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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of Indio Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
A Scott James & Son Insurance 250 $25M United States Indio Technologies Indio Insurance ERP 2018 n/a
In 2018 A Scott James & Son deployed Indio as an Insurance ERP to enable a digital application and renewal platform that supports remote operations and continuity during work from home shifts. The deployment targeted the firm’s commercial and personal lines workflows in the United States, positioning Indio as the front end for application intake and renewal orchestration across brokerage and underwriting touchpoints. Indio was configured to centralize application and renewal processing, with functionality aligned to Insurance ERP use cases including digital application intake, renewal workflow automation, document collection and electronic signature support, and customer-facing self service for policy submissions. The implementation scoped application and renewal modules to cover both commercial and personal lines, and the platform was used to standardize intake and renewal decision handoffs between sales, service, and underwriting teams. Governance focused on maintaining service continuity during distributed work arrangements, with processes adjusted to route digital workflows and customer communications through Indio rather than in-person or paper channels. According to the customer story, the solution improved remote customer service and operational efficiency, and it contributed to the firm’s ability to retain and win business while supporting nationwide commercial and personal lines operations.
Bouchard Insurance Insurance 190 $20M United States Indio Technologies Indio Insurance ERP 2019 n/a
In 2019, Bouchard Insurance implemented Indio, an Insurance ERP, to automate commercial lines client data capture and to streamline the application and renewal experience in the United States. The implementation concentrated on digital intake and submission orchestration, centralizing client data capture across agency workflows and submission touchpoints. Indio was configured for digital applications, electronic signing and in form collaboration, providing in form edits and collaborative completion to accelerate submissions and reduce E&O exposure. The platform automated supplemental application workflows and shortened supplemental application turnaround from three to four weeks to three to four days, as described in the vendor case study. Operationally the deployment supports submissions and renewal processing for commercial lines, impacting underwriting intake, broker submissions and client onboarding workflows. Governance and process changes emphasized standardized forms and collaborative review checkpoints to reduce manual handoffs and to ensure consistent data capture across renewal cycles.
Parker Smith & Feek Insurance 10 $2M United States Indio Technologies Indio Insurance ERP 2019 n/a
In 2019 Parker Smith & Feek implemented Indio to digitize the application process for commercial and small business lines across the United States. Indio is an Insurance ERP application deployed as a client facing smart form and lead capture portal to handle external application intake. The implementation centralized intake workflows for producers and account teams and established a public facing entry point for new business submissions. Configuration focused on form automation and data normalization, Indio automatically maps common fields across forms to reduce manual entry and to accelerate underwriter review. The platform also functions as a lead capture layer to surface new prospects into broker workflows and to streamline producer follow up. Per the vendor case study the rollout shortened application turnaround from weeks to about a day and improved client experience by reducing manual touchpoints during intake.
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FAQ - APPS RUN THE WORLD Indio Coverage

Indio is a Insurance ERP solution from Indio Technologies.

Companies worldwide use Indio, from small firms to large enterprises across 21+ industries.

Organizations such as A Scott James & Son, Bouchard Insurance and Parker Smith & Feek are recorded users of Indio for Insurance ERP.

Companies using Indio are most concentrated in Insurance, with adoption spanning over 21 industries.

Companies using Indio are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Indio across Americas, EMEA, and APAC.

Companies using Indio range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 66.67%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Indio include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Indio customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Insurance ERP.