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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of IBM Cloud Pak for Business Automation Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Asian Paints Manufacturing 8056 $4.1B India IBM IBM Cloud Pak for Business Automation Process Mining 2021 n/a In 2021, Asian Paints implemented IBM Cloud Pak for Business Automation to cut process friction for sales teams and to automate tax reconciliation workflows within its dealer-centric distribution model. This deployment is described against the Process Mining category and targets sales execution and finance operations to simplify trade promotion calculations and GST invoice matching for the company and its 60,000 plus dealer network. The implementation leverages IBM Operational Decision Manager as a core decisioning component within IBM Cloud Pak for Business Automation to operationalize rules for discounts, incentives and scheme eligibility, and uses IBM Business Automation Workflow to orchestrate vendor invoice processing. IBM Lab Services co-created the initial business logic with Asian Paints, after which Asian Paints personnel optimized and extended the decision models, delivering a portal experience where sales teams see computed promotions and proposed product mixes driven by the decision engine and enterprise data. Integration points include a direct feed of sales and transactional data from Asian Paints SAP S/4HANA ERP into the IBM Cloud Pak for Business Automation solution, and an in house vendor invoice processing platform built on IBM Business Automation Workflow that enforces alerts and payment blocks. Operational coverage spans field sales teams, dealer ordering processes and finance tax reconciliation workflows, with the solution automatically retrieving purchase invoice data and comparing it to supplier GST returns to flag mismatches for review. Governance and rollout followed an agile, proof of concept led approach with business and IT collaboration, transferring ownership of rules and continuous enhancement to internal teams. The deployment enabled automated, rules based decisioning to block problematic vendor payments and to surface promotion calculations to dealers in the portal, and explicitly reduced manual GST invoice reconciliation from four days to one day. This Asian Paints IBM Cloud Pak for Business Automation implementation classified under Process Mining supports both sales and finance business functions through decision automation, process orchestration and enterprise data integration.
CDG Prevoyance Government 70 $5M Morocco IBM IBM Cloud Pak for Business Automation Process Mining 2015 n/a In 2015, CDG Prevoyance implemented IBM Cloud Pak for Business Automation to digitize and automate core business processes under the Process Mining category. The deployment was part of a broader adoption of IBM Cloud Pak solutions that modernized application architecture and targeted process automation for greater operational efficiency. The modernization effort leveraged IBM Cloud Pak for Applications to provide both IBM WebSphere Application Server and IBM WebSphere Liberty runtime options, enabling a mixed traditional and cloud-native application footprint. CDG Prevoyance converted a complex monolithic J2EE application into a microservice architecture, using WebSphere Liberty for lightweight microservice development while retaining established JVM runtimes for more stateful components. The application continues to reside on premises to meet security and compliance requirements, while the modular microservice architecture establishes a hybrid cloud posture and positions IBM Cloud Pak for Business Automation for phased hybrid deployment. Functionally the implementation focused on process discovery, orchestration, and automation workflows consistent with Process Mining use cases, enabling end-to-end process instrumentation and governance across IT and operations domains. Operational governance emphasized architectural standardization and staged rollout, moving from application modernization to process automation in discrete phases. The project narrative reports increased automation and greater efficiency as explicit outcomes, and the resulting architecture preserves an on-premises security boundary while enabling future hybrid cloud innovation.
Credem Banca Banking and Financial Services 6614 $2.4B Italy IBM IBM Cloud Pak for Business Automation Process Mining 2021 n/a In 2021, Credem Banca implemented IBM Cloud Pak for Business Automation alongside IBM Process Mining to analyze and automate internal workflows. The deployment targeted backoffice processes and critical customer-service related processes such as credit checks, with the stated aim of creating value by reducing costs, increasing efficiency, and enabling monitoring and control. IBM Process Mining was deployed as a foundational capability within IBM Cloud Pak for Business Automation to provide process discovery and variant analysis, and to feed automation opportunities into orchestrated workflow components. Configuration emphasized process-level visibility, automated workflow orchestration, and continuous monitoring capabilities consistent with Process Mining and business automation functional patterns. The implementation relied on existing event and transaction data to identify process variants and bottlenecks, and its operational scope covered backoffice operations, credit operations, and customer service workflows. Integrations were focused on ingesting transactional event streams and operational records to support end-to-end process mapping, analysis, and subsequent automation. Governance and rollout followed a complementary adoption model, with IBM Process Mining and IBM Cloud Pak for Business Automation selected independently but operated together to enable centralized monitoring and control and iterative automation across prioritized processes. IBM Process Mining is now included as a foundational capability of IBM Cloud Pak for Business Automation, aligning process intelligence with execution and control functions.
Professional Services 50 $8M United States IBM IBM Cloud Pak for Business Automation Process Mining 2019 n/a
Insurance 59400 $20.0B United Kingdom IBM IBM Cloud Pak for Business Automation Process Mining 2022 n/a
Government 5400 $589M United Kingdom IBM IBM Cloud Pak for Business Automation Process Mining 2017 n/a
Professional Services 1200 $180M United States IBM IBM Cloud Pak for Business Automation Process Mining 2014 n/a
Oil, Gas and Chemicals 800 $215M Cayman Islands IBM IBM Cloud Pak for Business Automation Process Mining 2017 n/a
Insurance 15000 $46.8B Switzerland IBM IBM Cloud Pak for Business Automation Process Mining 2015 n/a
Banking and Financial Services 8939 $4.4B United States IBM IBM Cloud Pak for Business Automation Process Mining 2021 n/a
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Buyer Intent: Companies Evaluating IBM Cloud Pak for Business Automation

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating IBM Cloud Pak for Business Automation. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating IBM Cloud Pak for Business Automation for Process Mining include:

  1. Morgan Stanley, a United States based Banking and Financial Services organization with 80000 Employees
  2. Tata Institute of Social Sciences, a India based Education company with 250 Employees
  3. Geling Stalbouw Adviesgroep, a Netherlands based Professional Services organization with 20 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

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FAQ - APPS RUN THE WORLD IBM Cloud Pak for Business Automation Coverage

IBM Cloud Pak for Business Automation is a Process Mining solution from IBM.

Companies worldwide use IBM Cloud Pak for Business Automation, from small firms to large enterprises across 21+ industries.

Organizations such as Swiss Re Group, NatWest Group, TD Ameritrade, Asian Paints and TD Ameritrade Holding are recorded users of IBM Cloud Pak for Business Automation for Process Mining.

Companies using IBM Cloud Pak for Business Automation are most concentrated in Insurance, Banking and Financial Services and Manufacturing, with adoption spanning over 21 industries.

Companies using IBM Cloud Pak for Business Automation are most concentrated in Switzerland, United Kingdom and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of IBM Cloud Pak for Business Automation across Americas, EMEA, and APAC.

Companies using IBM Cloud Pak for Business Automation range from small businesses with 0-100 employees - 16.67%, to mid-sized firms with 101-1,000 employees - 16.67%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 16.67%.

Customers of IBM Cloud Pak for Business Automation include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified IBM Cloud Pak for Business Automation customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Process Mining.