List of IA Pro Case Management Customers
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Since 2010, our global team of researchers has been studying IA Pro Case Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IA Pro Case Management for Home Care Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IA Pro Case Management for Home Care Management include: DC Government, a United States based Government organisation with 6000 employees and revenues of $12.00 billion, State of Colorado, a United States based Government organisation with 10000 employees and revenues of $1.50 billion, Denver Police Department, a United States based Government organisation with 1900 employees and revenues of $281.0 million and many others.
Contact us if you need a completed and verified list of companies using IA Pro Case Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the HCM software purchases.
The IA Pro Case Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of HCM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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DC Government | Government | 6000 | $12.0B | United States | CI Technologies Inc | IA Pro Case Management | Home Care Management | 2011 | n/a | In 2011, DC Government implemented IA Pro Case Management to support Home Care Management. The IA Pro Case Management deployment maintained records, files, information, and supporting documentation for home care programs across the agency, consolidating case-level documentation used by care coordinators and program administrators. The implementation focused on structured case record management, document storage, and information tracking to capture intake records, case notes, and supporting documentation consistent with Home Care Management workflows. Configuration emphasized centralized case files and audit-ready documentation to support business functions including care coordination, client intake, and program administration, and governance centered on standardized recordkeeping and retention practices for case documentation across the agency. | |
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Denver Police Department | Government | 1900 | $281M | United States | CI Technologies Inc | IA Pro Case Management | Home Care Management | 2015 | n/a | In 2015, the Denver Police Department implemented IA Pro Case Management. The deployment used IA Pro Case Management as a centralized Home Care Management solution to consolidate internal affairs investigations and administrative case workflows across the department. Configuration emphasized case intake and lifecycle tracking, allegation and witness management, evidence and document repositories, role based access control and audit logging. The system included workflow automation for case assignment, status escalation, templated investigative steps and operational reporting. IA Pro Case Management was extended with configurable modules to align investigation stages to departmental policy. Integrations were established with the department ecosystem including Syscon JMS, KATZ, PictureLink, Keefe, Securus, Telestaff, ICJ, Westlaw, Identix and RKP to enable record linkage and contextual data access across booking, multimedia, commissary, telephony, staffing, criminal justice and identity datasets. Data exchange focused on surfacing relevant records and artifacts into case files to support investigative workflows. These integrations enabled investigators, records staff and supervisors to work from a consolidated case context. Operational scope covered Internal Affairs, Professional Standards, records management and operational leadership within the Denver Police Department, with role based governance, audit trails and policy aligned access controls implemented to support investigative confidentiality and chain of custody. Rollout emphasized process standardization of investigative workflows and case review procedures, with training and phased adoption embedded in the deployment plan. | |
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State of Colorado | Government | 10000 | $1.5B | United States | CI Technologies Inc | IA Pro Case Management | Home Care Management | 2015 | n/a | State of Colorado implemented IA Pro Case Management in 2015 and uses IA Pro Case Management as a core system within its HR operations. The deployment is maintained by a central HR systems unit that also administers Google forms and associated e-mail inboxes, HR intranet and internet pages, NEOGOV, Qualtrics, and the enterprise Learning Management System, situating IA Pro Case Management in a broader HR application landscape under the Home Care Management category. Configuration of IA Pro Case Management centers on case intake and investigation tracking, with implementation-level functionality aligned to case management workflows. Typical configured capabilities include structured case records, investigation status stages, evidence and document attachments, role based access controls for investigators and HR staff, and system-driven notifications and audit trails, reflecting standard Home Care Management functional patterns for case lifecycle management. Operationally IA Pro Case Management is coordinated alongside intake channels maintained by the unit, including Google forms and dedicated e-mail boxes, and is referenced from HR intranet pages used by statewide HR and employee relations teams. The system supports employee relations and investigations across departmental HR functions, and runs in parallel with NEOGOV administration tasks such as user lifecycle controls, workflow approvals, and archival processes overseen by the same support team. Governance for IA Pro Case Management was implemented within existing HR systems support processes, with procedural ownership anchored in the HR systems unit, consistent case handling workflows, and controlled archival practices to align with other managed systems like the LMS and Qualtrics. IA Pro Case Management is explicitly used to track employee relations issues and investigations, and it is positioned as the authoritative case tracking application within the State of Colorado HR systems portfolio. |
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