List of InAppStory Platform Customers
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Since 2010, our global team of researchers has been studying InAppStory Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased InAppStory Platform for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using InAppStory Platform for Customer Engagement include: Hamkor Bank, a Uzbekistan based Banking and Financial Services organisation with 4300 employees and revenues of $1.05 billion, Careem, a United Arab Emirates based Professional Services organisation with 6000 employees and revenues of $650.0 million, Dodo Pizza Russia, a Russia based Leisure and Hospitality organisation with 10000 employees and revenues of $63.0 million and many others.
Contact us if you need a completed and verified list of companies using InAppStory Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Careem | Professional Services | 6000 | $650M | United Arab Emirates | InAppStory | InAppStory Platform | Customer Engagement | 2024 | n/a |
In 2024, Careem implemented InAppStory Platform to deliver multilingual in‑app Stories for captain communications. The deployment was positioned in the Customer Engagement category and was documented in March 2024.
The implementation embedded the InAppStory SDK inside Careem's Everything app and used the vendor no-code console for content management. Functional capabilities implemented included multimedia stories, interactive polls, and archived notices, enabling rapid authoring and regional localization of communications content by nontechnical staff.
Operational scope focused on operations and driver communications across the Middle East, targeting captains with localized messaging about safety, incentives, and procedures. The integration model emphasized client side SDK instrumentation and a cloud delivered content console, keeping publishing workflows within Careem's communications organization.
Governance and rollout centered on communications team ownership of the no-code publishing process and regionally segmented content pipelines to support fast iteration. Outcomes reported included a doubling of engagement with communication content and improved awareness of safety, incentives and procedures among captains.
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Dodo Pizza Russia | Leisure and Hospitality | 10000 | $63M | Russia | InAppStory | InAppStory Platform | Customer Engagement | 2024 | n/a |
In 2024, Dodo Pizza Russia implemented the InAppStory Platform to run a gamified Advent Calendar mini game within its mobile app. The InAppStory Platform Customer Engagement deployment targeted marketing and ecommerce across multiple countries, with objectives focused on retention, social sharing and repeat visits.
The implementation used InAppStory's mini games studio to author and publish the Advent Calendar experience, incorporating gamified mechanics to encourage repeat engagement and enabling distribution of shareable digital postcards. Configuration centered on in-app presentation and campaign sequencing through the platform's authoring capabilities.
The InAppStory Platform was integrated directly into Dodo's mobile application and operated at a cross-country scope, supporting marketing and ecommerce workflows inside the app. Operational coverage included the summer 2024 campaign period and ongoing availability of the mini game to app users in multiple markets.
Rollout was executed as a summer 2024 marketing campaign via the InAppStory Platform authoring and delivery tools. The campaign attracted over 880,000 participants and generated more than 1 million shared digital postcards, as reported in the vendor case study.
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Hamkor Bank | Banking and Financial Services | 4300 | $1.1B | Uzbekistan | InAppStory | InAppStory Platform | Customer Engagement | 2025 | n/a |
In 2025, Hamkor Bank implemented the InAppStory Platform as a product communication and CRM channel inside its mobile app in Uzbekistan. The deployment was targeted at Customer Engagement within the bank's digital channels and mobile banking experience, positioning in-app stories as a primary channel for product messaging and CRM-driven content.
Configuration and enablement focused on story publishing workflows, content templates, and editorial controls that allowed non-technical teams to create and schedule campaigns. InAppStory delivered a two month onboarding program that included strategy, a 15 page UI kit, reusable templates, hands on training and weekly consulting, enabling Hamkor Bank's product and CRM teams to publish stories independently, this onboarding was documented July 2025.
The InAppStory Platform operated as an embedded in-app channel that tied into CRM oriented content workflows and mobile UI components without named third party integration details provided. Operational coverage emphasized product management, CRM, marketing and customer support functions inside Hamkor Bank, with governance shifted toward centralized content production and decentralized publishing by business teams.
Reported outcomes included more than 250,000 unique clicks and high story completion and click after open metrics, demonstrating measurable engagement for the Customer Engagement use case. The implementation narrative centers on the InAppStory Platform enabling in-app product communication and CRM amplification through a structured onboarding and enablement program.
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