List of Insider One Platform Customers
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Since 2010, our global team of researchers has been studying Insider One Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Insider One Platform for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Insider One Platform for Customer Engagement include: Toyota Japan, a Japan based Automotive organisation with 383853 employees and revenues of $314.00 billion, Adidas Germany, a Germany based Retail organisation with 8312 employees and revenues of $23.19 billion, Swiss Sense, a Netherlands based Retail organisation with 1050 employees and revenues of $200.0 million, Slazenger, a United Kingdom based Retail organisation with 470 employees and revenues of $146.0 million and many others.
Contact us if you need a completed and verified list of companies using Insider One Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Insider One Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Adidas Germany | Retail | 8312 | $23.2B | Germany | Insider One | Insider One Platform | Customer Engagement | 2020 | n/a |
In 2020, Adidas Germany implemented the Insider One Platform to enhance ecommerce personalization during the COVID 19 lockdown period. The deployment targeted digital marketing and ecommerce teams under the Customer Engagement category to improve homepage and product recommendation experiences.
The implementation used the Insider One Web Suite together with AI driven Smart Recommender and Category Optimizer modules. Configuration work centered on homepage personalization and product recommendations, applying algorithmic merchandising and behavioral personalization workflows across category and product pages.
Operational scope was Germany, with the project aligned to Adidas Germany ecommerce and digital marketing channels. Deployment focused on onsite touchpoints such as the homepage and recommendation slots managed by the Insider One Web Suite.
Rollout occurred during the COVID 19 lockdown period and concentrated on short term ecommerce performance uplift. The case study reports a 259% increase in AOV and an 18.8% uplift in revenue per user within one month following deployment of the Insider One Platform.
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Slazenger | Retail | 470 | $146M | United Kingdom | Insider One | Insider One Platform | Customer Engagement | 2025 | n/a |
In 2025 Slazenger implemented the Insider One Platform to power a UK ecommerce Customer Engagement initiative. The deployment targeted marketing and ecommerce operations, with a focus on omnichannel acquisition workflows and automated lifecycle campaigns tied to cart and price signals.
The implementation centered on Insider One’s Architect journey orchestration and Sirius AI, which were configured to run omnichannel cart recovery, price-drop alerts, and personalized campaigns. Architectural emphasis was on journey orchestration, AI-driven predictive triggers, dynamic content personalization, and campaign sequencing to support acquisition and retention workflows.
Operational coverage extended across web, email, and in-app touchpoints to ensure consistent cart recovery and price-drop messaging, with execution owned by Slazenger’s ecommerce and marketing teams. The Insider One Platform was used to unify campaign logic and AI models across those channels, enabling coordinated timing and segmentation for personalized offers.
Governance emphasized campaign orchestration and model-driven decisioning, with rollouts executed as a UK ecommerce initiative. Outcomes reported in the case study include a 49x ROI within eight weeks and a 700% increase in customer acquisition, outcomes tied explicitly to Architect and Sirius AI powered cart recovery and personalized campaign execution.
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Swiss Sense | Retail | 1050 | $200M | Netherlands | Insider One | Insider One Platform | Customer Engagement | 2017 | n/a |
In 2017 Swiss Sense deployed Insider One Platform on its website to support Customer Engagement. The deployment is explicitly referenced in Swiss Sense's cookie statement, confirming the Insider One Platform operates at the web front end and is part of the retailer's site-level engagement footprint.
The Insider One Platform implementation emphasizes web-based personalization, real-time onsite messaging, behavioral profiling and campaign orchestration, functions typical of Customer Engagement platforms and applied to Swiss Sense marketing and e-commerce workflows. Configuration and instrumentation are implemented through the site, aligned with cookie consent management as documented in the cookie statement, and operational governance is exercised through Swiss Sense marketing and web teams to control audience segmentation and campaign delivery.
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Automotive | 383853 | $314.0B | Japan | Insider One | Insider One Platform | Customer Engagement | 2024 | n/a |
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