Swiss Sense
Swiss Sense Technographics
Swiss Sense Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Swiss Sense and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1050 Swiss Sense employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Swiss Sense has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2015, Cobra HRM and Salary for Payroll, Core HR in 2010, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Swiss Sense is running and its propensity to invest more and deepen its relationship with SAP , SD Worx , Softbrick or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Swiss Sense revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Swiss Sense intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Swiss Sense Tech Stack and Enterprise Applications
Swiss Sense ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015 Swiss Sense implemented SAP ERP ECC 6.0 as an ERP Financial solution for its Netherlands based retail operations. The implementation was positioned to consolidate core financial and transactional systems for a company with approximately 1,050 employees, aligning the SAP ERP ECC 6.0 application with corporate finance and operational reporting needs.
The deployment included functional modules SAP SD, SAP MM, SAP WM and SAP FI, with database support on SAP HANA and a service layer provided by SAP Gateway. Configuration work encompassed order to cash, procure to pay, inventory management and financial accounting workflows, reflecting standard ERP Financial capabilities and process orchestration across sales, procurement and warehouse functions.
Integration architecture used SAP webservices to interface with Magento, PAAZL, Telecat and Slim4, and included explicit SAP REST API development for Salesforce CRM and Magento. The combination of SAP Gateway, webservices and REST APIs established a service oriented integration layer for e-commerce, shipping and replenishment systems, and for CRM synchronization between Salesforce and SAP ERP ECC 6.0.
Operational coverage extended across finance, supply chain, e-commerce and warehouse operations, with governance centered on API driven connectivity and centralized transaction processing inside SAP ERP ECC 6.0. Workflow and process alignment focused on unifying order management, fulfillment and financial posting under the ERP Financial application, with IT and business process owners accountable for ongoing integration and transactional governance.
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Swiss Sense HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SD Worx | Legacy | Cobra HRM and Salary | Payroll, Core HR | HCM | n/a | 2010 | 2010 |
In 2010 Swiss Sense implemented Cobra HRM and Salary as its centralized e HRM platform to manage payroll and core human resources administration. The deployment targeted Payroll,Core HR processes and covered HR and payroll administration for roughly 700 employees across the Netherlands, Belgium, Germany, and Austria, supporting both store level and corporate HR operations.
The implementation of Cobra HRM and Salary included configuration of payroll processing workflows, salary run preparation, payroll checking and HR record management, together with Softbrick to enable employee facing services and reduce paper based interactions. Payroll execution was operated in collaboration with SD Worx, with clear handoffs for salary run preparation and verification, and automation introduced to standardize recurring payroll tasks and approvals.
Operational governance was led by a functional manager for Cobra HRM and Salary who coordinated process standardization, system configuration and day to day payroll administration across regions. The program emphasized digitization and automation of HR processes, resulting in more efficient processes and a measurable reduction in internal paper flow.
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Workforce Management | HCM |
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2015 | 2015 |
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Swiss Sense Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Swiss Sense implemented Microsoft 365 as its enterprise Collaboration platform. The Microsoft 365 deployment was provisioned for corporate headquarters and retail support teams in the Netherlands to consolidate email, document storage, team messaging, and intranet services, bringing a cloud-first collaboration architecture to core business functions. The rollout used a centralized tenant model to enable unified identity and access controls and cloud-based content services across corporate IT and store operations.
Microsoft 365 at Swiss Sense leverages standard Collaboration functional modules such as Exchange Online for mail, SharePoint Online for document management and intranet, OneDrive for personal file sync, and Microsoft Teams for real-time collaboration. The company uses Microsoft 365 on their website to surface corporate content and collaboration entry points, and governance controls were established to manage tenant configuration, access policies, and information lifecycle to align IT and retail workflows.
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Swiss Sense Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Swiss Sense eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Swiss Sense SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Fleet Management | SCM |
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2015 | 2015 |
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Swiss Sense CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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Swiss Sense ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Swiss Sense PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Swiss Sense IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2007 | 2007 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Swiss Sense
| First Name | Last Name | Title | Function | Department | Phone | |
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HR-director | Director | HR | |
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Manager Compensation & Benefits | Manager | HR | |
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HR Officer | Manager | HR | |
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IT Manager | Manager | IT | |
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General Ledger Accountant | Manager | Finance | |
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Manager Supply Chain Planning | Manager | Supply Chain | |
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Supply Chain Director | Director | Supply Chain | |
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Operations Manager Logistics and Warehouse | Manager | Supply Chain | |
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Senior manager supply chain | Manager | Supply Chain | |
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Team lead IT Support & Applcation Management | Manager | IT | |
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CIO (Director Change & Technology | CXO | IT | |
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Support Manager | Manager | Customer Support | |
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Customer Care Manager | Manager | Customer Support | |
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Customer Service Representative | Non Manager | Customer Support | |
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Customer Service Employee Manager | Manager | Customer Support | |
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Customer Engagement & Experience Manager | Manager | Customer Support | |
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Apps Being Evaluated by Swiss Sense Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Swiss Sense IT executives and key decision makers. This section highlights Swiss Sense's latest recorded technology evaluations, including Odoo Enterprise for ERP Financial on 2025-10-02. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Swiss Sense digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-02 | Swiss Sense | Evaluated | Odoo | Odoo Enterprise | ERP Financial | ERP |
FAQ - APPS RUN THE WORLD Swiss Sense Technographics
Swiss Sense is a Retail organization based in Netherlands,
with around 1050 employees and annual revenues of $200.0 million.
Swiss Sense operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Cobra HRM and Salary and Microsoft 365,
covering areas like ERP Financial, Payroll, Core HR and Collaboration.
Swiss Sense has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, SD Worx and Microsoft.
Swiss Sense recently adopted applications including
Intercom in 2022, DocuSign eSignature in 2021 and Adobe Commerce (ex Magento) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Swiss Sense’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Swiss Sense’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Swiss Sense technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.