List of Infor CloudSuite Public Sector Performance Management Customers
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Since 2010, our global team of researchers has been studying Infor CloudSuite Public Sector Performance Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Infor CloudSuite Public Sector Performance Management for Performance and Goal Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Infor CloudSuite Public Sector Performance Management for Performance and Goal Management include: State of Idaho, a United States based Government organisation with 14195 employees and revenues of $7.90 billion, Waikato Regional Council, a New Zealand based Government organisation with 557 employees and revenues of $102.0 million, Riverina Water Australia, a Australia based Utilities organisation with 40 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using Infor CloudSuite Public Sector Performance Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the HCM software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Riverina Water Australia | Utilities | 40 | $20M | Australia | Infor | Infor CloudSuite Public Sector Performance Management | Performance and Goal Management | 2022 | n/a |
In 2022, Riverina Water Australia implemented Infor CloudSuite Public Sector Performance Management to modernize core finance, customer billing and enterprise performance capabilities. The deployment is categorized as Performance and Goal Management and was provisioned in Australia to support budgeting, forecasting and analytics across the utility.
The implementation included Infor CloudSuite Public Sector Performance Management modules for enterprise performance management, budgeting, forecasting and analytics, together with finance and customer information system CIS configuration for billing workflows. Configuration work addressed billing cycle automation, meter-reading data handling and certificate processing workflows, consistent with Performance and Goal Management functional patterns. The deployment emphasized EPM-led financial planning and operational reporting capabilities.
Phase one of the rollout went live in July 2023, covering finance and customer billing operations and operational processes for meter-reading and certificate handling. Operational scope focused on the utility's finance and customer service functions within Australia, with the application used for budgeting, forecasting and customer invoice processing.
Post go live outcomes reported include a 30% reduction in bill payment time and improved meter-reading and certificate handling, with enterprise performance management explicitly listed in the deployment. Governance followed a phased rollout approach aligning budgetary workflows to the new EPM processes.
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State of Idaho | Government | 14195 | $7.9B | United States | Infor | Infor CloudSuite Public Sector Performance Management | Performance and Goal Management | 2019 | Deloitte |
In 2019, the State of Idaho implemented Infor CloudSuite Public Sector Performance Management as part of a coordinated statewide ERP initiative known as Project Luma. The deployment targeted the Performance and Goal Management application to support a unified program spanning finance, procurement, payroll and human capital management across more than 85 state agencies, with Deloitte engaged as the systems integrator.
The full statewide go-live completed in 2023 delivered standardized budgeting, payroll and workforce management, and Infor CloudSuite Public Sector Performance Management was embedded within the HCM and workforce management configuration to provide performance planning and goal alignment functions. The deployment leveraged Infor CloudSuite infrastructure and was executed in a FedRAMP cloud environment, with configuration work focused on centralized budget controls, payroll processing workflows and role based workforce management capabilities.
Governance for the rollout centralized policy and process standardization across agencies, aligning performance and goal management with payroll and budgeting workflows. Deloitte coordinated phased agency onboarding and governance forums to align role definitions and reporting, and the program emphasized transparency and standardized financial and workforce reporting across state agencies.
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Waikato Regional Council | Government | 557 | $102M | New Zealand | Infor | Infor CloudSuite Public Sector Performance Management | Performance and Goal Management | 2019 | n/a |
In 2019 Waikato Regional Council began deployment of Infor CloudSuite Public Sector Performance Management under a council-wide program in New Zealand. The Infor CloudSuite Public Sector Performance Management implementation targeted Performance and Goal Management to centralize planning and performance workflows for the regional government organization.
Scope of the implementation included budgeting and planning workflows, core financial management ledgers and reporting, and HR administration capabilities delivered through the Infor CloudSuite Public Sector Performance Management application. Configuration emphasized integrated planning and budgeting capabilities and role-based performance reporting consistent with Performance and Goal Management functional expectations.
The deployment was executed on a single cloud platform using a multi-phase program governance model. The program started in 2019, produced progressive go-lives beginning in 2020, and completed in 2023, enabling staged module rollouts and phased user onboarding across council functions.
Operational coverage focused on council finance and HR business functions across Waikato Regional Council, aligning planning, budgeting and performance reporting on the Infor CloudSuite Public Sector Performance Management platform. Governance centered on staged go-live planning and process alignment to embed consolidated planning and operational visibility into day to day workflows.
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