List of IBM Tivoli OMEGAMON Customers
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Since 2010, our global team of researchers has been studying IBM Tivoli OMEGAMON customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IBM Tivoli OMEGAMON for IT Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IBM Tivoli OMEGAMON for IT Service Management include: Bankwest, a Australia based Banking and Financial Services organisation with 3500 employees and revenues of $1.50 billion, Banco de Brasilia, a Brazil based Banking and Financial Services organisation with 3359 employees and revenues of $1.41 billion, Banco de Brasilia, a Brazil based Banking and Financial Services organisation with 3280 employees and revenues of $693.0 million, Bankdata, a Denmark based Professional Services organisation with 928 employees and revenues of $250.0 million and many others.
Contact us if you need a completed and verified list of companies using IBM Tivoli OMEGAMON, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Banco de Brasilia | Banking and Financial Services | 3280 | $693M | Brazil | IBM | IBM Tivoli OMEGAMON | IT Service Management | 2018 | n/a | In 2018, Banco de Brasilia implemented IBM Tivoli OMEGAMON as part of an IT Service Management initiative to strengthen mainframe monitoring and enable platform integration, automation and security. The bank had finalized the move to an IBM z15 mainframe in mid 2018 and sought to professionalize visibility and metric collection across its high platform environment to align with existing low platform observability processes. The deployment centered on the IBM Tivoli Enterprise Portal and the IBM OMEGAMON Data Provider within the IBM Z Service Management Suite, enabling real time monitoring and historical data collection. Configuration included data collection from z/OS monitoring agents and the OMEGAMON for Db2 Performance Expert agent feature, with telemetry covering z/OS, IBM CICS Transaction Server, IBM Db2, IBM MQ, storage, network and Java components. Dashboards were created to surface operating indicators and statistics, and the IBM Tivoli OMEGAMON instrumentation was used to standardize visualization and alerting for mainframe services. Integrations delivered by the implementation linked mainframe telemetry into the bank's broader observability stack, streaming information to Elasticsearch, Prometheus and Grafana and consolidating alerts with OpenSearch and Zabbix workflows. Operational coverage spanned IT operations and Db2 administrators and provided a unified view across mainframe and distributed environments, enabling the same monitoring processes and automatic anomaly actions regardless of platform origin. Governance and rollout were executed through joint IBM monitoring team and BRB mainframe infrastructure team activities to define environments and secure configurations with agility. Alerting rules were enabled for Db2 archive storage pools, and a subsequent storage growth event triggered early notifications that allowed support teams to take corrective actions and avoid a Db2 on z/OS outage. The IBM Tivoli OMEGAMON implementation resulted in integrated observability dashboards, improved operational monitoring practices and strengthened infrastructure performance and security for Banco de Brasilia. | |
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Banco de Brasilia | Banking and Financial Services | 3359 | $1.4B | Brazil | IBM | IBM Tivoli OMEGAMON | IT Service Management | 2023 | n/a | In 2023 Banco de Brasília implemented IBM Tivoli OMEGAMON as part of an IT Service Management deployment to centralize mainframe observability. The deployment was executed within an IBM Z Service Management Suite architecture to bring mainframe telemetry into modern operational tooling for the bank in Brazil. The implementation used IBM OMEGAMON Data Provider together with IBM Tivoli Enterprise Portal as core components, and IBM Tivoli OMEGAMON was configured to provide real-time metrics, eventing, and proactive alerting. Functional capabilities delivered included professionalized mainframe dashboards for IT operations and automated alerting workflows, with explicit use of alerts to prevent Db2 archive-log outages as documented in the case study. Integrations were implemented to forward OMEGAMON telemetry into Elasticsearch and Grafana for visualization and search-driven analysis, enabling unified observability across z/OS, CICS, Db2 and MQ. Operational coverage centered on IT operations teams managing mainframe infrastructure and middleware across Banco de Brasília’s Brazil environment, aligning platform monitoring with incident detection and response processes. Governance and workflow changes emphasized centralized monitoring and alert management to support proactive incident prevention and operational security. Outcomes reported in the IBM case study include prevention of Db2 archive-log outages, more professional dashboards for IT operations, and strengthened infrastructure performance and security following the IBM Tivoli OMEGAMON deployment. | |
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Bankdata | Professional Services | 928 | $250M | Denmark | IBM | IBM Tivoli OMEGAMON | IT Service Management | 2023 | Rocket Software | In 2023, Bankdata implemented IBM Tivoli OMEGAMON as part of its IT Service Management tooling to provide application-level observability for IBM Z workloads supporting DevOps and application performance monitoring. Bankdata deployed IBM Tivoli OMEGAMON to surface mainframe metrics into modern observability workflows for its banking applications in Denmark, aligning the application to development and operations teams responsible for transaction processing and application performance. The implementation centered on the OMEGAMON Data Provider to extract IBM Z application-level performance metrics and publish those metrics into Grafana dashboards. Configuration work focused on metric collection, tagging and presentation so that application performance monitoring and DevOps workflows could consume time-series and event data from IBM Tivoli OMEGAMON in a consistent format. Integrations explicitly included IBM Z as the monitored platform and Grafana as the downstream visualization and analytics layer, with Rocket Software engaged as the integration partner for the OMEGAMON Data Provider. Operational scope covered DevOps and application teams supporting Bankdata banking applications in Denmark, with dashboards and metric streams used to support incident analysis and performance investigation. Governance and rollout emphasized instrumenting application-level metrics into existing DevOps processes, enabling the teams to act on mainframe performance data within Grafana. The case study reports improved developer visibility, reduced development time and lower transaction workload on IBM Z as outcomes tied to the IBM Tivoli OMEGAMON deployment. | |
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Banking and Financial Services | 3500 | $1.5B | Australia | IBM | IBM Tivoli OMEGAMON | IT Service Management | 2021 | Ibm |
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