List of Intelex Claims Management Customers
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Since 2010, our global team of researchers has been studying Intelex Claims Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Intelex Claims Management for Insurance Claims Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Intelex Claims Management for Insurance Claims Management include: Suez, a France based Utilities organisation with 40000 employees and revenues of $7.50 billion, Cermaq Norway AS (110316), a Norway based Professional Services organisation with 3500 employees and revenues of $400.0 million and many others.
Contact us if you need a completed and verified list of companies using Intelex Claims Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Intelex Claims Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cermaq Norway AS (110316) | Professional Services | 3500 | $400M | Norway | Intelex Technologies | Intelex Claims Management | Insurance Claims Management | 2015 | n/a |
In 2015, Cermaq Norway AS implemented Intelex Claims Management to unify safety, quality and customer-claims handling across its Norway, Canada and Chile operations, aligning the deployment with Insurance Claims Management requirements. The implementation positioned Intelex Claims Management as the central case management platform for customer claims handling while linking incident and safety workflows into a single operational framework.
The rollout implemented the Customer Claims Handling application alongside Incident Management and Safety Management modules, standardizing case records, audit trails and workflow automation for claim intake, assignment and resolution. Configuration work focused on centralized case tracking, standardized incident classification and workflow rules to escalate quality issues and capture supporting evidence for claims and incidents.
Operational coverage spanned Cermaq sites in Norway, Canada and Chile, affecting claims handlers, safety teams and quality assurance functions across those regions. Governance was established through a unified data model and standardized operating procedures to ensure consistent handling of claims and incidents across business units, with role based access and auditability to support cross site coordination.
The Intelex case study reports improved customer claims processing and increased incident reporting by 300 percent, with faster, more accurate claims and quality issue resolution documented after the implementation of Intelex Claims Management.
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Suez | Utilities | 40000 | $7.5B | France | Intelex Technologies | Intelex Claims Management | Insurance Claims Management | 2015 | n/a |
In 2015, Suez implemented Intelex Claims Management across SUEZ North America to digitize paper based safety processes and standardize incident reporting and claims handling. The Intelex Claims Management deployment aligned with the Insurance Claims Management category and centralized incident intake and case tracking across US operations.
The deployment integrated inferred Incident Management workflows with the Claims Management module to create end to end incident to claim lifecycle processes, including digital incident reporting, evidence capture, case assignment, and configurable workflow routing for EHS and safety teams. Configuration emphasized form standardization, automated notification and status tracking, and consolidated storage of investigation records to support claims adjudication and regulatory reporting. These capabilities were implemented to transition manual paper based processes into an electronic claims and incident management platform.
Operational scope covered SUEZ North America and focused on safety, EHS, and claims handling functions across US sites and operations. Governance changes established standardized incident intake procedures and centralized case ownership within safety and claims teams to improve workflow consistency and accountability. The Intelex case study documents outcomes including a 24% reduction in DART and a 41% reduction in EMR following the deployment.
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