List of Humanforce Award Interpretation Customers
Sydney, 2060, NSW,
Australia
Since 2010, our global team of researchers has been studying Humanforce Award Interpretation customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Humanforce Award Interpretation for HR Compliance from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Humanforce Award Interpretation for HR Compliance include: Department of Justice and Community Safety, Victoria, a Australia based Government organisation with 10383 employees and revenues of $10.54 billion, Flight Centre Australia, a Australia based Transportation organisation with 12514 employees and revenues of $1.76 billion, Story House Early Learning, a Australia based Education organisation with 1700 employees and revenues of $200.0 million, Southern Cross Care QLD, a Australia based Healthcare organisation with 1000 employees and revenues of $60.0 million and many others.
Contact us if you need a completed and verified list of companies using Humanforce Award Interpretation, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Department of Justice and Community Safety, Victoria | Government | 10383 | $10.5B | Australia | Humanforce | Humanforce Award Interpretation | HR Compliance | 2013 | n/a | In 2013 the Department of Justice and Community Safety, Victoria began implementing Humanforce Award Interpretation as part of a statewide workforce rostering program for public prisons. The program originated through an open tender and was managed from procurement through implementation and handover to business as usual support, with the Senior Project Manager role spanning May 2013 to February 2017. The total project budget was 5.5m and the rollout targeted nine prisons in regional Victoria and metropolitan Melbourne, impacting approximately 3,500 staff. The implementation configured core capabilities typical of HR Compliance deployments, including workforce scheduling and rostering, Time and Attendance recording, automated Award interpretation for calculation of pay entitlements, and employee and manager Self-Service. Humanforce Award Interpretation was used to operationalize award rules and entitlements as part of the rostering and timekeeping workflow, with configuration and testing overseen by a Technical and Test Manager and six Subject Matter Experts. The solution included an integration to the existing payroll system to pass interpreted pay entitlements and time data for payroll processing. Governance and rollout were structured around a 13 person project team, consisting of a Senior Project Manager, two Implementation Team Leaders, a Change Manager, a Communications Officer, a Technical and Test Manager, a Project Support Officer, and six Subject Matter Experts, with vendor and shared services resources engaged as required. Deployment scope covered corrections operations, HR operations and payroll touchpoints at nine prison sites, and the program concluded with formal handover to business as usual support. The implementation aligns the Department of Justice and Community Safety, Victoria Humanforce Award Interpretation HR Compliance application with operational payroll and rostering processes. | |
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Flight Centre Australia | Transportation | 12514 | $1.8B | Australia | Humanforce | Humanforce Award Interpretation | HR Compliance | 2020 | n/a | In 2020, Flight Centre Australia deployed Humanforce Award Interpretation within its HR Compliance environment to manage award rule enforcement across its Australian retail estate. The implementation placed Humanforce Award Interpretation at the center of workforce management to prevent roster and pay rule breaches during rostering and time capture. The deployment consolidated rostering, time and attendance, and award interpretation capabilities, with built-in breach alerts surfaced at roster creation and at clocking. Humanforce Award Interpretation was configured to interpret award rules and automate breach detection, enabling store managers to receive real time notifications and adjust shifts before payroll processing. The implementation integrated workforce management workflows with HR and payroll processes by exporting timesheets for approximately 3,000 retail employees, supporting end to end HR and payroll operations across the retail estate. Operational coverage focused on Australian retail sites, with the system instrumented for rostering compliance and time data export to downstream payroll processing systems. Governance was adjusted to incorporate automated breach alerts into roster approval and manager workflows, reinforcing compliance controls and standardizing roster authorisation. The deployment delivered improved compliance and scalability for Flight Centre Australia, achieving reported rostering compliance of 99.64 percent and making built-in award interpretation and breach alerts centrally available to HR and payroll teams. | |
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Southern Cross Care QLD | Healthcare | 1000 | $60M | Australia | Humanforce | Humanforce Award Interpretation | HR Compliance | 2021 | n/a | In 2021, Southern Cross Care QLD implemented Humanforce Award Interpretation as part of a broader Humanforce Workforce Management deployment. The work focused on rostering, time and attendance, and HR modules to support aged-care staff in Queensland and to ensure compliance with applicable industrial awards and pay rules under the HR Compliance category. The implementation explicitly deployed the Humanforce Award Interpretation engine to calculate penalty rates and allowances for aged-care roles, embedding award logic into roster-to-pay workflows. Configuration covered award templates, rule sets for penalty and allowance calculations, and automated time capture feeds from time and attendance, enabling consistent interpretation of complex shift differentials and allowances. Operational coverage included rostering, payroll, and HR teams across Southern Cross Care QLD aged-care sites in Queensland, with the system used to authorise shifts and drive payroll inputs. Shift approval workflows were automated to an estimated 80 percent of cases, reducing manual approvals and creating a single source of record between rosters and payroll processing. Governance changes included standardising award interpretation rules within Humanforce Award Interpretation and shifting approval accountability into system workflows, which supported payroll accuracy and operational consistency. Outcomes reported by the organisation included improved payroll accuracy, automation of approximately 80 percent of shift approvals, a large reduction in turnover, and improved eNPS for the organisation. | |
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Education | 1700 | $200M | Australia | Humanforce | Humanforce Award Interpretation | HR Compliance | 2023 | n/a |
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