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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

List of Hyland RPA Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Fdlic Insurance 3 $1M United States Hyland Hyland RPA Robotic Process Automation 2021 n/a
In 2021 Funeral Directors Life implemented Hyland RPA as a Robotic Process Automation solution integrated with its OnBase content services platform, deploying automation to reduce manual processing across the company in the United States. The implementation centered on programmatic bot execution of document centric workstreams, aligning Hyland RPA with existing content ingestion and case management patterns supported by OnBase. The deployment targeted new business intake and claims processing workflows, automating document capture, validation, and routing to downstream adjudication steps. Hyland RPA was applied to incoming contract handling, enabling automated settlement workflows that processed the bulk of contract volume without human intervention. Operational coverage spanned organization wide functions tied to policy intake and claims operations, with orchestration of bots linked to OnBase content repositories and case queues. The project emphasized workflow standardization and automated handoffs between content services and robotic tasks to remove lag in document centric transactions. The implementation delivered explicitly stated outcomes, with Hyland RPA realizing an 88% return on bot investment, settling approximately 95% of incoming contracts, and eliminating lag time, saving roughly 20,000 hours of manual effort over two years.
Horry County South Carolina Government 1700 $500M United States Hyland Hyland RPA Robotic Process Automation 2021 n/a
In 2021 Horry County South Carolina implemented Hyland RPA to automate the personal property tax return intake and validation process in the county auditor’s office. The deployment targets the county auditor’s tax processing function and uses Hyland RPA as a Robotic Process Automation solution to reduce manual data-entry and improve processing accuracy and throughput. The implementation focuses on intake and validation capabilities, including automated data capture from submitted returns and rule-based validation workflows, with exceptions routed to human reviewers for manual resolution. Hyland RPA was configured to operate autonomously on high-volume, repetitive tasks within the personal property tax return workflow, reflecting typical Robotic Process Automation use cases of task orchestration, screen automation, and validation logic. Operational coverage is centered on the county auditor’s office across Horry County, processing an estimated one third of approximately 90,000 returns autonomously in its first year. Reported outcomes from the deployment include reduced errors in return processing and staff being freed from repetitive data-entry tasks, improving throughput in tax intake and validation operations.
Stadtwerke Neuss Utilities 663 $235M Germany Hyland Hyland RPA Robotic Process Automation 2021 n/a
In 2021, Stadtwerke Neuss deployed Hyland RPA, a Robotic Process Automation application, to automate meter-change workflows and related back-office processing for its utility services operations in Germany. The Hyland RPA implementation centralized rule-based automation for repetitive file conversion and data-entry tasks within meter management and customer operations. The deployment automated five discrete processes tied to meter changes and billing preparation, removing manual file conversions and data entry that previously burdened clerical staff. It also improved real-time handling of late reports by orchestrating automated processing and exception routing into operational queues. Operational scope covered back-office and meter management functions across Stadtwerke Neuss utility services in Germany, with a rollout focused on targeted meter-change workflows and associated administrative processing. The implementation automated five processes and delivered an estimated saving of ~2,000 labor hours per year while improving the timeliness of late-report handling using Hyland RPA.
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FAQ - APPS RUN THE WORLD Hyland RPA Coverage

Hyland RPA is a Robotic Process Automation solution from Hyland.

Companies worldwide use Hyland RPA, from small firms to large enterprises across 21+ industries.

Organizations such as Horry County South Carolina, Stadtwerke Neuss and Fdlic are recorded users of Hyland RPA for Robotic Process Automation.

Companies using Hyland RPA are most concentrated in Government, Utilities and Insurance, with adoption spanning over 21 industries.

Companies using Hyland RPA are most concentrated in United States and Germany, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Hyland RPA across Americas, EMEA, and APAC.

Companies using Hyland RPA range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 0%.

Customers of Hyland RPA include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Hyland RPA customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Robotic Process Automation.