List of In-House Payments Customers
Pleasanton, 94566 , FL,
United States
Since 2010, our global team of researchers has been studying In-House Payments customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased In-House Payments for Payment Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using In-House Payments for Payment Processing include: Town of Hillsborough, a United States based Government organisation with 93 employees and revenues of $23.0 million, The City Of Daytona Beach, Water Utilities Department, a United States based Utilities organisation with 80 employees and revenues of $14.0 million and many others.
Contact us if you need a completed and verified list of companies using In-House Payments, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The In-House Payments customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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The City Of Daytona Beach, Water Utilities Department | Utilities | 80 | $14M | United States | In-House Applications | In-House Payments | Payment Processing | 2021 | n/a |
In 2021, The City Of Daytona Beach, Water Utilities Department implemented In-House Payments as a Payment Processing application to manage customer payment workflows related to municipal utility billing. The deployment was aligned with the Utility Billing Division, which processes water meter readings, generates utility bills, accepts customer payments, and maintains the utility rate structure.
In-House Payments was configured to provide core payment processing capabilities consistent with municipal needs, including customer payment capture, posting to customer accounts, and supporting billing cycles and rate-based charge calculations. The City continued to operate the NorthStar Utility Billing Customer Information System for meter data management, billing runs, and customer account master data, indicating an operational split between billing/CIS and payment processing functions.
Operational governance in 2021 included a one-year Software Service Agreement with Harris Computer Systems as the sole source provider for maintenance and support of the NorthStar Utility Billing Customer Information System. The agreement was approved via municipal resolution, effective October 1, 2021 through September 30, 2022, with a contract value of $82,201.56 for fiscal year 2022, and the purchase and implementation of NorthStar had been approved pursuant to Resolution 18-94.
The implementation footprint is centered on the Utility Billing Division within The City Of Daytona Beach, Water Utilities Department, covering billing, payments, and rate management workflows. Governance combined resolution-level approval with an annual vendor maintenance contract for the billing CIS while retaining in-house control over the Payment Processing application, In-House Payments.
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Town of Hillsborough | Government | 93 | $23M | United States | In-House Applications | In-House Payments | Payment Processing | 2019 | n/a |
In 2019, the Town of Hillsborough implemented In-House Payments, an in-house Payment Processing application to support municipal utility billing and resident payments. The implementation is positioned as a town-managed billing and payments platform exposed through the town website, with primary operational ownership in the utility billing and finance departments and customer service functions using the platform for account lookup and transaction handling.
The In-House Payments application was configured to deliver core Payment Processing capabilities typical for municipal billing, including electronic payment acceptance, statement presentation, receipt issuance, and customer self-service supported by an FAQ published on the town site. Governance and operational rollout emphasized local control, with utility billing staff maintaining account data and procedures updated to guide residents through online payments and frequently asked questions, aligning application configuration with municipal billing workflows and customer support processes.
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