List of Interact SA Occurrence Manager Customers
Interact Solutions
R. Carlos Fett Filho, 47,
Lajeado, 95900-000,
Brazil
Lajeado, 95900-000,
Brazil
55 51 3710-5100
Professional Services
150
$20M
Since 2010, our global team of researchers has been studying Interact SA Occurrence Manager customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Interact SA Occurrence Manager for Incident Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Interact SA Occurrence Manager for Incident Management include: Unimed Seguradora S.A., a Brazil based Insurance organisation with 2000 employees and revenues of $500.0 million, Fundacao Hemominas Brazil, a Brazil based Healthcare organisation with 2244 employees and revenues of $77.0 million, Drogaria Minas-Brasil, a Brazil based Retail organisation with 200 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Interact SA Occurrence Manager, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Drogaria Minas-Brasil | Retail | 200 | $10M | Brazil | Interact Solutions | Interact SA Occurrence Manager | Incident Management | 2020 | n/a |
In 2020, Drogaria Minas-Brasil implemented Interact SA Occurrence Manager as part of an Interact SA deployment addressing incident and non‑conformity handling across its retail pharmacy network in Brazil. The company also deployed Interact Document Manager to support ISO 9001 recertification and strengthen document control, facts documented in the Interact case study and customer listings on Interact SA product pages.
The Interact SA Occurrence Manager deployment focused on Incident Management capabilities, applying structured incident reporting, configurable non‑conformity workflows, corrective action tracking, and audit trail instrumentation typical of enterprise incident management applications. Interact SA Occurrence Manager was configured to enforce role based workflows and approval routing consistent with quality and compliance processes common in retail pharmacy operations.
Operational coverage extended across Drogaria Minas‑Brasil store operations and centralized quality and compliance teams within the retailer, aligning incident capture at point of sale and store level with central case management and resolution tracking. The implementation emphasized record keeping and traceability to support ongoing ISO evidence requirements and internal audit readiness.
Governance changes accompanied the rollout, with Document Manager supporting formalized document control for ISO 9001 and Interact SA Occurrence Manager inferred to provide a parallel governance layer for non‑conformity lifecycle management, corrective action assignment, and closure verification. The published case study explicitly cites improved document control and ISO 9001 recertification support as outcomes tied to the Interact SA deployment.
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Fundacao Hemominas Brazil | Healthcare | 2244 | $77M | Brazil | Interact Solutions | Interact SA Occurrence Manager | Incident Management | 2019 | n/a |
In 2019, Fundacao Hemominas Brazil implemented Interact SA Occurrence Manager, deploying the Incident Management capability within Interact s SA suite to centralize quality control across its Minas Gerais blood service network. Public Interact testimonial materials identify Fundacao Hemominas as a user of the SA suite for quality management, decentralized input of indicators, and nonconformity management, and the implementation narrative aligns with use of the Interact SA Occurrence Manager as the Incident Management component.
The implementation focused on occurrence and nonconformity workflows, incident capture, decentralized indicator collection, and process traceability. Configuration work emphasized structured incident intake forms, workflow orchestration for investigation and corrective action tracking, and auditable records to support clinical quality and operational compliance, reflecting standard Incident Management functional patterns.
Operational coverage was network level, spanning the Minas Gerais blood service sites with decentralized data entry by local units and centralized oversight for quality teams. The deployment supported quality and nonconformity management functions across the regional network, consolidating indicators and nonconformity records to enable coordinated oversight and accreditation evidence gathering.
Governance changes centered on formalizing nonconformity resolution workflows and traceability requirements to align with accreditation processes. The Interact SA Occurrence Manager was used to instrument incident workflows and maintain traceability of corrective actions, supporting the organization s stated accreditation and process traceability objectives.
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Unimed Seguradora S.A. | Insurance | 2000 | $500M | Brazil | Interact Solutions | Interact SA Occurrence Manager | Incident Management | 2018 | n/a |
In 2018 Unimed Seguradora S.A. implemented Interact SA Occurrence Manager for Incident Management across its operations in Brazil. Interact cites Unimed Seguros as a user of the Interact SA suite for strategic management and non conformity tracking, and the deployment is associated with improved decentralised reporting and indicator integration.
The Interact SA Occurrence Manager implementation is described through vendor testimonials about non conformity and workflow management inside the SA Suite, and application of the Interact SA Occurrence Manager focused on structured incident capture, non conformity workflow orchestration, and indicator driven case status reporting consistent with Incident Management functionality. Configuration emphasis is on decentralized reporting and standardized classification to enable consolidated indicator aggregation across sites.
Integrations concentrated on feeding indicators into enterprise reporting and performance dashboards, enabling strategic management visibility across regional operations in Brazil, and the operational scope covered non conformity tracking across functions responsible for quality, compliance, and risk. The implementation aligned Incident Management workflows with existing operational processes to support cross site indicator roll up and local incident reporting.
Governance adjustments and formalized workflows were implemented to support decentralized reporting and the lifecycle management of non conformities from detection through resolution, and training and role based responsibilities were aligned to the SA Suite workflows. The vendor testimonial based account emphasizes improved decentralised reporting and indicator integration as central outcomes of the Interact SA Occurrence Manager deployment.
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Buyer Intent: Companies Evaluating Interact SA Occurrence Manager
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Interact SA Occurrence Manager Coverage
Interact SA Occurrence Manager is a Incident Management solution from Interact Solutions.
Companies worldwide use Interact SA Occurrence Manager, from small firms to large enterprises across 21+ industries.
Organizations such as Unimed Seguradora S.A., Fundacao Hemominas Brazil and Drogaria Minas-Brasil are recorded users of
Interact SA Occurrence Manager for Incident Management.
Companies using Interact SA Occurrence Manager are most concentrated in Insurance, Healthcare and Retail, with adoption spanning over 21 industries.
Companies using Interact SA Occurrence Manager are most concentrated in Brazil, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Interact SA Occurrence Manager across Americas, EMEA, and APAC.
Companies using Interact SA Occurrence Manager range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 66.67%, and global enterprises with 10,000+ employees - 0%.
Customers of Interact SA Occurrence Manager include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Interact SA Occurrence Manager customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Incident Management.