcher tooling, with program-level coordination across the Balearic Islands emergency services and centralized maintenance by the Hexagon and consortium team. Public statements position the project as an upgrade to provide improved service continuity and system resilience for 112 Balearic Islands, aligning application-level capabilities with regional emergency management operations.
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