List of IBM Tivoli OMEGAMON Customers
IBM
1 New Orchard Road,
Armonk, 10504, NY,
United States
Armonk, 10504, NY,
United States
1 914-499-1900
Professional Services
293000
$67.5B
Since 2010, our global team of researchers has been studying IBM Tivoli OMEGAMON customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IBM Tivoli OMEGAMON for IT Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IBM Tivoli OMEGAMON for IT Service Management include: Banco de Brasilia, a Brazil based Banking and Financial Services organisation with 3359 employees and revenues of $1.41 billion, Banco de Brasilia, a Brazil based Banking and Financial Services organisation with 3280 employees and revenues of $693.0 million, Bankwest, a Australia based Banking and Financial Services organisation with 3000 employees and revenues of $500.0 million, Bankdata, a Denmark based Professional Services organisation with 928 employees and revenues of $250.0 million and many others.
Contact us if you need a completed and verified list of companies using IBM Tivoli OMEGAMON, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Banco de Brasilia | Banking and Financial Services | 3280 | $693M | Brazil | IBM | IBM Tivoli OMEGAMON | IT Service Management | 2018 | n/a |
In 2018, Banco de Brasilia implemented IBM Tivoli OMEGAMON as part of an IT Service Management initiative to strengthen mainframe monitoring and enable platform integration, automation and security. The bank had finalized the move to an IBM z15 mainframe in mid 2018 and sought to professionalize visibility and metric collection across its high platform environment to align with existing low platform observability processes.
The deployment centered on the IBM Tivoli Enterprise Portal and the IBM OMEGAMON Data Provider within the IBM Z Service Management Suite, enabling real time monitoring and historical data collection. Configuration included data collection from z/OS monitoring agents and the OMEGAMON for Db2 Performance Expert agent feature, with telemetry covering z/OS, IBM CICS Transaction Server, IBM Db2, IBM MQ, storage, network and Java components. Dashboards were created to surface operating indicators and statistics, and the IBM Tivoli OMEGAMON instrumentation was used to standardize visualization and alerting for mainframe services.
Integrations delivered by the implementation linked mainframe telemetry into the bank's broader observability stack, streaming information to Elasticsearch, Prometheus and Grafana and consolidating alerts with OpenSearch and Zabbix workflows. Operational coverage spanned IT operations and Db2 administrators and provided a unified view across mainframe and distributed environments, enabling the same monitoring processes and automatic anomaly actions regardless of platform origin.
Governance and rollout were executed through joint IBM monitoring team and BRB mainframe infrastructure team activities to define environments and secure configurations with agility. Alerting rules were enabled for Db2 archive storage pools, and a subsequent storage growth event triggered early notifications that allowed support teams to take corrective actions and avoid a Db2 on z/OS outage. The IBM Tivoli OMEGAMON implementation resulted in integrated observability dashboards, improved operational monitoring practices and strengthened infrastructure performance and security for Banco de Brasilia.
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Banco de Brasilia | Banking and Financial Services | 3359 | $1.4B | Brazil | IBM | IBM Tivoli OMEGAMON | IT Service Management | 2023 | n/a |
In 2023 Banco de Brasília implemented IBM Tivoli OMEGAMON as part of an IT Service Management deployment to centralize mainframe observability. The deployment was executed within an IBM Z Service Management Suite architecture to bring mainframe telemetry into modern operational tooling for the bank in Brazil.
The implementation used IBM OMEGAMON Data Provider together with IBM Tivoli Enterprise Portal as core components, and IBM Tivoli OMEGAMON was configured to provide real-time metrics, eventing, and proactive alerting. Functional capabilities delivered included professionalized mainframe dashboards for IT operations and automated alerting workflows, with explicit use of alerts to prevent Db2 archive-log outages as documented in the case study.
Integrations were implemented to forward OMEGAMON telemetry into Elasticsearch and Grafana for visualization and search-driven analysis, enabling unified observability across z/OS, CICS, Db2 and MQ. Operational coverage centered on IT operations teams managing mainframe infrastructure and middleware across Banco de Brasília’s Brazil environment, aligning platform monitoring with incident detection and response processes.
