List of HubSpot Conversations Customers

HubSpot

Two Canal Park,
Cambridge, 2141, MA,
United States

https://www.hubspot.com/

1 888-482-7768

Professional Services

8246

$2.6B

Since 2010, our global team of researchers has been studying HubSpot Conversations customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased HubSpot Conversations for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using HubSpot Conversations for Chatbots and Conversational AI include: ManpowerGroup, a United States based Professional Services organisation with 26700 employees and revenues of $17.85 billion, ProcureAbility, a United States based Professional Services organisation with 10000 employees and revenues of $8.50 billion, PPG Industries Europe, a Switzerland based Oil, Gas and Chemicals organisation with 18000 employees and revenues of $6.00 billion, Brother Industries, a Japan based Manufacturing organisation with 40538 employees and revenues of $5.68 billion, Venturi United Kingdom, a United Kingdom based Professional Services organisation with 35 employees and revenues of $4.00 billion and many others.

Contact us if you need a completed and verified list of companies using HubSpot Conversations, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The HubSpot Conversations customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

Apply Filters For Customers

Filters

Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight
Data Gumbo	Professional Services	25	$3M	United States	HubSpot	HubSpot Conversations	Chatbots and Conversational AI	2020	n/a	In 2020, Data Gumbo implemented HubSpot Conversations on their website as their Chatbots and Conversational AI entry point for inbound customer interactions. The deployment uses the HubSpot Conversations web chat widget and conversational bot capabilities to present a unified inbox and structured chat workflows, with HubSpot Conversations referenced as the application providing client side engagement and asynchronous message handling. Operational scope centers on customer facing teams, including sales and customer success, with configuration focused on lead capture routing, canned responses, and escalation pathways into human agents. Governance included defining inbox ownership, response workflows and handoff rules to ensure consistent handling of web inquiries, with configuration and bot rules managed within the HubSpot Conversations administrative interface.
Polly Insurance Agency	Insurance	200	$45M	United States	HubSpot	HubSpot Conversations	Chatbots and Conversational AI	2022	n/a	In 2022, Polly Insurance Agency implemented HubSpot Conversations on its public website. The deployment establishes a Chatbots and Conversational AI capability to support customer service and sales engagement, embedding HubSpot Conversations chat widget to capture inbound leads and route customer inquiries to the appropriate teams. Configuration emphasized conversational bot flows and canned response libraries, a shared team inbox for unified agent handling, automated contact capture with transcript logging, and ticket creation with rules-based handoff to live agents. The HubSpot Conversations implementation was structured to use conversation tagging and routing to align inbound chats with underwriting, claims, and sales queues, and to maintain conversation history for customer context. Operational ownership was placed with customer service and sales operations, with governance defining response templates, escalation workflows, and agent shift coverage. Rollout was executed on the website with staged enablement and agent training, alongside iterative updates to bot flows and knowledge content to keep conversational logic aligned with insurance business processes.
Studio 3T	Professional Services	55	$6M	Germany	HubSpot	HubSpot Conversations	Chatbots and Conversational AI	2018	n/a	In 2018, Studio 3T implemented HubSpot Conversations on their website. The deployment embedded the HubSpot Conversations chat widget across Studio 3T web properties, centralizing inbound website messaging into a single conversational inbox hosted by the vendor and provisioning channels for asynchronous messaging and live handoffs. Configuration emphasized Chatbots and Conversational AI capabilities including scripted chatbot flows for qualification, form based contact capture, canned responses, and routing rules to assign threads to small team agents in sales and customer support. Governance established standardized conversation tagging, shared inbox workflows, and published response templates to maintain handling consistency across departments, with rollout limited to the company website as the primary touchpoint. HubSpot Conversations is used to structure conversational routing and capture workflows consistent with Chatbots and Conversational AI application patterns.
	Professional Services	19	$2M	Singapore	HubSpot	HubSpot Conversations	Chatbots and Conversational AI	2022	n/a
	Professional Services	150	$5M	India	HubSpot	HubSpot Conversations	Chatbots and Conversational AI	2024	n/a
	Professional Services	15	$2M	South Africa	HubSpot	HubSpot Conversations	Chatbots and Conversational AI	2018	n/a
	Professional Services	10	$1M	United States	HubSpot	HubSpot Conversations	Chatbots and Conversational AI	2018	n/a
	Professional Services	10	$1M	United States	HubSpot	HubSpot Conversations	Chatbots and Conversational AI	2022	n/a
	Leisure and Hospitality	11	$2M	Malaysia	HubSpot	HubSpot Conversations	Chatbots and Conversational AI	2022	n/a
	Professional Services	339	$18M	United States	HubSpot	HubSpot Conversations	Chatbots and Conversational AI	2023	n/a

Showing 1 to 10 of 10420 entries

Buyer Intent: Companies Evaluating HubSpot Conversations

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating HubSpot Conversations. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating HubSpot Conversations for Chatbots and Conversational AI include:

Technological University of the Philippines, a Philippines based Education organization with 300 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

Filters

Logo	Company	Industry	Employees	Revenue	Country	Evaluated
No data found

FAQ - APPS RUN THE WORLD HubSpot Conversations Coverage

HubSpot Conversations is a Chatbots and Conversational AI solution from HubSpot.

Companies worldwide use HubSpot Conversations, from small firms to large enterprises across 21+ industries.

Organizations such as ManpowerGroup, ProcureAbility, PPG Industries Europe, Brother Industries and Venturi United Kingdom are recorded users of HubSpot Conversations for Chatbots and Conversational AI.

Companies using HubSpot Conversations are most concentrated in Professional Services, Oil, Gas and Chemicals and Manufacturing, with adoption spanning over 21 industries.

Companies using HubSpot Conversations are most concentrated in United States, Switzerland and Japan, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of HubSpot Conversations across Americas, EMEA, and APAC.

Companies using HubSpot Conversations range from small businesses with 0-100 employees - 80.56%, to mid-sized firms with 101-1,000 employees - 17.44%, large organizations with 1,001-10,000 employees - 1.88%, and global enterprises with 10,000+ employees - 0.12%.

Customers of HubSpot Conversations include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified HubSpot Conversations customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.

List of HubSpot Conversations Customers

Apply Filters For Customers

Buyer Intent: Companies Evaluating HubSpot Conversations

Discover Software Buyers actively Evaluating Enterprise Applications

Q1. What is HubSpot Conversations used for?

Q2. Who uses HubSpot Conversations for Chatbots and Conversational AI?

Q3. Which companies use HubSpot Conversations?

Q4. What is the industry breakdown of companies using HubSpot Conversations?

Q5. What is the country breakdown of companies using HubSpot Conversations?

Q6. What is the breakdown by employee size of companies using HubSpot Conversations?

Q7. What is the breakdown by revenue of companies using HubSpot Conversations?

Q8. How can I get the full list of companies using HubSpot Conversations?