List of Insurity Sure Claims Customers
Hartford, 6106, CT,
United States
Since 2010, our global team of researchers has been studying Insurity Sure Claims customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Insurity Sure Claims for Insurance Claims Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Insurity Sure Claims for Insurance Claims Management include: Amerisure, a United States based Insurance organisation with 900 employees and revenues of $320.0 million, Kingstone Companies, Inc., a United States based Insurance organisation with 91 employees and revenues of $161.2 million, Georgia Stern Insurance Agency United States, a United States based Insurance organisation with 15 employees and revenues of $2.0 million, Victory Insurance Co, a United States based Insurance organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Insurity Sure Claims, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Amerisure | Insurance | 900 | $320M | United States | Insurity | Insurity Sure Claims | Insurance Claims Management | 2024 | n/a | In 2024, Amerisure implemented Insurity Sure Claims, an Insurance Claims Management application, to centralize claims intake and audit workflows across its claims organization. The deployment focused on configuring Insurity Sure Claims to support standard claims lifecycle functions and to instrument audit workflows and communications for claims operations. Insurity Sure Claims was configured to enable audit automation and built in email tools, automating routine correspondence and digital audit scheduling while preserving adjudication and workflow orchestration capabilities typical of Insurance Claims Management platforms. Configuration work emphasized templates, rules-based routing, and automated notifications to reduce manual touchpoints in claim and audit processes. Rollout targeted claims audit teams and field adjusters, shifting audit practice toward virtual examinations and updating workflow approvals and communication governance to accommodate remote audit evidence and email-based interactions. Operational scope centered on claims operations rather than enterprise IT integrations, with project governance aligning audit procedures, training, and configuration ownership inside the claims organization. Amerisure cut in person audits nearly in half, going from 95% to 50% virtual, increasing efficiency and saving time with automation and built in email tools as part of the Insurity Sure Claims implementation. | |
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Georgia Stern Insurance Agency United States | Insurance | 15 | $2M | United States | Insurity | Insurity Sure Claims | Insurance Claims Management | 2024 | Sikich | In 2024 Georgia Stern Insurance Agency went live on Insurity Sure Claims as part of a broader adoption of Insurity Sure MGA and Sure Billing-as-a-Service to streamline underwriting, claims, and billing operations in the United States. The deployment uses Insurity Sure Claims within the Insurance Claims Management category to incorporate claims handling into the agency's MGA lifecycle alongside billing automation and underwriting workflows. The implementation focused on core Insurance Claims Management capabilities including claims intake, adjudication, and end to end claim lifecycle management integrated with Sure Billing-as-a-Service for invoicing and receivables. Configuration work aligned policy and claims data models to MGA underwriting rules and set up automated correspondence and routing to support small agency operational patterns. Sikich served as the systems integrator, managing configuration, testing and go live activities, and coordinating cutover across underwriting, claims, and billing functional teams. Operational scope covered Georgia Stern Insurance Agency's United States operations, consolidating policy administration, customer service, and claims processing workflows under the Insurity platform. Governance and operational handover emphasized role based access controls and centralized claims workflow definitions to standardize adjudication and billing processes. The announcement cites a significant increase in billing efficiency following the go live, reflecting the combined use of Insurity Sure Claims and Sure Billing-as-a-Service in the agency's Insurance Claims Management and billing stack. | |
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Kingstone Companies, Inc. | Insurance | 91 | $161M | United States | Insurity | Insurity Sure Claims | Insurance Claims Management | 2020 | n/a | In 2020, Kingstone Companies, Inc. selected Insurity’s cloud-based ClaimsXPress and implemented capabilities aligned to Insurity Sure Claims. The initiative targeted the Insurance Claims Management domain and aimed to deliver a unified claims experience across Kingstone’s Northeast U.S. operations and across all business lines. The deployment used a cloud-hosted claims platform architecture to centralize claims processing, standardize adjuster workflows, and enforce data validation controls. Functional configuration drew on category-aligned modules such as first notice of loss intake, adjuster workqueues and case management, automated workflow orchestration, and data integrity controls, with module-level mapping to Insurity Sure Claims inferred from the vendor product family and functionality. Operational coverage focused on enterprise claims operations across all business lines in the Northeast, and the implementation expected customary integrations for Insurance Claims Management platforms, including interfaces to policy administration, billing reconciliation feeds, and document imaging workflows, although no specific third-party systems are named. The rollout followed a cross-business-line approach to align adjuster processes and operational procedures. Governance emphasis included role-based access controls, claims handling workflow governance, and adjuster process redesign to improve consistency in adjudication. Outcomes described by the deployment include improved adjuster workflows and improved data accuracy as part of the unified claims experience. | |
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Insurance | 10 | $1M | United States | Insurity | Insurity Sure Claims | Insurance Claims Management | 2022 | n/a |
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