Governance and workflow changes emphasized centralized monitoring and alert management to support proactive incident prevention and operational security. Outcomes reported in the IBM case study include prevention of Db2 archive-log outages, more professional dashboards for IT operations, and strengthened infrastructure performance and security following the IBM Tivoli OMEGAMON deployment.
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Bankdata | Professional Services | 928 | $250M | Denmark | IBM | IBM Tivoli OMEGAMON | IT Service Management | 2023 | Rocket Software |
In 2023, Bankdata implemented IBM Tivoli OMEGAMON as part of its IT Service Management tooling to provide application-level observability for IBM Z workloads supporting DevOps and application performance monitoring. Bankdata deployed IBM Tivoli OMEGAMON to surface mainframe metrics into modern observability workflows for its banking applications in Denmark, aligning the application to development and operations teams responsible for transaction processing and application performance.
The implementation centered on the OMEGAMON Data Provider to extract IBM Z application-level performance metrics and publish those metrics into Grafana dashboards. Configuration work focused on metric collection, tagging and presentation so that application performance monitoring and DevOps workflows could consume time-series and event data from IBM Tivoli OMEGAMON in a consistent format.
Integrations explicitly included IBM Z as the monitored platform and Grafana as the downstream visualization and analytics layer, with Rocket Software engaged as the integration partner for the OMEGAMON Data Provider. Operational scope covered DevOps and application teams supporting Bankdata banking applications in Denmark, with dashboards and metric streams used to support incident analysis and performance investigation.
Governance and rollout emphasized instrumenting application-level metrics into existing DevOps processes, enabling the teams to act on mainframe performance data within Grafana. The case study reports improved developer visibility, reduced development time and lower transaction workload on IBM Z as outcomes tied to the IBM Tivoli OMEGAMON deployment.
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Bankwest | Banking and Financial Services | 3000 | $500M | Australia | IBM | IBM Tivoli OMEGAMON | IT Service Management | 2021 | IBM |
In 2021, Bankwest migrated to IBM Z Service Management Suite including IBM Tivoli OMEGAMON for Networks on z/OS to modernize mainframe monitoring and observability for its retail banking operations in Australia. The work was framed as an IT Service Management initiative and positioned IBM Tivoli OMEGAMON as the primary toolset for mainframe network and performance visibility.
The deployment was implemented directly on the bank's z/OS production estate, with IBM Tivoli OMEGAMON for Networks on z/OS providing continuous network monitoring, performance telemetry and operational consoles for administrators. The implementation leveraged suite-level capabilities for real time monitoring, alerting and observability to surface mainframe network health and resource contention to operations and development teams.
IBM Expert Labs provided implementation support and training during an approximately seven month rollout, guiding configuration, operational runbook updates and administrator enablement. Operational coverage targeted the bank's production systems that support retail banking, impacting mainframe operations, systems administration and developer on-call workflows.
Post rollout the project delivered improved mainframe monitoring, increased administrator and developer confidence and stronger operational readiness across Bankwest's production environment, according to the implementation report.
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FAQ - APPS RUN THE WORLD IBM Tivoli OMEGAMON Coverage
IBM Tivoli OMEGAMON is a IT Service Management solution from IBM.
Companies worldwide use IBM Tivoli OMEGAMON, from small firms to large enterprises across 21+ industries.
Organizations such as Banco de Brasilia, Bankwest and Bankdata are recorded users of
IBM Tivoli OMEGAMON for IT Service Management.
Companies using IBM Tivoli OMEGAMON are most concentrated in Banking and Financial Services and Professional Services, with adoption spanning over 21 industries.
Companies using IBM Tivoli OMEGAMON are most concentrated in Brazil, Australia and Denmark, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of IBM Tivoli OMEGAMON across Americas, EMEA, and APAC.
Companies using IBM Tivoli OMEGAMON range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 75%, and global enterprises with 10,000+ employees - 0%.
Customers of IBM Tivoli OMEGAMON include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified IBM Tivoli OMEGAMON customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of IT Service Management.